- Greece Holidays
- Tragaki
- AluaSoul Zakynthos
Ideal for beach vacationers, this hotel lies in Amboula, just a few steps from the sandy beach. There is a bus stop right next to the building. It is about 6 miles to Zakynthos (ZTH) Airport. The hotel has an elevator and features 161 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. A laundry service and a lounge are available. The hotel offers a range of facilities for guests with disabilities. Everyday necessities can be purchased at the supermarket. Guests arriving by car can park their vehicles in the parking lot. The standard amenities of some rooms include a balcony or terrace, providing extra room for relaxation. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A flatscreen television with satellite channels and WiFi (no extra charge) provide all the essentials for a comfortable vacation. A hairdryer is provided in the bathrooms. As an extra convenience, bathrooms provide cosmetic products.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness centre. This Mediterranean hotel also features complimentary wireless Internet access and concierge services.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Had a very enjoyable week, can I give a big thankyou to Joanna & Ola both were amazing, always happy & helpful, as were all the staff, every single one of them. The Hotel location is spectacular, we had a sea view, My Favourite Club Junior Suite, not really a Suite, but it did us for the week, cleaned everyday, which we didn't need, but was welcomed anyway. Overall we had a brilliant holiday.
Have had a lovely holiday, first time in Zakynthos & have already booked to return, but not to this venue! Although we had a great holiday, would not say this is a four star resort. Reception area and staff were a lovely welcome but a disappointment on entering our My Favourite Club room, very tired and certainly not four star. Blown, marked & broken patio doors. Broken draw handles, bulbs not working & block flys in the bathroom! No complaints about the food, although we did eat out quite a few times, lots of lovely places locally. But what makes this resort is the staff! From Joanne at the MFC bar, the house keeping staff, all the waiting staff. & reception.. Alex the restaurant manager.. but a big thank you to Tony, bar manager, he made our holiday..
I went on holiday with my family just this week past and I cannot get over how amazing this hotel was.
The staff were absolutely incredible, so friendly and welcoming. The receptionist who checked us in was such a funny and bubbly lady who made us feel so welcomed from the begging.
One gentleman at the bar at night time was hilarious and made our nights even better than we imagined.
Two waitresses were unbelievably friendly and even danced with us one night when there was a DJ playing and made the night so memorable.
The rooms were clean, spacious and always kept well with fresh towels everyday, toilet roll and bins regularly emptied. House keeping staff were always so lovely and made sure we wanted our rooms clean before entering, very respectful.
Showers were unreal, water pressure was to die for and always stayed warm. Unbelievable.
Beds and pillows were so comfy, honestly felt like sleeping on a cloud it was that good.
There was a small place to eat next to the pool which served such good, freshly made food like burgers, pizza, nachos, chicken nuggets, salads and other sorts which was just unbelievable.
The buffet for breakfast, lunch and dinner was good but sometimes there wasn’t much option for different foods and sometimes would be the same to the night prior but that is only an option as fussy eater it was no fault to the hotel it was just a preference. the food was still exceptional.
The pool area was nice and chilled, the water itself was quite cold but warmed up well the longer you stayed in. The only downside was how many wasps would linger around the poolside area but that’s no fault to the hotel.
I had such a great week at this hotel, it was made even better by the staff and just the overall experience of this place. I would 100% recommend this hotel to anyone looking to go away on holiday to Zante i will continue to talk about this place to anyone who will listen for the foreseeable.
10/10
Overall we had a lovely holiday, the staff were so lovely, kind and attentive. Couple of minor issues, we had a lot of drain flies in our bathroom, but we were aware there is little that can be done to get rid of these and they did not massively contribute to our overall experience. We upgraded to my favourite club which was brilliant the room the day bed the pool were lovely. Pool was very cold but honestly we survived and still went in. As a vegetarian I was happy with the food available to me, I would have preferred maybe them to be more clearly labelled or away from meat produce as other guests often contaminated this food by using meat utensils to get veggie stuff, notably, one night the spoon for the carrots was covered in strings of meat. Staff did change this immediately when I asked! Overall our holiday was brilliant and just what we needed.
We had a lovely holiday overall and would definitely visit Zante again. However, there were several issues with the accommodation and resort that other travellers should consider before booking.
When we arrived, our key did not fit the door, so we had to wait for the locks to be changed. The patio doors were also unsafe and kept opening, which was particularly unsettling as two women were staying alone. Although both locks were eventually replaced, this should have been resolved before our arrival.
The kettle was faulty and kept overheating because it did not switch off when boiling. The food was also quite limited, with only one restaurant available.
As we do not drink alcohol, we were especially disappointed at having to pay for bottled water at an all-inclusive resort. The water dispensers did not look hygienic, and people should be aware that there is additional charges for branded alcohol.
We were also disappointed that access to the infinity pool and upgraded area cost €55 for one day, which felt far too expensive and offered poor value for money.
Some staff were extremely rude, which made the experience less enjoyable. Overall, although we enjoyed our time on the island and would happily return to Zante, we would not return to this hotel as compared to other 4 star all inclusive, others have more to offer.
