- Malta Holidays
- St Julians
- Noru Hotel
Conveniently nestled in the vibrant heart of St Julian's, Malta, the Noru Hotel offers a perfect blend of contemporary comfort and impeccable service. Just 400 meters from the picturesque St George's Bay, a renowned man-made beach with crystal-clear waters and golden sands, the hotel provides a serene haven amidst bustling surroundings.
Guests can start their day with a breakfast buffet featuring continental delights and full English/Irish fare. For those seeking relaxation and rejuvenation, the hotel boasts a variety of leisure facilities, including a seasonal outdoor swimming pool, a spa with a steam room and sauna, a well-equipped gym, and a heated indoor pool.
Each of the 83 rooms and suites at the Noru Hotel is impeccably appointed with amenities including air conditioning, 50” flat-screen TVs, private bathrooms with plush towels and premium toiletries, and safety deposit boxes for added peace of mind. All rooms and suites are equipped with hairdryers, tea and coffee making facilities, and a mini fridge. Select rooms also feature charming balconies, ideal for enjoying the Mediterranean breeze. Room upgrades are available at a supplement.
The Noru Hotel offers a range of accommodation options, including standard twin/double rooms, superior twin/double rooms with balconies, deluxe twin/double rooms with spa bath tub, deluxe triple rooms with spa bath tub, and executive suites with outdoor spa baths.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Our stay at the Noru Hotel in Malta was a huge disappointment for our group of 8 people. As frequent travelers who have stayed in dozens of hotels across multiple continents, we have never experienced anything like this. The hotel does not have the quality of a 4-star establishment at all. Critical Issues: • Room and Bathroom: One room had a strong, constant sewage smell, and 2 of the 4 rooms had no exterior window. The bathrooms are tiny, and the shower had no door in 3 of the rooms, which made the floor completely flooded after every use. To make matters worse, on several days of the stay, the towels were not replaced by housekeeping. • Poor Breakfast: Very weak for the hotel's category. On one day, there were no cups available at all. One of the coffee/milk machines and the juice machine broke down, and replacing them and fixing the problem took some time. There were several ants on a tray of ham. We called the staff member and he removed it, which makes us doubt the hygiene and preservation of the products. • Facilities and Logistics: The elevators are slow and problematic. The reception is tiny, with nowhere to sit. There is no lounge area where we can sit and talk. Furthermore, we were surprised by the absurd ban on wearing room bathrobes in the pool area. • Safety: A very concerning point — we saw no fire extinguishers in the common areas. • Noise: Resting was impossible due to constant noise during the night, with loud music, laughter, and doors constantly slamming. • Unfair Charges (The worst part of the experience): At check-in, they demanded a high deposit of €200 per room, in addition to the tourist tax. At the time of check-out (September 11th), they forced one of the rooms to pay an additional €24 under the claim that the bath towels had some stains. When we complained, we were told that this had allegedly happened on September 7th! Towels are for hygienic use and washing should be included in the service! To our greater astonishment and outrage, an additional €26 was later charged because the bedsheets were allegedly stained (which is absurd, and on top of that, a lie!). It is worth adding that the hotel regulations do not contain any reference to the absurd ban on using bathrobes in the pool area or the absurd payment for stained towels and bedsheets!... In short, an experience not to be repeated and one we advise you not to try.
Nuno Tavares, Margarida Correia, Filomena Gato, Manuel Henrique Couto, Alice Costa, Maria Manuela Pereira, Alzira Rocha and Fátima Cosme
the hotel rooms were stunning, so lovely and house keeping came every day! reception were friendly and helpful. easy to check in and out. no construction noises at all like i'd seen people speak about in other reviews. location of the hotel was PERFECT, literally a 2 minute walk from the strip which was so good for our girls trip. we were also right next to a supermarket too and close to a spar. it's unfortunate the pool wasn't that deep and there weren't many sun loungers but we just went to the beach. breakfast was okay, some variety but i expected slightly better. the dinner was 3 set menus so not much variety unfortunately as they were all quite similar. you also had to pay for drinks at dinner (even water) which i think is ridiculous as you get drinks with breakfast. service at dinner was often slow and a lot of the time the AC wasn't working in there so we were sweating. next time if we came back to this hotel, we'd probably do self catering. all in all a good trip.
Hotel well presented. A lot of building work going on noise stops at about 4pm. However it start at 7.30 to 7.45am and the dust is every where. Food B&B was great and evening menu good. Staff very good bar and restaurant front desk were mostly helpfull other than the 10.45 complaint this one i had to go to reception as the phone was unanswered. Had to report to Loud music foul language and rowdy behaviour to the reception there nights in a row. They tell you they cannot do anything till 11pm, the time I complained was 10.45pm. The last night I complained 3 time on the same room 10.45 /11pm and 2am in the morning and 4.30/5am in the morning. Groups of young men and Young women stage night and her night out, note the complaint were two different group of people that had no consideration for anyone other than there Selfs.
I would rate this hotel 0 stars if I could. Unfortunately, this was one of the worst holiday experiences I've ever had, and in my opinion, this hotel does not meet the standard of a 4-star property.
We paid for a package that included breakfast and dinner, but the food was consistently disappointing. Breakfast and dinner were often served cold, with very limited choice, and the food frequently appeared not to have been heated properly. On our final day, there was a food inspection taking place, which did little to inspire confidence given our experience throughout the week.
The dinner service was particularly poor. We were surprised to be told that water came at an additional charge, despite dinner being included in our package. As a result, we chose not to eat dinner at the hotel for the remainder of our stay. On one occasion, a server even asked how I would like my chicken cooked, which I found concerning.
The room itself was also disappointing. None of the windows could be opened, and the towels provided were some of the roughest and most uncomfortable I've ever used in a hotel.
The biggest issue, however, was the noise. The hotel's website mentions possible disruption due to construction work, but the reality was far worse than expected. Construction noise started every morning at around 6am and was extremely loud, making it impossible to get a proper night's sleep.
Housekeeping was also unhelpful. Only one toilet roll was provided per day, which was not sufficient, and when we requested more, we were told we would have to wait until the room was cleaned the following day.
Overall, this was a very disappointing stay, and I would not recommend this hotel based on my experience.
Just back from a lovely 3 night stay at this hotel . Good location perfect for exploring .Staff all good , nice breakfast with a view . Yes there is construction work going on next door but really didn’t affect us at all . Rooftop pool etc all open for use . Thankyou
