Castellum Suites

Where do I start with this place some good points and a lot of bad First impressions when you walk in very nice check in takes ages with QR code and filling forms when they have your passport info and booking info so allow time for this Then you experience the smallest lifts in the world up to the relivent floor your on lol The pool area is small and not enough loungers for the amount of rooms and people still get away with the leave towels all day go shopping and lunch and then use the places they put a towels down on. not hard for staff to monitor this or the lifeguard and remove towels after 30 min it’s that easy and it’s not like he’s got much else to do Food is very hit and miss the odd dish is good but don’t expect wow expect 3 star food with the odd well cooked dish breakfast is the same every day and after a few days you’ve had enough needs a bit of better bacon and cold meats as they are cheap rubbish and not to a so called 4 star level Now let’s get onto the drinks No real coffee for breakfast rubbish instant machine No fresh orange for breakfast just a juice like Robinson not real You can get better but you have to pay which I think for a 4 star is a bit of liberty Free drinks are ok but not as good as other places I’ve stayed in Rhodes The pool opens at half 9 and shuts at half 5 then after that there is no outside seating and all you get is a few tables near the bar which is stupid for a hotel this size and there is more room in reception than the bar area Most staff seem nice and polite few look miserable in the morning shifts all in all I don’t see how this place has a 4 star I went to pathos 4 star last year and it was unbelievable from start to finish This is a 3 star charging 4 star money but just not up to scratch in my opinion plus still got building work going on If it wasn’t for the fact of location and we could go out every day and walk to beaches this would have been a disaster

Location ok close to old town. In august 26 it was renovation at the hotel, some mess around. Staff was friendly. Small room, clean. Food was middle, sometimes warm dishes was cold. Every day pigeons walking around between tables in restaurant, was unappetizing. Drinks was ok. Pool maybe little small for this big hotel, and few sunbeds. All sunbeds was occupied every day. Totally the value of the staying was ok, 3 of 5 stars.

We arrived quite late on 21st July with a warm welcome by the ladies on reception, where we given our arm bands before booking in so we go for our Evening meal. After checking in my daughter and her family was in the larger family room which was really nice, for myself, husband and Son there was Mistake with the booking with the room which was sorted out by the next day. We had a lovely holiday at the hotel which we found clean, comfortable. Food was good and plenty on offer. The location of the hotel is good as its only a few minutes walk to the towns and harbour, there is also a bus route Close to the hotel if don't wish to hire a car. The pool was only used by my Daughter for a short swim a few times but she enjoyed it. We all said we would be happy to say at the hotel again. We found all the staff friendly and helpful right from the cleaners, waiters, bar staff, everyone who works in the dinning Room. We Really enjoyed our stay.