Mitsis Blue Domes Resort and Spa

We have just returned from the most incredible 7-day stay at Mitsis Blue Domes, and once again, Mitsis has reminded us exactly why we keep coming back year after year.

Our story with Mitsis started back in 2015, and since then it has become so much more than simply choosing a hotel for our holidays. We stayed at Blue Domes in 2015 and 2021, and we are also regular guests at Mitsis Alila, which is equally amazing and somewhere we highly recommend. In recent years, we have found ourselves returning to Mitsis several times throughout the year because, quite simply, no one does hospitality quite like Mitsis.

What makes Blue Domes so special is, without question, the people.

The hotel is wonderfully led by Sebastian, together with his right-hand man Evangelos, who make sure everything runs seamlessly. You can see their leadership reflected throughout the entire team and in the way the hotel embodies the Mitsis philosophy.

Mitsis says “Create your own story”, and its core values of Empathy, Adaptability and Surprise are about genuine Greek family hospitality, understanding each guest’s individual needs and going beyond expectations through exceptional service and attention to the smallest details.

At Blue Domes, these aren’t simply words — you actually experience them.

And then there is the incredible team: Angelos, Dimitry, Klevisa, Christos, Nikos, and so many others whose names we unfortunately cannot list individually. You are all absolute stars. ⭐️

Nothing is ever too much trouble for this A-Team. What really makes the experience exceptional is how quickly they get to know you. Within just a few days, they remember what you like, what you drink and all those little preferences that make a holiday personal. Before you even need to ask, it appears!

That level of attention to detail is what turns excellent service into something truly special.

Our room was lovely, and this time we chose a swim-up room, which was absolutely perfect for us. Our little one is now 5 and very eager to learn how to swim “professionally”! 😂🏊‍♂️ The swim-up room made the holiday so much fun and is something we would definitely recommend to families travelling with children.

We were also incredibly lucky during this stay to meet Mrs Mitsis. She was such a lovely, warm lady to speak with, and it was genuinely special to meet a member of the family behind such a successful family-run Greek hospitality business.

Perhaps that family element is exactly what keeps bringing us back.

After more than a decade of staying with Mitsis, we can genuinely see that the values of the Mitsis family are carried through the hotels and, most importantly, through the people who work there. There is warmth, care and a genuine desire to make every guest feel special.

You don’t simply feel like another room number.

You feel remembered. You feel looked after. You feel welcomed back.

And that is why, after all these years and so many Mitsis holidays, we continue to return.

To Sebastian, Evangelos, Angelos, Dimitry, Klevisa, Christos, Nikos and the entire Blue Domes team — a huge THANK YOU from all of us. 🙏🏽❤️

Please never change. You are all amazing, and you should be incredibly proud of the experience you create for your guests.

Our next stay is already being planned for May, and we genuinely cannot wait to see everyone again.

Until next time, Blue Domes… ❤️🇬🇷

Another beautiful chapter in our Mitsis story — and definitely not the last.

I was left very disappointed with Blue Domes. The promotional photos simply do not reflect the reality of what you actually get.

The rooms are tired, poorly finished and, in my opinion, would struggle to justify a 4-star resort rating, let alone the 5-star experience being advertised. The furnishings felt cheap and dated, almost as if they had been sourced from an IKEA clearance section.

Our original room was so poor that we requested to move. It took 48 hours for this to happen and, while the second room was larger, it wasn't any better maintained. The shower barely produced more than a dribble of water, and the attachment holding the shower head to the rail broke on first use. Despite housekeeping attending daily, this was ignored for the remaining five days of our stay. I would not be surprised if it is still broken now.

One thing that became very noticeable during our stay was how much effort seemed to be put into arrival day. When we arrived on Thursday, the restaurant was well stocked and the ice cream parlour had over 10 flavours available. As the week progressed, standards steadily declined. By Wednesday, the ice cream parlour was down to just two flavours. Interestingly, on the Thursday we departed, everything was suddenly fully stocked again and back to looking as it had on arrival day.

The main restaurant served largely the same food every day. Even on the advertised "Italian" evening, the only noticeable difference was an additional pasta dish, with the rest of the offering remaining virtually unchanged. The fruit was often served warm, and there were frequently flies around the dining area. There is also a fresh fruit and juice bar available until lunchtime, with prepared fruit pots in the fridges. Unfortunately, the juice dispensers often looked dirty, and the juice itself appeared stagnant and unappetising.

Another major issue was the sheer number of guests. The resort appears to pack families in to capacity, resulting in a daily battle to find a sunbed around any of the pools. Unless you were out extremely early, finding somewhere to sit was difficult and frustrating. To make matters worse, most days by lunchtime there were no clean pool towels available, and the towel stations were often left unattended with nobody available to help.

The resort's condition was summed up perfectly on our final day when I saw a member of staff attempting to repair a broken sunbed using glue, a hammer and nails. While I appreciate staff trying to make repairs, it highlighted the overall state of the resort and reinforced the feeling that this was nowhere near the standard expected of a 5-star hotel.

Restaurant reservations were also impossible to secure once on site. Fortunately, we had booked ours in advance. Even then, our experience at the South American restaurant was poor, with the wrong drinks and dishes brought to our table four times within 30 minutes, despite there being only a handful of occupied tables.

The water park on the hill was another concern. While the slides themselves are good, there appeared to be little or no supervision. During our visit there were no lifeguards or staff actively monitoring slide usage, and we witnessed adults and children climbing back up the slides, creating multiple near misses. Given the potential for serious injury, this felt highly unsafe and something that should be addressed urgently.

The kids' club was equally disappointing. The area itself was clean and the staff were friendly, but there seemed to be very little interaction or engagement with the children. I stayed with my child during one session and ended up organising games involving several children myself, while the staff largely stood and watched. That is not what I would expect from a resort promoting itself as a premium family destination.

The final disappointment came on departure day. We booked a shower room for 30 minutes before leaving and were given a room key, only to discover the room was a 10-minute walk away. After getting a lift on a buggy, we arrived to find flooded floors, piles of dirty towels, used cups and overflowing bins. It was completely unacceptable and a fittingly poor end to an already disappointing stay.

On a positive note, the resort was generally clean and the pools themselves appeared well maintained. The staff were also generally pleasant. Unfortunately, those are the only positives I can genuinely highlight.

Overall, Blue Domes fell well below expectations. The marketing promises far more than the resort delivers. For the price paid, I expected a much higher standard of accommodation, food quality, service, maintenance and guest experience.

A huge disappointment and, unfortunately, not somewhere I would return to or recommend.