Elissa Lifestyle Resort

We had a lovely stay at this hotel and wanted to give a special mention to Kleio from Guest Relations. From the moment we spoke with her, she was incredibly kind, professional, and genuinely cared about making sure we had the best experience possible.

During our stay, there was an island-wide power outage, which was completely outside of the hotel’s control. Despite this, Kleio kept us informed, handled everything calmly and efficiently, and was always available to help with any questions or concerns. She went above and beyond to make us feel looked after, even kindly arranging spa access for us, which was such a thoughtful gesture.

Customer service like hers really makes a difference. She is a real credit to the hotel, and her warmth and dedication didn’t go unnoticed. Thank you, Kleio, for making our holiday even more enjoyable—we hope the hotel knows how lucky they are to have you!

Don't come here if you are expecting an animation team doing waterpolo or archery during the day, or if you are expecting things on at night. This beautiful hotel is for rest and relaxation. We arrived early morning for two weeks and were impressed with the room and contents of the minibar. Some nice sandwiches were provided. The app is crucial. However, it would still have been useful to have been told some things on arrival. e.g.

1. you can book as many a la carte restaurants as you want - rather than the usual 2 per week that many hotels offer
2. what happens with beach towels in terms of getting fresh ones
3. that sunbeds are available for everyone and not just the room they are outside - this caused a few arguments in the time we were there.
4. drinks service is only available to the main pool and no others - because they have 11 pools
5. room service is available free of charge 24 hours
6. knowing which wines you can order in the restaurants is important - given the wine lists are extensive, asking for for a specific type of wine was challenging.

The sun beds were really comfy and the pools and pool areas very clean. If you wanted music then the main pool is for you. The rest were all very chilled, especially as its a kid free hotel. The food in the buffet restaurant was so good - buffet restaurants can always be a bit samey. The a la carte's were just superb. The staff were unbelievably friendly. Best hotel we've been to for that. So many names to list and I won't do them all justice. Phillipos was the Food and Beverage manager. Along with Michalis his Deputy they were so incredibly attentive. We had a couple of small issues regarding service and it was fixed in an instant. They were amazing. Gregori's wine tasting event was brilliant - he was such an excellent host - so knowledgeable. Gerald in the Bar Siana was so funny, and again attentive. Hassan in the Fanes was brilliant too.

If you aren't keeping on your room for a late checkout - cost 160 euros, a courtesy room is available in the gym. I asked if you had to book a slot and was told no. For the guys this seemed fine. However, my wife had to share two showers with 9 other women - not ideal as we were getting ready to leave. So a rota might be better.

In previous hotels, a shuttle bus was on offer to take guests to Rhodes town for 8 euros per person return. This is not on offer here with a booked taxi costing 20 euros - depending on where in the town you wanted to go. Would we go back? In an instant. This was a lovely, quiet hotel filled with amazing people. The food was excellent. If they fix those few minor issues, it has the ability to be the best hotel on the island.

We stayed in a Junior Suite with a Sea View and Shared Pool as a family of four. Although there is no exclusivity over the shared pool, or indeed any of the pools at the hotel (meaning anyone can use any of the pools), this did not spoil our enjoyment, as there are about 11 swimming pools with plenty of comfortable sunbeds and bean bags - enough for everyone! We spent many sunsets on the gorgeous sandy beach. The hotel is elegant and modern in its design, with great touches. The staff are all incredibly kind, helpful and highly professional from the main desk, to the trips and tourism desk to the waiters, pool staff and cleaners. The buffet food in the main restaurant is fantastic and never failed to impress in quality, creativity and options. We tried breakfast, lunch and dinner in the main restaurant. We also dined at some of the other restaurants (as everyone says, you should make bookings at these restaurants using the hotel app as soon as you can) but don't worry if you don't get a booking as the food in the main restaurant is brilliant. The bar created a wonderful vibe in the evening, with a wide variety of cocktails, mocktails, drinks, great music (always a DJ and even musicians on some nights) adding to the ambience. The common thread throughout the hotel is the attention to the detail from the rooms, to the restaurant, bar, pool - everything is looked after so well.