Climia Belroy

We stayed at the Climia Belroy for a week in August as part of our third visit to Benidorm, and I have to say, this place genuinely surprised us. What I initially thought was going to be a fairly humble apartment turned out to be a full four star hotel offering apartment style rooms. A very pleasant surprise indeed.

The location is excellent, right in the centre of Benidorm, a short walk from Levante Beach with shops, restaurants and bars on your doorstep. Ideal for self catering guests.

The rooms are very clean, beds comfortable, wardrobe is a generous size and there's an in room safe. The shower is lovely and strong, perfect after a day in the August sunshine. The air conditioning is excellent - if anything it's almost TOO good, we had to turn it down during the night because the room had gotten a little too cool! The balcony views over Benidorm are great too.

Breakfast offers a good selection - full English, fruit, yoghurt, pastries, cheeses, hams, breads, cereals and juices. Pleasant and spacious dining area. One small criticism, however, the coffee machine tends to overflow the cup slightly, and the milk is positioned a little too far away from the drinks station. A minor thing but an easy fix.

The pool is lovely, and we were pleased to see the hotel has a policy of removing reserved towels from unattended sunbeds. In principle this is brilliant - more hotels should do it. In practice we didn't see it being enforced particularly consistently during our stay, so make of that what you will. One genuine issue - there simply aren't enough parasols around the pool area - and the member of staff from the entertainment team seemed a bit miffed that I'd taken his. Perhaps if he had his own personal parasol then he should lock it away? Or ... an even better idea ... just have more parasols? On a hot August day in Benidorm this is a real problem and something the hotel should address as a priority.

The gym requires a separate key from reception rather than your room key card - an unnecessarily complicated extra step that honestly put us off using it altogether.

But here's where Climia Belroy really impressed us - the range of facilities on offer. There's Pepe's Bar nightclub, the Paris Café, a Japanese themed restaurant (hotel guests get 10% off), live entertainment by the pool in the evenings, a sauna, and the brilliant L'Abadia bar and restaurant - which also offers hotel guests 10% off and serves an excellent selection of continental beers you won't find everywhere in Benidorm.

Staff throughout were consistently friendly and welcoming, and the hotel is fully disability friendly with ramps and lifts throughout.

Overall verdict - it's a good hotel. A very good hotel that we'll absolutely return to. But with a few relatively straightforward improvements - more parasols, consistent sunbed policy enforcement, a better breakfast machine setup, and simpler gym access - it could so easily go from good to great.

Would we recommend it? Yes. Would we stay again? Absolutely.

Staff were unsympathetic information wasn’t passed from shift to shiftn

We really enjoyed our stay here for 5 nights. Food was good, plenty to choose from. Room was cleaned every day & big enough for a family of 3. Plenty to do within the hotel & in a great location. -Only thing they should be more active on is taking towels off the beds when people arent there all morning! Great touch having come back to our room to a free bottle of bubbly to celebrate a birthday :)
Would defo recommend to others & would defo go back