- Algarve Holidays
- Albufeira
- Sao Rafael Suite Hotel
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Sao Rafael Suite Hotel
Portugal, Europe
Albufeira
Ideally situated right next to the beautiful São Rafael beach, this is the ideal choice of accommodation when visiting this lively, tourist region. The hotel enjoys good road connections and is within easy reach from several leisure facilities like Albufeira Marina or Salgados Golf Course. All guest rooms and suites are tastefully appointed in beige tones and offer wide balconies from where visitors can enjoy wonderful sunsets. Moreover, guests can enjoy the therapies and massages in the relaxation centre, while children play in the children's club. Travellers may also go for a refreshing swim at the fantastic outdoor pools and enjoy the wide array of leisure facilities in the surrounding area.
Hotel Information
Pamper yourself with a visit to the spa, which offers massages, body treatments and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool and an outdoor tennis court. Additional features at this hotel include concierge services and supervised childcare.
Facilities
- Portugal - Clean and Safe
- Tennis
- Spa treatments
- Massage
- Turkish bath (hamam)
- Steam bath
- Sauna
- Parasols
- Sun loungers
- Children’s swimming area
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good427 reviews
Excellent
62%
Very Good
13%
Average
12%
Poor
7%
Terrible
6%
Location
Cleanliness
Service
Value
Poor service. Staff don’t care.
The service at this all-inclusive hotel was so nonexistent that I honestly should have been awarded 'Employee of the Week'. Even though the main restaurant is a buffet, the attendants were useless, leaving me to fetch our own drinks, clear our plates, and essentially act as my family's personal server. I then promoted myself to 'Employee of the Year' after surviving the absolute disaster that was the à la carte restaurant. Ironically, what should have been a premium dining experience was actually the worst part of the trip. We were held hostage for two hours over a rigid set menu and received exactly one drink the entire time. What a joke! Beyond the terrible service, the hotel itself is incredibly tired and in desperate need of a full refurbishment. The one and only saving grace of this entire property was the entertainment manager, who was genuinely amazing.
Review by Anton L Manchester, United Kingdom
Ok, but expensive for the service
Rooms are a bit old and used. Food is average, breakfast is good, snack bar of pool is mostly unhealthy food and no good options for kids/babies. Remaining accomodations are good.
Review by diogoeag Coimbra, Portugal
Not a 5 star hotel
Honest and fair review. Travelled as a couple both under 40, and stayed for 9 nights. First impressions are good but when the novelty wears off, you start to notice things which are not good. The food is appaling for a 5 star hotel, there is hardly any choice and its very samey every day. Other guests we spoke to also mentioned this. The drinks are also questionable. We spent a lot of money eating out and even ordering food from outside the hotel to be delivered to us. On our first day we accidentally smashed an aftershave bottle in our room, which resulted in small shards of glass on the floor. This was not cleaned up for 5 days and I subsequently ended up with a shard of glass stuck in my foot. The balcony was never cleaned the whole time we were there and as we were under a load of trees we ended up with a floor full of leaves. The majority of the staff are miserable and do not interact with guests at all, they look like they would rather be anywhere else in the world. It makes such a difference to holiday goers to have friendly staff in my opinion, especially with it being a so called 5 star hotel. The night time entertainment is none existent barring a live singer in the inside bar. There is no separate area to sit at night time, only the outside tables in the restaurant or inside the lobby bar. Families sit playing board games, there is no music and no atmosphere which was extremely disappointing to us. The queues to get a drink are long as there is one person serving which is ridiculous. The pool areas are nice, reception is lovely to sit in and to look at. The rooms are spacious. It is not really possible to walk to anywhere nearby so we spent a small fortune on taxis. The hotel hardly has any English guests and the ones that were here, we noticed we were all put on the same floor as each other, what that is about i do not know. Overall for what we paid to stay here, im pretty annoyed to be honest. This hotel is more a 3 star, definitely not a 5 star. Albufeira is beautiful but I would stay elsewhere next time.
Review by Lola3111 Manchester, United Kingdom
Great family holiday!
We have just returned from another fantastic stay at NAU São Rafael Suites, and once again it exceeded our expectations.
The hotel and rooms are spotlessly clean, the food is excellent with plenty of choice, the pools and facilities are fantastic, and the entertainment team creates a brilliant atmosphere for both children and adults. Every member of staff is friendly, welcoming and works incredibly hard to make your holiday special.
The biggest complement we can give is that when we asked our two boys where they wanted to go on holiday this year, they immediately said they wanted to come back to this hotel. A special mention goes to Andre, whose energy, enthusiasm and amazing way with children left such a lasting impression that they couldn't wait to see him again. He is a real credit to the hotel.
We wouldn't hesitate to recommend NAU São Rafael Suites to anyone looking for a fantastic family holiday, and we're already looking forward to our next visit
Review by Adam F Oxton, United Kingdom
A lovely hotel and amazing host for our wedding party!
We stayed at NAU São Rafael Suites for our wedding celebrations and hosted our wedding party there, and we honestly couldn’t have asked for a better experience.
From the moment we arrived, the team went above and beyond to make sure everything was perfect for us and our guests. What really stood out was the level of care and attention to detail. They even made sure every room had water and coffee and catered for more vegetarian options for food which was such a thoughtful touch and really appreciated by our friends and family.
The atmosphere was fantastic, the service was excellent throughout, and the whole team made us feel completely looked after during such an important time. They also had their Indian chef make us traditional Indian desserts and it was truly incredible!
A very special thank you to Diogo and Deborah, who were both incredible. They were always helpful, attentive and genuinely wanted everything to run smoothly. Their support made a huge difference and helped make the whole experience feel stress-free and enjoyable.
We’re so grateful to the entire team at NAU São Rafael Suites for making our wedding celebrations so memorable. Our guests had an amazing time, and we will always look back on our stay with very happy memories. Thank you for going above and beyond for us! ❤️
We will be back for our anniversary next year!
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