- Costa del Sol Holidays
- Benalmadena
- Alay Hotel - Adults Only
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Alay Hotel - Adults Only
Spain, Europe
Benalmadena
Hotel Alay enjoys a prime setting just a minutes' from the beach and directly opposite the stylish Puerto Marina in Benalmádena. This ideal location provides easy access to the seafront promenade, waterside restaurants, cafés, bars and nightlife. The marina is only a few minutes’ walk away, while Malaga Airport is reachable in around 15–20 minutes by car. The hotel’s position suits guests looking for a blend of beach relaxation and lively surroundings.
Guests can unwind around the two outdoor swimming pools surrounded by sun terraces with loungers and parasols, or enjoy access to the nearby sandy beach. For wellness and fitness, the hotel offers a welness area with jacuzzi, sauna facilities and a well-equipped gym. Dining options include a main restaurant serving Mediterranean and international dishes, a lobby bar and a poolside bar. Complimentary Wi-Fi is available throughout the property, and the hotel operates a 24-hour reception for convenience.
Your room at the Alay Hotel:
Rooms at Hotel Alay are modern, comfortable and well appointed, designed to offer a relaxing stay. Standard rooms include air-conditioning, complimentary Wi-Fi, a flat-screen TV, minibar, safe and a contemporary private bathroom with a hairdryer. Many rooms feature a balcony or terrace, with options for pool, marina or sea views for an additional supplement. Upgraded room categories provide extra space and enhanced views.
Facilities
- 24-hour reception
- Wi-fi
- Room service
- Laundry service
- Currency exchange facilities
- Lift access
- Garden
- Sun terrace
- Gym
- Bar
- Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.0 Very Good1,225 reviews
Excellent
36%
Very Good
29%
Average
19%
Poor
9%
Terrible
7%
Location
Cleanliness
Service
Value
A nice hotel let down by poor attitude.
The positive: The ALAY is a lovely hotel and the location is absolutely superb. The pool was clean and loungers area too. Food + drink where very reasonable for a hotel pricing and the food itself was delicious. The negative: The staff at the reception are amongst the rudest most unpleasant staff I have ever come across. We arrived on a late flight and when we checked in where met with someone who looked as though he couldn’t have wanted to be there any less. He explained where our room was and when I asked him to repeat as I was just exhausted and didn’t quite hear I got a snarky “as I have literally just said to you” The following morning we were woken up to the sound of a building site right outside of our room with power tools and machinery running at 7am. I went to the front desk to ask if it was possible to have a room change as we didn’t not pay this money to be woken up to a building site on holiday. The answer was a swift “no, you can pay for a room upgrade”???? Not even an apology or any form of explanation or even notice our room was facing a building site just the smartarse answer and when I explained AGAIN the volume is too loud in the mornings got a “so what” answer. We genuinely contemplated booking another hotel and leaving at this point. On the 3rd day we asked if it was possible to have a new set of towels sent to our room as we had used our towels and wanted fresh ones to use by the pool. “Jesus” the guy at the counter was the most arrogant unhelpful person I’ve ever come across and replied to this request with “as I explained to you at check in , the white towels are for rooms and blue towels cost €10 per person to rent”. We told him he did NOT check us in and asked what is he talking about because none of this was explained to us and got a “well this is how it is” with the hands up movement of someone who just didn’t care then said “do you want it or not” we said no thank you but we would like fresh towels as requested for the room and he said “I will do this ON THIS ONE OCCASION BUT THIS IS NOT HOW IT WORKS”, the towels never even arrived to our room. Honestly for an adults only 4* hotel I expected much better service from the front of house staff. Pure arrogant rudeness and based on them alone I would not return to hotel ALAY.
Not as good as previous visits
Fourth visit here and will not be back. Room sub standard. Toilet push button broken and rust around bath plug. Not particulaly clean. Some hotel staff not friendly and were not welcoming. Very limited menu if you are not a meat eater. Fish either over cooked or raw. Watery orange juice. Basic menu. Lived on fruit for a week
Review by Cruiser09964031174 Gateshead, United Kingdom
Made to feel like a guest should.
Loved this hotel, reception staff made us feel very welcome on arrival and even took us to the dining room (it was late) to make sure we got a bite to eat. Rooms clean and comfortable. The food was very good not a huge choice just enough in my opinion. Restaurant staff were amazing. Lovely comfortable seating areas all round the ground floor.pool areas tidy and clean.
Review by Elaine P Bradford, United Kingdom
Rude barman.
Lovely hotel friendly staff ideally placed for marina. First day woken up at 5am by a crowd next door at least 8 of them shouting banging chairs I went on the balcony to ask them to keep the noise down. 5 minutes later my door handle was tried and someone shouting in a foreign accent it only happened once so I didn't report it. Second thing there is a bar attached to the hotel called victory corner, avoid it's expensive and one of the barmen was rude G and T very small measure when I asked him to top it up he waved me away I know the 5 second rule when pouring out of the bottle this was 2 seconds. I've lived in Spain For 6 years go to the Costa del sol regular if you want expensive drinks with short measures go to this bar. Not sure if it's part of the hotel or leased I'll never go back to this bar, If you go check your measure's. It's a shame because the hotel and staff are spot on.
Review by Michael H Stockton-on-Tees, United Kingdom
Best hotel with view
What beautiful hotel very clean in prime location right by beach and marnia, staff were lovely and pleasant and helpful, pool up top only lounge pool but beautiful plenty loungers to lay on, pool at bottom by grass area, for having swim which was lovely in hot weather, only down side that pool needs little up grading but part from that amazing, poolside bar fab meals lovely and cocktail top nosh 😱 our room was over looking were we could see the sea, and marnia, fabulous couldn't wish for better room big spaces, air con was to die for it was lovely sitting on balcony over looking everywhere breath taking, we had late departure on wed so after checking out our room there was a secure place for our luggage, and we booked with reception to have shower b4leaving in one rooms so feeling nice and refreshed, we had bed and breakfast which was lovely plenty choice, over all we will be coming back to bemildena and will stay in this hotel again near to every were 10/10 Thankyou for wonderful and lovely stay..
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