Sentido Pelagos Suites Hotel

We have just returned from a 7-day stay and overall had a really lovely time. There are a couple of things that the hotel do really well: check-in was a really lovely experience - welcoming us with a drink and taking us on a resort tour enroute to our room; House-keeping was reliable, efficient and always done in the morning so very convenient from our perspective; Service in all of the bar areas was friendly and quick; The resort and a well-maintained - lots of staff around all the time ensuring gardens are well-kept and maintenance is looked after; Check-out was made really easy- we had a later flight but we checked out and were still able to use all of the facilities and then book a slot at the spa to shower and change ready to travel; The external band (a singer and guitarist both called Kris) that came in to play on Sunday were excellent - our best night! There is also room for improvement on a couple of things: Food - we didn’t have great food anywhere in the hotel - the buffet and both à la carte restaurants were a bit lacking for us; Entertainment - You might be okay if you have very young children and then left after that. But even for the youngsters it is very repetitive. The team are very lovely but we didn’t love what was offered for the adults. (Apart from the external band as mentioned above). Most tables that were occupied in the evening had people playing cards or other games.

I think the hotel took a really proactive approach to people reserving sunbeds early in the morning - I saw towels being removed twice in our weeklong stay. We still didn’t manage to get beds around the main pool but the adult pool was no drama. Honestly, if you are that bothered about laying on the same sun lounger for your entire holiday - book a villa!

We have just returned from a 10 night stay at the pelagos hotel.

When we arrived the hotel had upgraded our room type due to our stay being a special occasion which we thought was a lovely touch. We were in a junior suite in block 7 right near the restaurant. If you have booked a junior suite be sure to take some earplugs if you are a light sleeper as there is a farm out the back of the hotel which have cockerels which are very loud from around 5am. Couldn’t fault the rooms they were spacious and clean, perfect for the two of us and we had a beautiful balcony. The hotel grounds are really picturesque and kept lovely.

The food is a little bit hit and miss which is what I believe lets this hotel down. Some days there was loads of choice and others I really struggled and I’m not a fussy eater. A few mornings my breakfast was cold from the buffet however in our stay we were upgraded to be able to use the Mediterranean restaurant for an À la carte breakfast which was really nice and a good alternative. The Mediterranean also opened during the day as a snack bar which was okay. We ate one night at the Italian which was beautiful with a beautiful setting however unfortunately my fiancé became quite unwell afterwards with symptoms of food poisoning which lasted a few days. This very well could have been a bug however it was coincidental that it was after his seafood pasta so i would recommend staying away from the seafood. We also heard there was a few more people suffering with food poisoning symptoms during in our stay. My meal was great and I didn’t have any symptoms afterwards. We ate at the little taverna one night next to the hotel and wow! Would definitely recommend.

The staff are honestly absolutely fantastic at this hotel, the entertainment team are just so so lovely a special shout out to Florence and Mytro (sorry if that’s spelt wrong) who were amazing! The daily activities are great and on the nights we stayed in the entertainment was good. Also the male who works at the adults only bar on an evening - he is fantastic!! We had spa treatments from Ifigena and Moria and they were also really great and would highly recommend.

No sunbed wars whilst we were at the hotel which was lovely. The main pool fills up faster than the others but we could wonder down at 9am and still easily get two beds - if you’re wanting specific beds then maybe go down earlier than that but there’s a no reservation policy in place before 9am. If you’re a late riser you could always get a sunbed at any time of the day especially round the adults pool which was still this empty at 10am (photo attached) so really no rush at all depending on where you want to sit. There was also no issues getting a bed at the beach at any time of day whilst we were there, beach is nice with a little bar but rocky so put us off going in the sea.

We did venture out quite a lot into Kos town and would say the walk is about 35 minutes from the hotel to the harbour but there are bars and restaurants most the way in. We used the scooters which were fantastic and super cheap and could get you to the harbour in 10 mins - they were a life saver for us due to the lack of taxi’s on the island. We went to Mylos beach bar for a day and would highly recommend that.

Overall a good stay!

Excellent hotel close to Kos town, about 30mins from the airport. Large, attractive, clean and cool main reception area. Buggy transfer to your room. We arrived at 11pm and were offered drinks and to relax after our journey. Big mention for Vasilis, the bar manager in the reception 'twist' bar. What a lovely, genuine man. Facilities excellent, water features everywhere give a lovely sound and look stunning. Huge main pool didn't have quite enough sunbeds but we hired a cabana instead. Adults only pool area was lovely and calm with its own bar and snack restaurant. Food in the main restaurant was good plentiful, fresh, large range and several fresh cook stations. Service excellent at all times. Beautiful setting too - the rooms look like they are floating above the water. 2 x a la carté restaurants are included in weekly all inclusive package cacio e pepe and mediteraneo. The sunset from Cacio was amazing and food in both really good. You do have to cross a road to get to the private beach but not that much hassle. Small kiosk serving drinks there too. Main pool bar busy but never a huge wait. Could do with a few extra cocktails on the list but otherwise premium spirits used and drinks all freshly prepared. Plenty to do if you want and easy to avoid doing anything too. We had upgraded to a suite which was fabulous but.... rooms in the 700 block are next to a house that has a cockrel so you might need earplugs. Checkout is 11am but there are showers and changing facilities near the adults pool if you're travelling later. We'd definitely come back.