- Greece Holidays
- Ixia
- Akti Imperial Deluxe Resort and Spa Dolce by Wyndham
Akti Imperial Deluxe Resort & Spa is perfectly located for both business and leisure guests in Rhodes. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at Akti Imperial Deluxe Resort & Spa. Some of the well-appointed guestrooms feature closet, complimentary tea, towels, slippers, complimentary instant coffee. Take a break from a long day and make use of the canoe, dart board, wind surfing, fitness center, sauna. Friendly staff, great facilities, and close proximity to all that Rhodes has to offer are three great reasons you should stay at Akti Imperial Deluxe Resort & Spa.
Relax at the full-service spa, where you can enjoy massages, body treatments and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts and a water slide. Additional amenities at this property include complimentary wireless Internet access, concierge services and an arcade/games room.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Not normally one for writing a review, but having arrived home from Akti Imperial hotel and still not fully recovered, I feel compelled to feedback on the unsatisfactory experience had over the advertised hotel rating. We are a couple in our mid 70’s travelling in a party of 4 and arrived to a mix up with our room allocation which took 3days to resolve with little explanation from the reception staff. Living out the suitcase was a bit of a nuisance and put a damper on the start of our break. The reason as to why the room was not available became clearer with discussions around the pool area of a sickness and diarrhoea bug, (Gastroenteritis) which was rife in the hotel and eventually struck our party down for many days after a meal in the Greek Restaurant. The frustration thing is that this had been known about across the island for some time and our tour operator continued to put travellers at risk. Insufficient infection control procedures were evident throughout the hotel with what little was deployed was severely inadequate. Towards the end of our stay, new arrivals had been suspended. Not nearly enough done by tour operator and hotel early enough. The hotel is nowhere near the rating advertised. The lack of furnishings, presentation of food and the general eating experience was woeful. The noise levels and table space in the restaurant was not great. Public restrooms were less than private. Poolside furniture was not 5 star, uncomfortable and many with broken beds. Ab bad experience all round. This hotel needs closed for infection control to be implemented and both Tour operator and hotel must be fully aware of this. Then they can review the standards to be presented as advertised
We arrived at the Akti Imperial on the 19th Sept and first impressions were what a lovely Hotel however 36 hours later our party of 4 came down with the virus that was going around the Hotel .. I myself and my husband have never been so violently sick ever ..my sister couldn’t get out of bed and her husband had the D side of the bug that nobody informed us about when we checked in .. the TUI Rep never informed us when we had I had to go down to cancel a trip we had booked because she hadn’t sent the correct amount of tickets .. Reception didn’t inform us when I asked that nobody came to our rooms and could they leave bottled water outside our room as we informed that both our rooms occupants were ill .. we waited from 9 in the morning until 3 in the afternoon before we got some .. We spent 36 hours in our rooms until we felt we needed to try and get some bread to eat and went and sat in the dining area outside .. we noticed that there had been freestanding hand sanitisers stations put outside the lifts on the reception floor area but not on each level and that boxes holding black gloves were placed in random places on all food stations .. it was then we realised that there was obviously a problem .. we still hadn’t been informed about this until I opened my TUI app on the Thursday and realised that was why so many there had do not disturb on there doors like ourselves .. it took us a week to feel human again
The place needs a deep clean and more sanitiser stations to help get rid of the virus .. when we felt able to go down and get some fresh air we tried at least 10 sunbeds before we found some we could use.. parts of the Hotel need some TLC .. I feel the Hotel doesn’t warrant 5* as we’ve stayed in nicer 4* Hotels We stayed in room 521 and couldn’t even have the patio doors open when we were ill because the moment you open it the wind comes howling through the entrance door that loud that you can’t hear yourself think
The saving Grace of our week however we’re the Seaview and the sunsets they were amazing
We arrived on 28/9 and had heard just before arriving a bout the sickness bug. On arrival I asked at the reception how it was and they said’ a little better’. Fast forwards 48 and myself and one of my daughters were hit with what can only be described as the worst D&V I have even experienced . So violent, burning from the inside out, temperature, sweats & shakes. This went on for 3 days where I was literally stuck in bed with faeces just running out of me- graphic but people need to be aware! We waited 4 hours for anyone to drop anything clean outside the room for us.
As someone who works in the industry I simply cannot understand why guests are still allowed to stay here when clearly the hotel needs to be closed, deep cleaned and then opened. Especially as they are so aware of the situation at hand.
The hotel is not anywhere near 5* , no storage or drawers, nowhere at all to keep anything other than your cases. We travel a lot accross the board and have stayed in much better 3* bases than this.
I love Greece and have been many times but this is my first and last visit to Rhodes as I will never be able to enjoy.
Everyone we spoke to- literally everyone has either been sick, were sick or had party members that were sick.
This is not acceptable and will be reporting to the tour operators .
We visited the Akti a few years ago with Jane Macdonald and decided to return has we really liked the hotel and resort. We were given efficient service at the reception area and was escorted to our room promptly. The room was compact very clean and the safe was free of charge and the fridge spacious. The food was very good and varied, something for everyone and the dining room well set out with lots of room between tables. We expecially liked the late meal time and sometimes dined at midnight when we returned late. There is a very nice outdoor terrace situated past the bar, which serves labelled spirits on the all inclusive deal. Snacks are available throughout the day near the pool. It's situated well within reach of shops and bars and its about a 45 min walk to Rhodes Town which could be highly recommended.
We had done research before booking and going to the Akti Imperial and even still we weren't prepared for how amazing it is! The staff were incredible, always happy to answer any questions you have or just have a chat, they treated everyone the same - like royalty. Absolutely nothing was too much trouble for the staff. The food selection was incredible with something for everyone and everything was fresh and flavoursome. The entertainment was brilliant, all the entertainment staff were friendly and full of character. There was something for everyone from dancing, singing, comedy and pool related things like water polo, water aerobics and water zumba as well as family friendly entertainment in the evenings The waiting staff were attentive and friendly and always polite. The hotel had plenty of hand sanitizer stations for everyone to use throughout the resort Would absolutely stay here again Unfortunately didn't take many pictures as we were too busy enjoying ourselves
