Name: Domes Aulus Elounda
Price range: from £873.92pp (7 nights includes flights and transfers)

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Pool

I guess me and my girlfriend offer a somewhat unique perspective as we are both 18 which is younger than the majority of those who attend the hotel (at least during the period in which we visited), overall it was a very positive experience and better value than initially expected, however some minor improvements would definitely turn it into a 10/10 resort. 

Food- 
one of the best elements of Domes that we didn't initially realise when first booking was the à la carte dining options that are available at no extra costs, my girlfriend and I were able to book from 3 restaurants offering Sushi (Which we are big fan off)  Italian / Greek and then a set menu restaurant with smaller plates of Greek foods, this made a massive difference as it meant we could enjoy some high quality food that did not come from the buffet, being one of the downsides in our experience as we sometimes struggled with the lack of variety on each night etc, and found certain elements of the buffet restaurant annoying e.g. being able to get food yourself, but being forced to ask staff for a drink, often leaving you without one when you first sit down and begin eating. But overall, the food was definitely good, especially the prawn linguine from the Italian restaurant that is on the top floor of the main hotel area!

Snacks- 
Another area that we felt needed improvements was snacks during the day, we definitely found ourselves wanting small snacks to keep us going before a main meal e.g. crisps, chocolate, ice cream - however the only real way to get these was to buy them in town or on the on-site shop, which seemed unfair as we are paying for an all-inclusive that was advertised as including both food and snacks, therefore having a few simple bar snacks would definitely make a difference, would also like to mention that the on-site shop was great for essentials e.g. glue when i broke my sunglasses case, however can be very expensive for simple stuff like ice creams (which we felt should be included in the first place)

Staff- 
A big positive of the resort was the staff, all of which made us feel welcomed when at times we felt a bit out of place, as being a younger couple we would sometimes receive glares and sly comments from other guests (yes i can hear you sir, you are sitting a foot away from me), I'm sorry if i mess up any names but bar staff such as Panos and managers such as Yannis were always very friendly towards us, (this also includes the girl with the piercing and the red hair, i have no idea how we never got your name but thank-you for showing mutual appreciation for DJ MIKE ahahahah Ethan and Romi are truly his number 1 fans) and also the cleaners who were also very friendly and kind to us. 

But overall its definitely a very relaxing and well run resort with well maintained facilities, clean rooms, great air conditioning, incredible views and welcoming staff. A big thank-you to everyone for making our first getaway to Crete so enjoyable :)

A la carte dining at no extra cost and friendly staff makes Domes a stand out resort

Just returned from a week at Domes Aulus Elounda & the highlights were the beautiful views & the people we met rather than the hotel.
The price paid, the 5 star rating & the marketing material did not match up with reality by a long way.
Upon arrival, we were advised that we had been upgraded from a room with a shared pool to a room with a private pool which sounded amazing but the terrace was completely covered over so always in the shade & the pool was a plunge pool, not suitable for swimming in so sadly, we made very little use of this area.
We spent every day at the communal pool which was fine, lovely views and easy access to the bar. The sun beds were quite uncomfortable after a while, some extra padding would have been welcome.
There’s a ‘grab & go’ fridge stocked with soft drinks which is very handy but you still had to queue for ice as the drinks were never that cold.  Perhaps the addition of an ice machine would take the pressure off the one member of staff manning the bar at all times.
Every member of staff was polite, helpful & hardworking, they are a credit to the hotel.
The breakfast was nice but nothing special, I have had better in lower rated hotels.
We ate from the snack menu at the bar for lunch as we preferred this option to the buffet lunch. The food was freshly cooked to order & tasty.
The dinner buffet was ok but underwhelming, the food was often cool instead of hot & sometimes quite dry.
We visited the Greek/Italian restaurant twice, the setting is beautiful & the food was good although the meat in the kebabs & souvlaki was quite sparse.
Our room was lovely & cleaned every day. As we were quite high up, the views were spectacular.
The cocktails were disappointing & had elements missing from them, e.g. the pornstar martini does not come with a shot of Prosecco & the strawberry daiquiri was just strawberry liquid. Neither were very appetizing when served in a paper cup!
The entertainment was disappointing, the two disco nights that were on whilst we were there were great & lifted the spirits & atmosphere of the hotel but there was very little else going on for the other five nights.
We had a lovely holiday because we were determined to make the best of it.
The hotel was nice but definitely not the 5 star luxury venue advertised unfortunately.
Needless to say, I would not return or recommend.

Distinctly Average

We spent eight days relaxing in a great setting. The zen sapphire suite is consistent with the description, comfortable and very nice. The hotel is clean and quiet, the various restaurants and bar are well run and all the staff is really smiling and concerned about the well being of the guests. It is the same in the small town of elounda near the hotel, the shops are welcoming and very nice.   I highly recommend the cool living option that gives access to the upper building (pool, bar and restaurant) in a zen setting and with a very cozy atmosphere. The sea view is really beautiful.
The travel is complicated because the roads are very steep, however with a little patience (we are on vacation) a cart service takes you from the reception to the beach, pool or your room on request. That’s the only thing that’s a little bit disturbing. 
 An address to discover.

Excellent stay

What can I say?  An excellent hotel.  A big shout out for the staff especially Zoe on recepion and Vasiliki.  They couldnt do enough for us and nothing was too much trouble.  My husbands knees are not too good and the first room we were given was a bit high up the hill for him to get down.  With no hesitation Zoe changed the room to one across from reception.  The variety of food was excellent although a little bit confusing as the type of restaurant changed from lunch time to dinner.  The two lads at the Blu bar were so helpful and happy that made our experience even better and a big thank you to the lifeguard, Valentino who went out of his way to assist with the parasols and gave unlimited help to elderly couples, what a star!  The only critisicum we have to make is the distinct lack of shade around the pool, a few more extended shaded areas would help and also more sunbeds, although when we stayed it was not at full capacity I would have thought there was not enough sunbeds to accomodate everyone.  It would also help, at busy times if the Blu Bar had more staff as the staff they had worked really hard also when people ordered drinks the staff had a problem locatating where the guests were seated.  Perhaps table numbers would help?  Overall a wonderful experience, we would definetely return

A wonderful experience

Just returned from a week in Domes Aulus Elounda Cool Living - we had a Sapphire Zen Suite with sharing pool and travelled with friends.

I wouldn’t rate the experience 5 star, at best 4 - accommodation was as described and very clean- plenty of space both inside and out on our private terrace. 

We felt like it was two separate hotels - we did not feel comfortable in the lower part of the hotel - it was all a bit dark and dingy. We chose not to eat in any of the restaurants located on the ground level so cannot give any opinion.

Greco levante located at the top of the property for Cool Living guests - much has already been said about the issue with sunbeds - we found the same to be true. Staff were very pleasant and helpful throughout - food was fine but nothing special - we ate out 3 times. 

Overall we had a good time - the views were stunning.

Stunning views

Ideally set in Mirabello Bay, our central location offers a tranquil escape near all the city's top attractions. The beautiful coastline, shaded beaches and crystal clear seas is mere steps from our front door. Our peaceful retreat offers onsite dining, spa, two pools and breathtaking views of the Aegean Sea and Cretan landscape.

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Domes Aulus Elounda