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- Aelius Hotel and Spa
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Aelius Hotel and Spa
Greece, Europe
Gouves
Aelius Hotel & Spa
We are ideally located in the tranquil resort of Kato Gouves, 600m away from a sandy beach and very close in walking distance from shops, restaurants and bars.
CretAquarium, the International Exhibition Center of Crete and the picturesque village of Gouves are accessible within walking distance or a short drive. The Cretan Golf Club and two of the largest water parks are only a short drive away from our properties. Heraklion city, appox. 17 km. Our Hotels are easily accessed from Heraklion Intern. airport (14 km) and Heraklion port (17 km). Additionally taxi, car rental service is offered and the local bus station is only 150 m away from the hotel.
Aelius Hotel & Spa is a complex of 200 Rooms & Suites offering high quality accommodation with up to date technology and comfort. It features various room categories that can meet the needs of different age groups and are able to offer a unique holiday experience. Aelius Hotel combines high culinary quality with excellent service in a relaxing and cozy environment. Our commitment in the attention to detail is a basic ingredient in providing delicious dishes from Greek and International cuisine accompanied by a bottle of wine from our local and regional selection.
Sensus experience by Lavris Hotel Group provides an exclusive holiday experience in a private sanctuary where guests can enjoy, relax and gently let themselves be carried away in the immensity and beauty of the unique architecture and the aesthetics of the areas. Sensus Experience has 30 rooms & suites with special architectural touches and smart, ECO friendly technology that combines the sense of pure Cretan hospitality, while ensuring to serve the increased needs of the modern traveler. Sensus Experience guests, on exclusively basis, get access to a Sensus Snack Bar, a Sensus Ambassador who will assist them with their every need, and a swim-up pool. The rest of the facilities are commonly used and shared with the Aelius Hotel & Spa.
Hotel Information
Relax at the full-service spa, where you can enjoy massages, body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna and a fitness centre. Additional amenities at this hotel include complimentary wireless Internet access, concierge services and gift shops/newsstands. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Facilities
- Darts
- Billiards*
- Spa treatments*
- Massage*
- Sauna*
- TV lounge
- Entertainment programme for children
- Children playground
- Sun loungers
- Children’s swimming area
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent1,567 reviews
Excellent
61%
Very Good
25%
Average
7%
Poor
4%
Terrible
2%
Location
Cleanliness
Service
Value
Duped.
Myself and my son arrived on the 10th August for a 2 week stay. Upon arrival (at 11pm local time) , I was advised that our room was not ready but that for the next two days we would be getting upgraded to a “superior” room. Highly inconvenient considering I have a small child and did not want to have to move and repack. The room itself was average… I will emphasise that none of the rooms look like the pictures that are advertised … I can say this with confidence as we moved 3 times during our stay. I did, however, find the cleanliness acceptable in all of the rooms.
The location was fine, close to the beach and the shuttle from the hotel was helpful… although the staff WILL NOT be flexible and the shuttle only holds about 8 people. It is also close to Heraklion etc soo plenty of shops/restaurants. There is also a little strip about a ten minute walk to the left of the hotel.
The main pool and bar facilities were ok, however, it was very difficult to get a sunbed. The guests seemed to be mainly couples who DID NOT like children having fun on their holidays.
The staff were awful, really abrupt and rude. They communicated nothing about your stay and one of them shouted at another holiday goer when they were reporting an issue with their room. Highly unprofessional and also upset my child. They also spoke to me like I was stupid on several occasions.
The food in the main buffet was alright, same items on offer most of the time, we were half board and didn’t we know it! Pointed out loudly by every staff member who bothered to come near us and do their job … as if it was shameful. They also preferred children to sit in the outside section of the restaurant … together with other families … and the cats.
A holiday that I was extremely excited for was a dupe in my opinion that I could literally go on and on about. It offers next to nothing of what is advertised, the staff are horrible and I would not recommend it to anyone. Unfortunately, it’s a very poor representation of Greece.
Spa deal
Lovely scrub, massage and facial. Spa has lovely atmosphere and staff all lovely- Katya was lovely and great massage. Natural products. Would recommend.
Best massage, amazing staff
Spa treatments are amazing, recommended a candle full body massage that was done by Emma and it was really what I needed! Hotel overall is okay, a few issues with the room, a little small even with upgrade, bathroom is wet room style with hair dryer right next to shower head to need to wait for it to be dry to calm anxieties lol. We’ve only ended up using 1 out of the 3 restaurants every night but the food is nice, aseana restaurant is booking only and not included in all inclusive. Real standout is the staff, quick service, always friendly and can’t do enough for you. Majority of them speak so many languages I can’t wrap my head around it!
Family holiday
Had a fabulous time at this hotel family of 5 spotless clean and loads of linen towel changes food was quite good for all inclusive breakfast and lunch I felt were better than dinner stayed in a swim up room and a deluxe triple both fab and had a complimentary late check out with was much appreciated The cocktails in all inclusive could be improved like a lot of ready made not great And maybe a bit more regular shuttle to beach We would return if staying on Crete again Guest relations were excellent and helpful when we hired a car
Review by Lorraine G Dublin, Ireland
Aelius hotel
We booked this hotel with my boyfriend to celebrate our first anniversary together. Overall, the hotel is very beautiful, well-maintained and clean. The swimming pools are spacious and well looked after, and we also really enjoyed having entertainment available at the hotel.The staff were generally friendly and helpful. However, communication was sometimes a little difficult because they did not always understand us clearly, which could occasionally be frustrating.One thing we found disappointing was the sleeping arrangement in our room. We had booked a room with a double bed, but instead we were given two separate single beds. It wasn’t a major problem, but as a couple celebrating our anniversary, we would have preferred to sleep together.
Unfortunately, during the last two days of our stay, we also had an issue with cockroaches in the room, which was quite unpleasant The food was good, with a wide variety of choices, so there was something for everyone. We also went on a day trip and received a breakfast package from the hotel. Unfortunately, we found this a little disappointing, as there was not enough food to keep us going for the whole day.
Another downside was the internet connection, which was very poor and often difficult to use.Despite these points, we had a pleasant stay overall. The hotel itself is beautiful, the facilities are spacious and well maintained, and the variety of food and entertainment were definitely positive aspects of our experience.
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