- Algarve Holidays
- Praia da Rocha
- Algarve Casino
Excellently located directly on the beautiful sandy beach of Praia da Rocha, this elegant contemporary style hotel enjoys fantastic views over the beach and the Atlantic Ocean. The marina of Portimão is only minutes away, the centre of Portimão, the biggest town on the western part of the Algarve, the Portimão museum and the Fort of Santa Catarina are within easy reach. Adjacent to the hotel is a casino.
Relax at the full-service spa, where you can enjoy massages and body treatments. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a sauna. This hotel also features complimentary wireless Internet access, concierge services and supervised childcare.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Perfect place to stay for family of 4. Close to the beach and lots of food options. We stayed on a B&B so had breakfast every day which was plentiful and well organised. The room was nice enough with good AC and WiFi access, bathroom shower could have been more modern but it was more than adequate
On arrival for a 5 star hotel which i have never been to before only 4 star i have always been welcomed with a verbal warm welcome and a drink but here there was no warm welcome no drink, i did get a smile but first word was passports! This process took a long time and on waiting patiently i was just given an envelope saying everything you need to know is in there. Fine got over not feeling that welcome. Location itself as in beach front was beautiful. The place to get around we walked but wasn't aware it wasn't buggie/pram friendly at all. They had a slope at front enterence and to get to the main pool from the hotel but was stairs to the kids pool and many to get dpen to the beach. No slopes i could see at all and certainly wasnt told of any. The room itself was big with a beautiful view as stated in the description didnt really have any issues with the room apart from my daughters room had ants crawling everywhere to the point where they were all in her bed and not sure how the cleaners didnt see this and sort however by day 2 we told reception and it did get resolved . We paid for bed and breakfast so was looking forward to the first part of that experience the next day, when we arrived and front of restaurant we was asked the room numbers and I replied quickly with 23 24 25 and I was just frowned upon with nothing spoken back to me, my daughter realised I never said the ground level of one so when I said that he said follow me. We arrived around 9am and was seated. Then was left to work it out. The food was something I had never ever experience before as in everything I tried was cold! Bacon cold, hash brown cold Mushroom cold and wasn't pleasant in taste at all. The coffee machine had no spoons by it, the cereal station had no spoon by it for my baby daughter and had to ask who didnt understand what i was saying and asked another staff member to which another guest had said they had already also asked for some too. This was all such a slow process with no rush at all in the matter. Lots of food was empty and not quickly replenished. The porridge was freezing cold which was what I wanted for my baby, the fruit was going bad - i choose a peach and was turning bad, the rest of fruit wasn't fresh it was in syrup. The room was tiny compared to how many guest there was and with the food table which was very small being in the middle of the room everyone was constantly crowded around it. For example even the toaster was laid out in not a way people could flow around it, the bread was one side which you then had to come the other side to put in the toaster then back to the same side as the bread is to collect it, imagine 8 people around it , just didn't work!. We the went to pool, we see waiters around the pool a few times but was never asked for a drink not once ? I went to the restaurant bar to ask fpr one in the end which was such a long process from asking to paying to getting it. The lift then broke down on first day which then delayed so much getting around as everyone was using the other. We also met the cleaners in way back to room at some point not one smile from any. The second day at breakfast we was greeted for the first time ever by any member of staff Jose' who was warm and lovely and felt welcome for the first time. But breakfast was even worse for being empty cold and not nice at all, my older kids didnt eat again after day 1 of stay as didnt like it that much, but I had a baby and had to feed her, I never had anything as just wasn't nice or what I wanted was empty or just to crowded to even bother! We was hungry one day so decided to eat lunch at hotel which was a disaster, no one even come to our table until we prompted them. Again for a 5 star hotel we expected the ultimate experience and quality of food. We ordered a simple pannini which come out not hot and cold cheese inside, for 5 star that is just not good enough. There was no other interaction with staff and that was the end of our stay. Eating out in Portugal was lovely in every place we ate at their staff was lovely in every one. I am really really disappointed in my experience in this hotel for the price I paid which was for my 40th birthday celebration. And gutted about it really.
Staff fantastic. This hotel was one of the most reasonably priced in the Algarve area. It is situated in a slightly quieter part but within 15 minutes walking distance it is much more lively with lots of restaurants.. Depends what you want. Lovely restaurant called Cafe del Mar expensive but really nice. Would suggest a sea view is a must is lovely to look out on the beach and sea. It is however not a 5 star hotel. Basing it on my experiences would put it at an easy 4 star. People say about the dated furniture but I think it is in keeping with the rooms and certainly not shabby or dirty and a good size room.. I would however if you have room pack a hairdryer. I have not seen one of these in a long time. It has a hose nozzle and basically don't think anyone could style hair with this. Went on quite a few trips one of which was a boat trip to Silves very enjoyable. We attempted to go to Faro by train but they are very infrequent Ask at the desk for a timetable. Beware of the local tourist information place. Try to charge 50 cents for free maps. So unhelpful too.. Ask at the desk they have lots of leaflets but you have to ask. Try going to the 3d Art museum in Portimao great fun for children and adults alike and only 13 Euros. The Portimao museum is good too and is a converted sardine factory very cheap think we paid 1 euro to get in. Renting a car I think would be very handy too. So all in all don't take any notice of any bad reviews it is a reasonably priced hotel. Clean and comfortable beds and great staff.
This was our first trip to Portugal and we spent a fantastic 10 days in Praia Da Rocha at this great hotel. First off was Maya on reception, simply wonderful, bubbly and we had a pleasurable experience checking in. The hotel is located at the far end of the strip, close to the marina and very close to the main area of Praia where there are plenty of bars and restaurants. Pool is a good size and plenty of sun beds. There is a board walk down to the beach with a private area for hotel guests and free sun beds. The waiting staff in the restaurant at breakfast were very efficient and friendly. The bed was very comfortable, a free safe in the room and a fridge. Rooms were large and had we had a decent size balcony. The only negative was the hot breakfast was always cold, and i mean proper cold, however there were plenty of other choices of food so you were not short of anything. I cant comment on the evening buffet as we never had it, The staff at this hotel were a credit, truly amazing and attentive. We are considering coming back to this hotel/area again next year which is a reflection on our stay as this is something that we don't normally do, normally choosing to try different places, but we liked it so much we will come back.
Good location in quieter area, no atmosphere, no entertainment, rooms very dated and smelt of damp. All clothes in wardrobe ended up stinking damp. No way is this 5 star, it’s a 3 at a push. Breakfast terrible! Was so disappointed! Hot food rubbish and no choice. I’ve had better in a 3 star! Hold on to your drinks and food as staff come by and swipe your drinks and food while you’re still eating! Bar staff nice. Restaurant staff miserable. Reception staff not welcoming. Casino very dated and bad vibe. Sunbeds on beach old and uncomfortable and broken. Bed comfy! Very noisy in mornings when trying to sleep as cleaners dragging furniture around above you! Asked for breakfast in room for husbands birthday, asked for hot bfast and fruit etc and received 2 rolls with ham and cheese, bit of cake and an apple and peach!!! How is that 5 star??? Def do not recommend! Wish we had stayed at the Jupiter!
