- Greece Holidays
- Argassi
- Katerina Palace Hotel
This modern, luxurious hotel, enjoys a pristine setting in Argassi, surrounded by the delights of Zakynthos. Surrounded by an array of breath-taking sights, guests at this hotel will be able to experience the delights of the natural landscape. Lying just 200 metres away from the beach and a mere 3 km from Zakynthos city centre, this hotel ensures that guests have a memorable stay. The hotel enjoys a stunning architectural style, mirroring the culture of the area. The rooms provide a cocoon of luxury and elegance, in which to completely unwind amidst the serene ambience. Guests will appreciate the exemplary facilities that the resort has to offer. Guests can experience fine-dining in the restaurant.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
We stayed in a self catering room, number 13. It was shabby, tired and in places dirty. For example a yellow sticky patch by the fridge door. The ‘kitchen’ was two very old electric rings, evocative of a a 1940’s bedsit. We had two mismatched forks and hardly sufficient cooking utensils. There was no tea towel, sponges etc. into the bathroom, the shower head cradle was broken, so you had to constantly hold the head and tube. The tiled floor was tired and grubby. The single sink tap was loose, and they hadn’t even supplied a bar of soap.
Into the main room itself, the furniture is very old, very brown and pretty shabby. Again the floor is tired and grubby. Strangely every morning a quantity of dust appeared from under the door which swirled around the room. The main problem was the noise, which was constant from the next room’s air conditioning generator. As they had paid the 10 Euro per day charge; this rattled and hummed 24/7.
They did supply a safe, in the wardrobe, but we weren’t prepared to pay 50 Euros to use it!!
All in all the room was awful, sleep was impossible and this just exacerbated to a resort which was falsely billed as a beach resort, I could go in but I think that’s enough.
Really disappointed with Katerina Palace. We stayed self catering and had two of the studio rooms. These rooms were basic and VERY tired and dated. One of the rooms, number 27, had an awful smell from the moment we entered it and it remained for the 2 weeks we were there. Showers in both rooms weren't great, water pressure would constantly change whilst we showered. There were several broken things in both rooms that hadn't been replaced. Cutlery and crockery were just random items thrown together. We didn't attempt the use the hob as we weren't convinced it would work. We always like to book places that have air conditioning and this one did, but at an extra cost of 10 euros per room per day. We were very shocked at this cost - but it was made even more difficult by the fact that it could only be paid for in cash. The tourist tax was also required in cash, as was the payment (NOT deposit) for the safe in the room. After sorting all of the extras, a member of the reception team took us to our rooms. She informed us that towels were changed every 3rd day and beds/linen every 4th day. Towels were changed sporadically and our beds were only changed once whilst we were there. We arrived on a Monday and beds were changed the following Monday. I did raise it but the lady on reception wasn't bothered. No apology. This attitude from staff was pretty standard during our stay. You had to be at the pool before 8am to reserve any sunbeds - even though it said you shouldn't reserve beds and towels would be removed of you were. Towels were never removed and people reserved them daily. Also, there were very few sunbeds around the pools to accommodate even half the guests staying there. The pools were ok, not bad sizes but not the cleanest. We would definitely go back to Zante but we will not be returning to Katerina Palace. We wouldn't recommend it to anyone and are very shocked that TUI do!
Lovely stay at the katerina palace ,only downside was the sunbeds wars ,Our room was facing the top pool and 6am a few mornings people would be out with there towels and on the sunbeds ,theres notices everywhere not to put your towel on beds before 8 but they were there we found it funny to be honest,but the odd day we managed to get one , that was the only downside as hotel and studio apartments are lovely and clean the staff were brilliant couldn't fault anything plus the hotel is central to everything, Greek night was a great night we really enjoyed it and joined in ,we would definitely come back here ,thank you to all staff for making our holiday 🙂
We had a wonderful stay at Katerina Palace Hotel in Argassi. The entire hotel was exceptionally clean, from the rooms to the pool and all the shared areas. The atmosphere was peaceful and welcoming, making it easy to relax from the moment we arrived. The hospitality was outstanding, everyone was genuinely friendly, polite and always willing to help. We also really enjoyed the food, which was fresh, tasty and offered plenty of choice. We left extremely satisfied and would happily stay here again!
Firstly I read all the reviews before I went so was open minded before we got there positive was lovely renovated rooms 5/5 nice pool bar area relaxing vibe mostly but …...all of the negative reviews re sunbeds are totally true stupid people early doors getting sunbeds not policed at all even though clearly states for health and safety do not sit go round pools till 8am my son watched people from his balcony from 6 am onwards running out to get them.. there’s not enough sunbeds broken sunbeds (in the end broken ones were stacked up ) pool toilets were clean but in disrepair doors don’t even shut properly bottom pool old grout from tiles all in the pool my husband complained reception said cleaned everyday no chance never changed bottom pool is just left swept everyday by cleaners but not jet washed or anything dirt on floor still there etc ..breakfast selection rubbish for star rating of hotel worst ever had and no proper aircon in breakfast room so hot 🥵 yes you can sit outside but not much seating ..and want to be indoors but unbearable ..the manager owner is lovely lady so I don’t understand why she is not sorting out these issues quite simple to do ..we had 2 days out boat trip and st Nicholas beach for day we had a lovely holiday don’t get me wrong and hotel is in great position but wouldn’t recommend it if you are just going for chill time round pool unless you like getting up super early for top pool ..
