- Madeira Holidays
- Funchal
- Ocean Gardens
The Ocean Gardens hotel is a 4 stars hotel with 85 twin/double bedrooms, situated at about 15 minutes from Madeira airport and 10 minutes from the city centre of Funchal. Offers to its guests, from Monday to Saturday, a free shuttle bus to the city centre and is well served by an extensive public transport network.
With a privileged location, on a cliff above the sea, all the rooms have a magnificent view to the Atlantic Ocean, and 50 with the particularity to have also view to the Bay of Funchal. Of its 85 rooms, 4 are Junior Suites, 38 are superior bay views, 11 are bay view and 32 are sea view.
All the rooms have air conditioning, heating, WIFI (free), cable TV (98 channels), direct-dial telephone, mini-bar and safe (extra charge), hairdryer. Some of the rooms are equipped with bath and shower, and some only with shower.
All the rooms are “non smoking”,.For smokers there is the room balcony.
On the 4th floor, with a magnificent view to Funchal Bay, there is a Snack-Bar, a Swimming Pool, a Natural Solarium, a Sauna (free) and a relaxing area with Massages and Treatments (at cost), all surrounded by beautiful gardens, that offers its guests pleasant moments of relaxation and tranquillity.
Customers have at their disposal a Snooker table, a football table, one bar with panoramic view at the Terrace, one Breakfast room: “Belle Vue” - for breakfast service, and "Montanha" restaurant - where halfboard and fullboard is served. Apart from halfboard and fullboard, this restaurant serves “A La Carte” dishes and offers to its guests the opportunity to enjoy the typical and Mediterranean specialities from the A La Carte menu. Making part of the hotel facilities, there are two multi-function rooms, prepared for events: congresses, weddings etc. One of tese multi-functions rooms is located on the 3rd floor with a panoramic view of the sea, with a capacity to 200 people.
Take advantage of recreation opportunities including an outdoor pool and a sauna. This hotel also features complimentary wireless Internet access, babysitting (surcharge) and wedding services. Getting to nearby attractions is a breeze with the complimentary local area shuttle that operates within 5 km.
Our third time in Madeira and the best one, due to the fantastic Ocean Gardens Hotel! Mixing traditional with new, this hotel offers a lovely relaxing & peaceful stay, away from the busy areas of Funchal. The best sites are easily accessible by car. What makes this hotel are the excellent, friendly and helpful staff throughout the hotel. The restaurant food at both breakfast and dinner is a highlight. Wonderfully fresh, great flavours well thought through. We had half board, which offers us three courses with two choices of each. The quality and menu offer was such that the two different nightly choices for each day were perfect for us. (There is à la carte if you don’t want half board). The pool area was lovely, with views to match. Our room was very comfortable. Great bed, powerful shower and lovely balcony. The crowning glory of this hotel are the staff. Firstly the housekeeping is immaculate throughout the hotel. It’s one of the cleanest places I have ever stayed. The restaurant staff are attentive, helpful, friendly and a credit to the hotel. A truly memorable experience. Thank you.
Lovely hotel high on the east cliffs of Funchal. The food and drinks are good but the balcony is tremendous for viewing the new year fireworks.
Overall: I would not recommend this hotel, it isn’t cheap and has too many minus’es
I arrive at this Beautiful Hotel..at 1.00 am On private transport..and From the First Impression I new this was what I wanted.. fantastic Vews Friendly staff all the way Tru the hotel.. breakfast lots of choices. Room cleaned. Every day.. transport to Funchal..10xminuts.. swimming pool .. Very cleaned.. bar available all day.. And before I finish.. a big thank you.. To Ana and Helder in the breakfast room Very professional.. with attention to detail on Service.. At reception..again extremely helpful.. Manuel driving the 7xseater in to Funchal every day.. Very polite and helpful... I definitely be back..
I stayed three nights in this hotel. On the first evening, I noticed that the A/C did not work, making the room very stuffy. Each time I turned it on, it ran for about one minute and then the whole thing shut off. I went downstairs (quite a trek; this hotel has a truly weird layout) and explained the problem to the person at the desk. She suggested that I just open the sliding glass door, which would have been risky. Many years ago in France I had a room that was too hot and I did this and woke up with a burglar in my room at 5 a.m., so this was a truly terrible idea. She told me that she could not help or move me because the hotel was sold out but she told me she would see to it that the problem was addressed the next day. I got through the night and the next morning, I made sure to explain the problem to the day person at the desk, who assured me it would be taken care of. I got back to the hotel at 10 p.m. that night after a day of enjoying Funchal and went to my room. SAME PROBLEM! NO ONE HAD FIXED IT. I, once again, went downstairs and explained this to the man at the desk. He told me that someone had gone and looked at it and said it was working and then proceeded to insult my intelligence by asking if I had inserted the card to make sure the power was on in the room. He kept telling me that it was checked and working, which it clearly was not. He eventually gave me a key to a vacant room and told me I could try in another room - in other words, he wanted me to prove to myself that I was too stupid to figure this out, in which case, maybe someone could have helped me. I went to the new room and the A/C worked perfectly. At that point, it was 10:30 at night and, of course, I then had to pack up all of my belongings and move rooms because the staff was too incompetent to address what should have been a very straightforward issue.
