Palia La Roca

Disappointing experience – especially the outdoor areas We actually had a good experience with the room, housekeeping and service. The room was perfectly fine and kept clean, and the service in the restaurant and at the pool bar was very good. The staff were friendly and welcoming. Unfortunately, the hotel’s outdoor areas significantly affected our overall experience. The areas around the restaurant and pool bar were far below average, and in particular, the cleaning and tidiness around the pool area were completely inadequate in our opinion. There were used cups, straws, cigarette butts and other rubbish scattered around the sun loungers. This created a very messy and unhygienic impression. It is a real shame, because there are several things that work well at the hotel. However, when you spend time by the pool and in the outdoor common areas, you naturally expect them to be cleaned and tidied regularly. We hope the hotel will take this feedback seriously and give greater priority to cleaning and maintaining the pool area and outdoor common areas in the future. Overall, unfortunately, this is not a hotel we would choose again.

Just returned from a 7 night stay (8 family members). Easy check-in process. Rooms in need of updating; however, cleaned everyday & beds comfortable. We had a lovely view overlooking the pool & beach. Ideal location which I feel was one of the best points - so close to the sea, local restaurants & a 20 min straight walk to the marina. Great entertainment. Numerous activities throughout the day & adequate evening shows. The animation team work so hard. Katerina is absolutely amazing & made my sons holiday great; absolutely went above & beyond. The main criticism is the food. Very average & repetitive. Often luke warm. Not much choice for children - we ended up going out for pizza/chicken on two occasions. Good bar service. Able to get a sunbed everyday. Overall, we had a good holiday. Hotel fair for a 3*. Would we return? Probably not but it was enjoyable.

We are currently on day 4 at this hotel. Our stay has been lovely so far. Food is much better than most 4 * hotels we have been to. Plenty of choice at every meal, everything is fresh and well cooked, it has definitely been a positive from us - lots of healthy options too. Desserts are much more varied than usual with is great. Staff are all attentive and welcoming - from the reception staff to waiters. We don't generally join in the entertainment,but looks like people enjoy. Yes, the rooms are dated but clean and functional with everything you need - beds are comfy too and after 11pm the rooms are quiet, so getting plenty of rest. We are on 6th floor with fantastic views. Such a perfect location so close to the beach and a 5 minute walk to the park which is definitely worth a visit. The pool side has plenty of sunbeds so no need to reserve which is always a positive. Our first time in a 3* hotel and we have been impressed. Keep up the good work staff - thank you for a lovely stay!!!