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- Vasia Resort and Spa
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Vasia Resort and Spa
Greece, Europe
Sissi
Located in the quiet and picturesque village of Sissi in Crete, this family-friendly hotel offers guests an ideal environment for relaxing and enjoying the Cretan way of life. The hotel is the perfect base from which to explore the neighbouring towns of Agios Nikolaos, Malia and Hersonissos, or the monastery of St. George Selinari. The hotel offers a range of stylish rooms and suites overlooking the sea and Zeus Island, the majestic mountains, or the inviting pool and gardens. Guests can lounge by one of seven outdoor freshwater pools, rejuvenate at the spa, and enjoy the hotel's entertainment programme, while children will delight in the kid's club, playground and kid's spa. The hotel also has four restaurants serving international and local cuisines, as well as six bars and clubs to choose from. This hotel truly offers something for everyone, making it ideal for family holidays.
Hotel Information
Relax at the full-service spa, where you can enjoy massages, body treatments and facials. You're sure to appreciate the recreational amenities, including a nightclub, a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, babysitting (surcharge) and an arcade/games room.
Facilities
- Spa treatments
- Steam bath
- Sauna
- TV lounge
- Children playground
- Sun loungers
- Children’s swimming area
- Poolside snack bar
- Luggage room
- Garden
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good3,223 reviews
Excellent
49%
Very Good
32%
Average
13%
Poor
4%
Terrible
2%
Location
Cleanliness
Service
Value
Vasia gym
We had the best experience at the Vasia gym!The girls at the reception were very kind and helpful.The gym instructor,Dimitris,was very experienced and fun to train with!The gym equipment was awesome!The premises of the gym and spa were very clean and well taken care of!II trained there with my husband and daughter and we absolutely loved it!
Review by Νατασα Κ Athens, Greece
Don’t let the early post-renovation reviews put you off – we had an amazing family holiday!
We booked this hotel while it was still being renovated, so all we had to go on were the CGI images. After reading some of the negative reviews that were posted shortly after the hotel reopened, we have to admit we were feeling a little nervous.
Before travelling, we emailed the hotel to share our concerns. They replied almost immediately, reassuring us that everything would be completed before our arrival, and that personal response really put our minds at ease.
I’m so glad we trusted them because from the moment we arrived until the day we left, we had an absolutely fantastic holiday. This is a genuine 5-star hotel, and we couldn’t have asked for more.
Our family room was incredible. It was spread over two floors, giving us all plenty of space. Upstairs, our two teenage daughters had a huge bedroom with their own bathroom, TV and balcony. Downstairs, my husband and I had a massive, comfortable bed, with an extra bed for our 6-year-old son, our own bathroom, patio and private pool – which was definitely one of the highlights of the holiday! The room also included a Nespresso machine, TV, robes and slippers, and a mini fridge that was refilled daily with bottled water. The air conditioning worked brilliantly, which was such a welcome relief after long days in the sun.
The food and drinks were exceptional. Breakfast offered a huge variety, but the freshly baked pistachio-filled croissants deserve a special mention – they were absolutely delicious! The pool bar served fantastic lunches with plenty of choice, including gyros, burgers, souvlaki, salads and nachos, all freshly prepared and really good quality.
The drinks selection was equally impressive. There was everything from cocktails to smoothies, milkshakes and soft drinks. My personal favourites were the strawberry daiquiris – they were perfect!
The pools were lovely and ideal for families. They weren’t too deep, so our son happily spent hours playing in the water. The sunbeds were some of the most comfortable we’ve used, and pool towels were provided and could be exchanged throughout the day whenever needed.
There are three à la carte restaurants, and every one of them was excellent. The Italian was fantastic, the open-fire grill restaurant was superb, and the Cretan restaurant was simply beautiful. It’s located right on the seafront, so you can enjoy incredible sunset views while eating delicious food. The seafood there was outstanding. Next door is the seafront bar, which became one of our favourite places to relax with a drink while watching the sun go down.
We also visited the restaurant at the sister hotel up the road on our final evening, and it was the perfect way to end our holiday. It felt really special.
The staff deserve enormous credit. Every single member of the team worked incredibly hard and always had a smile on their face. A special thank you to Julian, who became our new friend during the holiday, and to everyone working at the pool bar. They work so hard.
The location is another huge plus. It’s just a short walk into a beautiful little fishing village with lovely shops, bars and restaurants. We loved wandering there in the evenings, watching the sunset before seeing the fishing boats bobbing on the sea. It was really peaceful.
The only very slight downside is that the hotel doesn’t have its own sandy beach. However, they provide a shuttle bus to a beach around 20 minutes away, and if you prefer, you can swim in the sea by the harbour in the village.
We honestly had the best family holiday, and we’ll definitely be returning. If you’re hesitating because of some of the early reviews after the reopening, don’t be. Our experience was fab, and we wouldn’t hesitate to recommend this hotel to anyone looking for a relaxing family holiday.
Exceptional Service Beyond Anything We’ve Ever Experienced
Although we are still staying at Vasia Resort & Spa, we already felt that the incredible staff deserved these kind words.
We have stayed at many hotels over the years, but we have never experienced service like this before. Every single member of the team genuinely goes above and beyond to make sure guests have the best possible holiday. You don't just feel like another guest – you feel genuinely welcomed, appreciated and cared for.
A very special thank you to Sherilyn at the pool bar. She is one of the kindest people we have ever met. Always smiling, attentive and full of positive energy, she makes every visit to the bar a pleasure.
Another huge thank you to John at the seaside restaurant. He is incredibly funny, warm and friendly, and he made us smile every single time we saw him. His personality and hospitality made every meal even more enjoyable.
We would also like to mention Richi, who takes care of the pool towels. He puts so much effort into his work and is always helpful, cheerful and welcoming. It's clear that he genuinely cares about every guest's experience.
At the Italian restaurant, Julian impressed us with his professionalism. He is attentive, knowledgeable and delivers outstanding service with genuine kindness.
And finally, thank you to Christina, the yoga instructor, who is such a lovely person. Her classes are relaxing, welcoming and filled with positive energy.
The people are what make Vasia Resort & Spa truly special. Every member of staff works incredibly hard, and together they create an atmosphere that is warm, personal and unforgettable.
To the entire team: thank you for everything you do. You have set a new standard for what exceptional hospitality looks like, and we are already certain that this has been one of the best hotel experiences we have ever had. We are looking forward to enjoying the rest of our stay, and we sincerely hope to return one day.
Review by Tina Margrethe j Odense, Denmark
Vasia
We have just stayed in this hotel while we were there we had a great time. I couldn't fault it the rooms the staff are always going the extra mile for you very fast friendly service. Overall we had a lovely time
Wonderful stay.
We stayed at Vasia Spa & Resort for two weeks and had a wonderful stay. The hotel is beautiful, clean and very well maintained, and the staff are incredibly friendly and service-minded. We had a very comfortable bed and a large, lovely terrace, we were truly very happy with our stay. There are several members of the staff whom I will remember in particular:
Tila – thank you for always doing such a fantastic job taking care of our room. You are so kind, friendly and always provided us with wonderful service. I will remember you 😊
Rich – always so friendly and warm-hearted whenever we came to collect our pool towels. It was always a pleasure to see you.
The restaurant staff– we had breakfast included, and every morning we were greeted with such wonderful energy and enthusiasm from Maria, Maria II, Eva and all the others. They almost knew what we wanted before we even asked. 😄 That is truly excellent service.
Even though the resort is quite large, it always felt well looked after. The staff were constantly around the property, making sure everything was running smoothly and keeping the area clean and pleasant. It really made a difference to the overall experience. Thank you for everything and for such a lovely stay ❤️
The only negative point, and I want to be completely honest here, is the system for reserving sun loungers. The 20-minute rule, which states that towels should not be left on sun loungers for longer than 20 minutes, unfortunately does not seem to be enforced. There were plenty of sun loungers available, yet some were still being reserved with towels for long periods of time, sometimes until late in the afternoon. I honestly find this both disappointing and disrespectful towards other guests. Hopefully, the hotel can review this and make sure that the 20-minute rule is actually enforced in the future.
Apart from this, we had a fantastic experience and would happily come back!
Review by Aneyr_1 Stockholm, Sweden
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