- Madeira Holidays
- Funchal
- Savoy Palace
Opening in the spring of 2019, the SAVOY PALACE, part of Savoy Hotels & Resorts, is located in a prime area of Funchal, a few minutes from the main tourist attractions, museums, restaurants and monuments. The new and luxurious superior 5-star hotel, boasts superb views of the ocean and gardens, harmoniously blending bold, modern and historical styles. It is inspirational for the elegance of its interiors and comfort sublimated to details, expressed in the quality of its materials, the perfection of its finishes, the softness of its textures, the richness of its decorative features and the interior design itself. All guest rooms and suites present a striking contemporary décor, with custom-created fabrics, as well as bespoke furniture manufactured mostly by local artisans, and also feature sleek living area and office space.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 indoor and 2 outdoor swimming pools and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services and a television in a common area.
Lovely location within walking distance of the cable car and old town. The hotel is marvellous. It’s large but there is enough space so that it doesn’t feel crowded. Large with plenty of poolside beds. Lovely relaxed atmosphere. We had an ocean view room. Very spacious. Great bathroom layout. No noise from any other rooms. Lovely balcony. Spotlessly clean rooms. Excellent service throughout, from restaurant staff, bar staff, poolside staff and housekeeping. A quality hotel stay worth every penny.
Well, where to begin? What a great experience from the beginning to the end we went under American Express platinum card benefits, immediately received an upgrade at check-in, which is always a lovely surprise. We had an oceanfront suite as our first stop after a long day of travels. The attention to detail from check-in to check out was superior. Thank you Paula !
The staff was well trained and looked after our needs. We were particularly impressed with the concierge staff Bernadette and Bruno made our stay uniquely tailored to our specific interests . if you want a great dinner do not miss the restaurant AKUA a quick walk into town! We wish we had a few more days to soak in the sun and enjoy the gorgeous pool and head over to the sister property for the ocean front views.
Highly recommend you won't be disappointed!
We stayed at Savoy Palace at the beginning of September and were amazed as soon as we walked through the doors. It is a beautiful hotel with fantastic facilities, and the staff throughout our stay were very friendly and helpful.
The only real issue we experienced was with the pool service, which was very inconsistent. We often found ourselves having to look for bar staff, On a few occasions we were told to wait, but nobody came back to us.
Unfortunately, this became a bigger concern for us because my husband has a severe nut allergy. We specifically asked which foods were safe and were initially told that the club sandwich and beef sandwich were nut-free. However, when I went to order a chicken burger, a member of staff we hadn’t spoken to before told me that the bread contained nuts. I then asked for a club sandwich, only to be told that this also contained nuts. When I explained that we had previously been told it was safe, the response was essentially, “If you’re okay with it, then that’s on you.”
We found this extremely upsetting, particularly given the seriousness of his allergy.
Thankfully, our experience at the Sky Bar and Sky Pool was completely different. They were much more accommodating of my husband’s allergy, and the gentleman serving us was exceptional — friendly, attentive and very reassuring. Unfortunately, we didn’t get his name, but he really was lovely. The Sky Pool experience was much better overall, and being able to order drinks through the app made everything much easier and meant we felt looked after.
The restaurants were also very good when it came to accommodating allergies, which we really appreciated.
Apart from the issues at the pool, we had a fantastic stay. The hotel itself is amazing, our room was cleaned regularly, and the spa was absolutely fantastic.
We would 100% return to Savoy Palace. It is a beautiful hotel, and with a little more consistency and training around pool service and food allergies, it would be absolutely exceptional.
Thank you for a lovely stay!
Spectacular hotel. We stayed in a Superior Ocean Suite and it was a wonderful room for a family of 4. Having 2 bathrooms with the kids was absolutely divine! One fantastic perk was the Kids Club where you could drop the kids off without any reservations. It was like a dream come true for parents - we went to the spa while kids were safe and cared for. By the way, the spa is FANTASTIC. We had the best massages and enjoyed the water facilities/saunas. The hotel has outstanding amenities + restaurants. We ate at Terreiro and Pau De Lume - both were great in handling my kids' food allergies. I will never forget the delicious seafood stew I had at Terreiro as I still salivating thinking about it. Will never forget this hotel and cannot wait to be back.
This hotel is absolutely amazing. The customer service and attention to detail is phenomenal. We stayed in a suite on the 15th floor. The views are breathtaking. We were also full board given our two kids. This was great as food was on tap which was great. Only gripe would be water should be provided complimentary given I’ve paid almost 5k to ba holidays. The room was clean and turn down was great. The food at the Italian was a little bit of let down we didn’t enjoy it and service was super slow. The pool is great and the walk to town is short. I’d definitely come back here and something we would be doing once the kids are a bit older! We haven’t checked out yet but wanted to leave a review as I’ve loved it!
