Mercury Holidays Logo
  • Offers
    Special Offers (view all)
    • All-Inclusive
    • No Single Supplement & Solo Offers
    • 2nd Week Free & 14 Night Offers
    • 3rd Week Free & Long Stay Offers
    • Newspaper Offers
    • Escorted Tour Offers
    • January Sale Tours
  • Destinations
    Trip Type
    • Holidays
    • Escorted Tours
    • River Cruises
    • Escorted Rail Journeys
    • Solo Tours
    • Escorted Walking Tours
    • Private Tours
    • Multi-Centre
    • Cruises
    Sort by
    • Alphabetical
    • Flight Times
    • Abu Dhabi
    • Algarve
    • Antigua
    • Bali
    • Barbados
    • Benidorm
    • Costa del Sol
    • Croatia
    • Cyprus
    • Dubai
    • Egypt
    • Fuerteventura
    • Goa
    • Gozo
    • Gran Canaria
    • Greece
    • Grenada
    • Jamaica
    • Kenya
    • Kerala
    • Lanzarote
    • Madeira
    • Majorca
    • Maldives
    • Malta
    • Mauritius
    • Mexico
    • Morocco
    • Oman
    • Seychelles
    • Sri Lanka
    • St Lucia
    • Tenerife
    • Thailand
    • Turkey
    • United Arab Emirates
    • Vietnam
    • View All Holidays
    • Albania
    • Argentina
    • Australia
    • Bhutan
    • Borneo
    • Botswana
    • Brazil
    • Bulgaria
    • Cambodia
    • Canada
    • Chile
    • China
    • Colombia
    • Costa Rica
    • Croatia
    • Ecuador
    • Egypt
    • Georgia
    • Greece
    • Guatemala
    • Iceland
    • India
    • Indonesia
    • Italy
    • Japan
    • Jordan
    • Kazakhstan
    • Kenya
    • Kerala
    • Kyrgyzstan
    • Laos
    • Lithuania
    • Madagascar
    • Malaysia
    • Malta
    • Mexico
    • Mongolia
    • Morocco
    • Namibia
    • Nepal
    • North Macedonia
    • Peru
    • Philippines
    • Poland
    • Romania
    • South Africa
    • South Korea
    • Spain
    • Sri Lanka
    • Taiwan
    • Tanzania
    • Thailand
    • Tibet
    • Tunisia
    • Turkey
    • USA
    • Uzbekistan
    • Vietnam
    • View All Holidays
    • Austria
    • Czech Republic
    • France
    • Germany
    • Italy
    • Netherlands
    • Portugal
    • Spain
    • View All Holidays
    • China
    • France
    • India
    • Japan
    • Norway
    • South Korea
    • Sri Lanka
    • Turkey
    • Vietnam
    • View All Holidays
    • Chile
    • China
    • Costa Rica
    • Georgia
    • India
    • Indonesia
    • Italy
    • Japan
    • Jordan
    • Kerala
    • Malaysia
    • Morocco
    • Nepal
    • Peru
    • Romania
    • South Africa
    • Sri Lanka
    • Thailand
    • Turkey
    • Uzbekistan
    • Vietnam
    • View All Holidays
    • Madeira
    • Nepal
    • View All Holidays
    • Albania
    • Argentina
    • Borneo
    • Brazil
    • Cambodia
    • Chile
    • China
    • Colombia
    • Costa Rica
    • Croatia
    • Ecuador
    • Egypt
    • Georgia
    • Greece
    • Guatemala
    • India
    • Indonesia
    • Jordan
    • Kazakhstan
    • Kenya
    • Kerala
    • Kyrgyzstan
    • Laos
    • Madagascar
    • Madeira
    • Malaysia
    • Malta
    • Mongolia
    • Morocco
    • Namibia
    • Nepal
    • Peru
    • Philippines
    • Romania
    • South Africa
    • Sri Lanka
    • Taiwan
    • Tanzania
    • Thailand
    • Tibet
    • Uzbekistan
    • Vietnam
    • View All Holidays
    • Bali
    • Cyprus
    • Dubai
    • Kenya
    • Kerala
    • Maldives
    • Mauritius
    • Seychelles
    • South Africa
    • Sri Lanka
    • Tanzania
    • Thailand
    • View All Holidays
    • Antarctica
    • Argentina
    • Australia
    • Canada
    • Chile
    • Croatia
    • Hong Kong
    • Japan
    • New Zealand
    • Norway
    • Panama
    • Seychelles
    • Singapore
    • Thailand
    • USA
    • Vietnam
    • View All Holidays
  • More Info
    More Info (view all)
    • About Us
    • Contact us
    • Online Brochures
    • Order a FREE Brochure
    • Terms and Conditions
    • ABTA & ATOL
    • How to Book
    • Holiday Insurance
    • Airport Extras
    • Charities we support
    • Early Holiday Booking
    • Privacy Policy
    • Payment Options
    • Request a Quote
  • Help
  • My Booking
  • Contact
  • 01732 809 181

Enter destination or hotel
Airports
Select a date
7 nights
2 Guests
Enter destination or hotel
Select a date
7 nights
2 Guests
Any Destination or Escorted Tour
Any Airport
Any Date
2 Guests
Any Destination or Private Tour
Any Date
2 Guests
Any Destination or Solo Tour
Any Airport
Any Date
1 Guest
Any Destination or Multi-Centre
Any Airport
Any Date
2 Guests
Any Destination or River Cruise
Any Airport
Any Date
2 Guests
Any Destination or Cruise
Any Airport
Any Date
2 Guests
1/29
View 28 Photos
  • Benidorm Holidays
  • Costa Blanca
  • Ambassador Playa I

Ambassador Playa I

TripAdvisor Review
Spain, Europe
Costa Blanca

This beautiful hotel is located in Benidorm's tourist centre, only 2 km from the town centre, which is filled with boutiques, cafés, bars, restaurants and nightclubs. There are public transportation links in front of the hotel and there is an excellent golf course just 12 km away. This hotel is ideal for a fun-filled, family holiday under the warm Mediterranean sun. However, hen and stag parties are not allowed at the hotel.

Hotel Information

Relax at the full-service spa, where you can enjoy massages, body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness centre. Additional features at this hotel include complimentary wireless Internet access and an arcade/games room.

Facilities

  • Car park*
  • Garage*
  • 24-hour reception
  • Mobile phone coverage
  • Wired Internet*
  • Wi-fi
  • Laundry service*
  • Air conditioning in public areas
  • Currency exchange facilities
  • Lift access
  • *Some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.0 Very Good4,215 reviews
Excellent
47%
Very Good
32%
Average
15%
Poor
4%
Terrible
3%
Location
Cleanliness
Service
Value
TripAdvisor Review
Good and bad

First of all, an I just say, the hotel was good and the food was above average, our main maid Juliya was absolutely fabulous, couldn’t do enough for us, but now the bad, I saw another cleaner and asked her where to put our laundry, she said on the trolley, so that was done, now remember this was put in the laundry bag provided in the room, so really no excuses for what should have been done you would have thought, but after 2 or 3 days I heard nothing, so went to reception to ask, they said they have nothing, he checked on the camera and couldn’t see anything, it escalated to the manager who said the same, although I never got to see the footage, data protection I would think, I told the jet 2 rep about it and she said the hotel was reluctant to tell them anything, the laundry was never found, but the hotel didn’t take any responsibility for it, needless to say, I will not be returning to this place which is a shame, I know it’s not life or death, but it put us out big time, my advice, take pics and videos if you use this facility

TripAdvisor Review
Not a patch on Presidente 🏢

Stayed here 15 years ago, was put off with the pool stampede posse in the morning, and was horrible 😑 But it's not too bad now. You can get a bed anywhere Always go to Presidente far superior but we got a deal under a grand for 5 nites FB for ambassador 1 Check-in was fast. We got room 1335 right above pool and direct across from The Wild Duck Pub 😪 5 nites broken sleep multiple times all through the nite sometimes till 6am shouting n singing from drunken people Then the matience men at 7am slamming down the sunbeds 😫 Left shattered 😲 and dying to get home to my bed Found the staff quiet moany n not friendly especially in dining room and bar area with large queues somedays Food was not the greatest 😕 But could find something to eat 🤔 Meat dishes were overcooked all you did was chew the meat for ages n spat it out 😫. What was really gross on 2nd day? Someone did a no2 💩 in pool, it had to be an adult as no kids where about, it was in pool area for ages then reported 🤔 , matience men swiped it up n put in litter bin and condoned off pool area with tape till morning 🌄 .I thought it would get drained n cleaned but no everybody in pool next day apart from me 🤮 Next time Presidente all the time no more cheap deals, wouldn't come back 🙃

Review by pablo696 Glasgow, United Kingdom
TripAdvisor Review
Absolutely amazing hotel !!

My husband and I absolutely loved our stay at the Ambassador Playa 1. This was my first trip to Benidorm, and I completely fell in love with the place!

Before going, you hear so much about the strip, but Benidorm is so much more than that. The beaches are absolutely beautiful and spotlessly clean. The atmosphere everywhere feels so safe and family friendly you’ll see families strolling along the promenade at midnight and people happily swimming in the sea at 10:00 PM.

The hotel itself is in a brilliant location right at the start of all the bars, but our room was wonderfully quiet at night. You can sit out on your balcony in the evening, enjoy the hotel's entertainment, and watch the world go by. The overall vibe was warm and welcoming, and even the other guests were lovely we ended up chatting with so many great people right in the pool!

We absolutely loved all the tribute acts! During the day, we’d sit around the pool, pull up the "What's On in Benidorm" guide online, and plan out our night hopping from one bar to the next.

Talk of the Town, which is literally right across the road, was a personal favorite. Western Saloon is right next door, and we watched an incredible Liam Gallagher tribute act there. Morgan's Bar and Sinatra's were also brilliant spots. Benidorm Tom (tom jones ) is amazing I was convinced it was the real Tom Jones he looks the same ! Pink was fantastic too! There are just so many high-quality tribute acts on, and it was honestly so much fun.

My husband is extremely fussy with food, so we normally never eat at the hotel. Since we booked half board, we thought we’d give it a go, and we loved it so much that we only ate out once! The variety was fantastic every day with amazing salad options, fresh fruit, delicious desserts, and different main meals. There was genuinely something for everyone. The hotel is gorgeous and spotlessly clean, with daily maid service and fresh towels. We had our Room cleaned nearly everyday apart from the days we didn’t need it doing and stayed in bed a bit longer !

All the staff were incredibly friendly and helpful. We also tried the spa twice during our stay, which was €18 per person and well worth it for the Jacuzzi beds, cold plunge, steam room, and sauna. Around the pool, sunbeds do fill up quickly when it opens at 8:30 AM, but even when coming down later, we always managed to find spare beds to pull together.

For a bonus tip, if you head into the Old Town, go past the Ale-Hop store and up the hill to Tapas Square. We found a spot offering six tapas and a jug of sangria for €10, which was amazing value.

We didn't book a pool view room, but from where our room was located, we could actually look out and see the pool of a neighboring hotel, which was fine for us! Still, next time we will definitely upgrade to a direct view of our own hotel pool. We had such an amazing holiday and will 100% be returning. I couldn't recommend this hotel enough!

Review by loz121212 Manchester, United Kingdom
TripAdvisor Review
Fantastic hotel

Wow, what a fantastic time. Arrived at reception and greeted by a very polite man, who informed us we had been upgraded. The room had 2 bedrooms and was spotless, very modern with all mod cons. Balcony overlooked the two large pools and all the bars on the strip (no noise at night). Entertainment was fantastic, Michael Jackson (brilliant) Adele, eldivo too name a few all excellent. Food was great every morning n night. Drinks we extremely cheap. All in all what a fantastic time. Will defo be going back. Thanks to everyone.

Review by Anthony H Glasgow, United Kingdom
TripAdvisor Review
Half board

Been to Benidorm many times. Decided to stay in Ambassador in July this year. Most hotels I've stayed in in Benidorm and elsewhere allow you to choose between lunch or dinner on a daily basis when staying half board...in July this year we were not allowed a choice and had to stick with either lunch or dinner for the whole week....not ideal.

Review by Mike R Warrington, United Kingdom
Our Travel Specialists

Your holiday to Benidorm is just a phone call away

Call our Travel Specialists today on 01732 809 181

Chat Specialists