Euphoria Resort

First of all read the tips for this hotel it really helps, email a week or 2 before you fly for your log in credentials and book in before you get here as it saves sitting and doing it after your flight, The staff here couldn’t do enough for us on arrival, you get a cold drink to relax but we were not keen on that(that was our preference though) we are a party of 5 with 2 grandparents a 4 year old and 2 early 20s, the staff moved us to have 2 rooms close together with was a great start, As soon as you download the app then you need to book the signature restaurants of which you are allowed 3 per weeks stay, The times are a little awkward to get what you want but we did ok, the first was the pan Asian at 7.30pm this was not for me personally but everyone else loved it including the 4 year old, then a few days later was the Greek restaurant at 6.30 pm which is a set menu on a meze so the starters all came together and you pick and choose what you fancy, the mains the same and the deserts, this is a must as the food is really good, we have 2 days left and will be going to the Italian on the last night at 7pm, The pool is great it’s huge there is a small paddling bit for the little ones and a deeper one behind, The sun beds are plentiful but we liked the ones between the 2 pools so had to get there a little earlier to secure these, anyone putting towels early and leaving them to go eat beware the hotel rightfully remove these to be fair to everyone, there are hydration stations everywhere that also have fizzy pop and a lager tap, The lager is Keo which is ok. The entertainment is there if you want it but our grandson just wanted to play in the pool all day, there are waterslides over the road but he was still too small for the big ones, although he loved playing on the small ones and also had an hour in the kids club which he also loved, we hired a car one day from the hotel which was 103 euros with a booster seat, we only went to chania old town and had a good walk round with some lunch half way, I honestly don’t get all the negative comments about this hotel, yes it’s a little pricey but you can get food all day and drinks all day there’s something for everyone, the main restaurant is plentiful and varied and you can’t fail to find something you like, on a Tuesday they do a street food theme by the beach which is brilliant a real party vibe for adults and kids, they had a magician and a dj with loads of different foods, Iv probably missed loads of stuff out but honestly we would return here again a really good holiday in a great setting, There are no bars near and only a couple of restaurants but why leave the hotel

We have just returned from a week at this lovely hotel and we really didn’t want to leave. We travelled with our 5 year old daughter who also loved it. We had booked a family suite with 2 bathrooms and a lovely big balcony. It’s advertised as restricted sea view but that’s only from the bedroom patio doors, it’s a clear view from the lounge. Mini bar stocked with a mix of alcoholic beer/spritz and soft drinks. There’s a coffee machine and the pods are topped up daily. The shower gels/shampoo etc smell really nice. Our room was very quiet with only the noise of the waves being heard at night. Great air con. Comfy beds. We found the food to be amazing. As we had booked a signature room, we had the use of Kouzina restaurant for breakfast which is so worth it. No queues. Not busy and the food is better in my opinion. Fruit, yoghurt, overnight oats, chia pots, smoothies, pastries, chef made omelettes and eggs a dozen ways. From what I could see the sausage and bacon didn’t look like your typical British meats but we don’t eat them anyway. We ate at Kouzina Greek restaurant on the first evening. On the beach. Meze meal which is lovely - lots of cheese! Wine good. Next night Psari fish restaurant which you can only book if you have a signature room. Lovely wine list. Amazing figs and cheese, salads, the biggest salmon steak I’ve ever had. Lovely desserts. This is at the side of Kouzina facing the beach. Next night was Chefs grill upstairs. Lovely steak. Good wine list. Giant desserts. Amazing. Il Piato the night after, again good wine list and an expansive selection of food. Kids options in all restaurants were pasta and sauce, nuggets and chips with chefs grill offering burgers and our child had carbonara in the Italian. Food for kids is great. Loads of options at breakfast. Pizza/chips/souvlaki or buffet in the restaurant. Hot and cold options with pasta, salads, meats etc. Kids club is great. Our little one loved it and made a few friends. The water park is fab. Kids entertainment is ok. Mini disco outside, magician after dinner then disco. There are evening shows which can be very good. The street food evening is really good. Outdoor bar and food. Magician as the sun goes down then turns into disco for everyone - we really enjoyed this. Glad she had light up crocs on as this made her easier to spot. Checked in online first using the app - no messing around a check in. No availability for the speciality restaurants on the app but the hotel staff got us in all of them at the time we wanted each day. We only ate in the buffet one evening. This was ok, I prefer to sit and be served and find it more relaxing. The wine is better in the à la carte restaurants too. Take the bus to Chania for the the markets and sights. The bus stop is outside the church across from the onsite shop. The hotel is immaculately clean. Loads of sunbeds even in the middle of August (leave it too late and you might not get one around the shallower end) Staff do entertain kids with pool disco and sports etc but there is a quiet end if you don’t want to listen to noise. The hotel has got a really chilled vibe. The singers and musicians that play in the lobby are nice to listen to whilst having a nice cocktail and relaxing. Il Piato. We booked this at 18:30pm. Due to the location of the restaurant we sat in the blazing sun until around 19:30 when it started to go down. For this reason I wouldn’t book until after 19:30 as it was uncomfortably hot.

Positives: A new hotel, beautiful gardens and pools. Rooms are beautiful, we had Signature rooms. Negatives: a lot of advertising is false. No seafood restaurant when we were there. Difficulty in booking the nice restaurants when you arrive. We had 3 Signature rooms, they promised our family rooms will be close together. It did not happen. The gym is very small. Entertainment at night nothing to talk about. The food was a big let down for us.