- Costa del Sol Holidays
- Benalmadena
- Holiday World Riwo, Affiliated by Meliá
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Holiday World Riwo, Affiliated by Meliá
Spain, Europe
Benalmadena
The club resort Costa del Sol is situated between Benalmadena Costa and Fuengirola. Fuengirola is 5 minutes drive away with available links to the public transport network just across the road from the hotel. Málaga is 30 minutes drive away and it is 15km to its airport. This hotel is built in 2004 and has a fabulous sea view. Guests have access to gardens and a sun terrace. There are 148 apartments. Facilities include a foyer with a 24-hour reception desk, 8 lifts and a currency exchange desk, shops, 2 bars, a games room, an à la carte restaurant, Internet access and a kids' club. Medical assistance is available. The apartments are air conditioned, with a bedroom, living room, kitchen, TV and a balcony. The rooms can accommodate up to 4 people. During summer time, visitors can enjoy the park facilities and sport facilities as paddle , tennis, football, basketball and a pool.
Hotel Information
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool and an indoor pool. This hotel also features complimentary wireless Internet access, concierge services and an arcade/games room.
Facilities
- Car park
- Garage*
- 24-hour reception
- Mobile phone coverage
- Wired Internet*
- Wi-Fi*
- Room service*
- Laundry service*
- Launderette*
- Medical service*
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
3.5 Very Good1,663 reviews
Excellent
29%
Very Good
27%
Average
20%
Poor
13%
Terrible
12%
Location
Cleanliness
Service
Value
Definitely not a 4* and read reviews before you book. Hotel images are deceptive
We booked this over a year ago and at the time we believe there was some good reviews, but our first 24 hours here made us realise that things have seriously gone downhill. There weren’t many positives so let me list some of the negative. We do stay in only four star hotels so this should’ve been comparable across the globe, but I would say this was closer to a three star.
In no particular order….
There is zero air-conditioning anywhere except for your bedroom so it’s incredibly hot everywhere.
The choice of food at breakfast lunch and dinner was appalling. There was so a few options, half of it was cold and you have to queue to get into the restaurant.
We also found ants calling over many of the dishes that were left out in the restroom which put us off, not good when there’s only a handful of options to choose from and it’s all the same pretty much every day and night.
I’ve never seen this before. You have to pay to change your towels. If on day one you get a bit hot and sweaty, unless you’re willing to pay, you’re keeping your beach down for the rest of the week.
I know I’m not a major point, but I like to go to the Gym in the morning before breakfast. That didn’t work because the gym doesn’t open till 11 o’clock.
Food in the restaurant is not very good for children. There is no children’s section and unless your kids are quite happy eating curried lentils, good luck getting them to have any vegetables all week because they’re very little they will actually eat. No chicken nuggets, no pizza. No peas, nothing that a child would eat normally.
There isn’t much around the hotel within walking distance, but it isn’t too far from the local town Centre if you’re willing to do a half an hour walk or get a taxi
Pool area I could really do with a clean, as for the bedrooms they’re incredibly dated, yes they’re clean but they are very dated. Again, not what I’ll expect from a four star maybe a three.
Overall, I’m very disappointed. We paid a lot of money for this and it’s only now that we’ve got here and I’m looking back over the reviews for the last few months thatI’m seeing some poor one reviews and realising gosh that’s exactly my experience.
I’ve never criticise the hotel before, and I’m more than happy to stay in a four-star hotel, but this in my opinion as well below par. I’m just writing this so that others can be aware of what it’s like.
Restaurant staff service
Big shoutout for the excellent service provided by the restaurant staff in the hotel. They have looked after us especially well over the two weeks of our stay. Especially Johana Heding and Sara Volente! Cheers ladies!!
Review by Paul C Doncaster, United Kingdom
Very run down, needs refurb
The hotel is at the top of a nice big hill, shuttle bus provided in between hours. The water park is old and out dated, needs an overall. RIWO hotel is also out dated, needs a good overall. Rooms very dated, facilities also very tired. Entertainment well, average at best, Michael Jackson appeared so popular at the sister hotel, horrendous, I’m sure my daughter at ten year old could do better. Food also very average, big ques, Luke warm food, drinks in the restaurant are ok. Air con in the hotel anywhere but your room is non existent , very poor, very warm. Th drink token system is horrendous, no one knows the rule, some want the tolens others don’t, basically it’s for recycling they say, so you keep same cups, but on. A night you don’t need we was told, but then told otherwise, using other bars at the sister hotels was also very uncomfortable, thy have diff colour wrist bands so question you, and your band , all done in Spanish obv so you have no idea what they are saying. The hotel does have good views, one plus. Would I stay here again? NO
Excellent
Just returned from 10 days here And I can honestly say it’s been one of the best holidays I’ve had! Food is brilliant, all the hotel staff and entertainment staff work so hard in making your stay an enjoyable one. We will definitely be back next year!
Another Great Holiday.
Just returned from our third holiday at Hotel Riwo (13th August). We have holidayed here for the last 3 years, 3 adults and an 8 year old, and once again had a great time. Over the last 3 years we have noticed that a lot of the staff are the same and it is nice to be recognised by them. All of the staff cannot do enough for you and you can tell that they enjoy what they do and are a credit to the hotel. Food, once again, was very good with different themes every night. Restaurant staff always jovial and happy to chat. The Animation Team are none stop. They work so hard to keep both kids and adults entertained during the day and at the mini disco at night. Cleaning and maintenance teams also do an excellent job.
One member of staff, who never gets a mention, is the Lifeguard. He does an excellent job. He's always alert and there when needed.
So once again well done Riwo for giving us an excellent holiday. See you again next year for our 4th holiday with you.
Review by Tony S Scunthorpe, United Kingdom
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