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  • Madeira Holidays
  • Funchal
  • Orquidea Hotel

Orquidea Hotel

TripAdvisor Review
Portugal, Europe
Funchal

You're sure to have a thoroughly enjoyable stay at the Orquidea Hotel in Funchal. From a privileged position right in the heart of this charming city, you'll have easy access to many of the capital's best attractions. After a day spent sightseeing, head back to relax and unwind in comfort and style.

Treat yourself to a delightful stay at the Orquidea Hotel on the beautiful island of Madeira:

If you've decided to base yourself in the charming city of Funchal for your holiday on the gorgeous island of Madeira, the Orquidea Hotel is a great choice of hotel accommodation. Guest comfort and convenience is top of the agenda here so you'll find everything you need on hand.

Many guests love the hotel's rooftop sundeck where you can relax and savour the views across the rooftops and the clear blue sea sparkling in the distance. This is the perfect place to relax and savour those precious holiday memories.

The excellent standards extend to the hotel facilities which include a charming restaurant and bar area, a lounge where guests can relax, and a free Wi-Fi area for those who want to keep in touch with home.

You'll find a colourful yet laid-back ambience to your room that matches the tone of the city perfectly. Smart and comfortable twin/double bedrooms are air conditioned with en suite facilities. Amenities include a cable TV, telephone, hair dryer and safe deposit as well as internet access*.

*Some facilities amy incur an additional fee.

Facilities

  • Restaurant
  • Bar
  • Lounge
  • Free Wi-Fi area
  • Sundeck
  • Massage*
  • *Some facilities may incur an additional fee

Room Types

The Local Area

The Hotel Orquidea enjoys a privileged position in the heart of Funchal, offering easy access to the charming city centre and many of the capital's best attractions. After a day spent sight seeing, guests can unwind in the hotel's onsite bar or restaurant.

Tripadvisor Reviews

Trip Advisor
3.5 Very Good308 reviews
Excellent
16%
Very Good
46%
Average
21%
Poor
11%
Terrible
6%
Location
Cleanliness
Service
Value
TripAdvisor Review
Big Terraces, Small Standards

This hotel has clearly seen better days — the trouble is that nobody seems to have touched anything since. The terraces are genuinely spacious, and that is one of the few real assets this place has. The rooms are large, yet as bare as a rented student room: no fridge, no kettle. The bathrooms are functional and clean, but heavily worn — they carry the same lack of renovation as the rest of the property.

Breakfast is described as a buffet. The table may well be Swedish, but the selection certainly isn't. Meagre, monotonous and without a trace of effort. There is internet, technically, but it drops so often that you can't rely on it for anything — the connection tends to disappear precisely when you need it.

The low point came halfway through our stay, when we were locked out of our room. The reason? A hotel error — the name on the booking matched ours only in the first two letters. Instead of an apology, we were told, with some irritation, that they had no free rooms left. It's hard to sum it up better: the hotel mixes up a reservation, throws a guest out of their room mid-stay, and then holds its own lack of availability against them. The following day the same thing happened with a different receptionist — with one difference: despite the identical mistake, he simply handled it. He checked, explained and sorted the matter out without treating the guest as the culprit.

Against that backdrop, the housekeeping team deserves genuine credit. They did their work conscientiously and thoroughly, every single day — the room was always immaculately prepared. They are the one part of the staff that truly earns praise, and it's a shame their diligence isn't reflected anywhere else in the hotel.

The hotel's age, tired interiors and modest breakfast can all be forgiven. What's harder to forgive is the absence of basic courtesy when the fault was entirely their own. That costs nothing — and that's roughly how much of it we got.

TripAdvisor Review
Good location

Great for location, very central, close to shops, carnival festivities and grabbing the bus. The breakfast items were also good and constantly refreshed. The staff at reception were very friendly and always on hand to help with any questions or queries

Review by farinaj95 Derby, United Kingdom
TripAdvisor Review
AWFULLY LOAD AC

Do not book room 105 or 205, permanent sound from AC or HVAC system is unbearable and guarantees sleepless nights. Staff is aware of this issue yet these rooms are available for booking. No solution was offered for us, just that we need to copy with it😢😢

Review by EvaP3607 Budapest, Hungary
TripAdvisor Review
Clean, good breakfast and good service

Excellent location near the centre of Funchal, but fairly quiet. The rooms on 5th floor with balcony are the best. The breakfast is good, except for the machine coffe, which needs to be mixed with hot chocolate to make it drinkable.

Review by mermaidteacher Porto Santo Island, Portugal
TripAdvisor Review
The place needs an update!

Don’t bother,the internet is so slow,( in and out) a lot of the electrical outlets don’t work,it smells like cigarettes.

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