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  • Greece Holidays
  • Anissaras
  • Mitsis Cretan Village

Mitsis Cretan Village

TripAdvisor Review
Greece, Europe
Anissaras

Cretan Village Beach Hotel is a rich 4* all-inclusive hotel with superb views, offering peaceful family holidays in Crete, situated beside the beautiful golden beach of Anissaras.

Cretan Village Beach Hotel offers 344 comfortable rooms with a variety of amenities, 5 outdoor sea water pools, a modern Kids Club, 4 tennis courts, a mini-golf, a water sports centre, a model Τhalasso multi-awarded spa centre and a daylong entertainment programme offered by a multilingual recreation team. Beach-front serenity and the warmest welcome is where your unforgettable holidays begin.

Hotel Information

Relax at the full-service spa, where you can enjoy massages, body treatments and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, outdoor tennis courts and a water slide. Additional amenities at this hotel include complimentary wireless Internet access, concierge services and babysitting (surcharge). Guests can catch a ride to nearby destinations on the local area shuttle (surcharge).

Facilities

  • Entertainment staff
  • Kids' Club
  • Luggage storage
  • Concierge service
  • Currency exchange
  • 24-hour front desk
  • Bar
  • Fitness centre
  • Restaurant
  • 2 swimming pools
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent1,650 reviews
Excellent
74%
Very Good
17%
Average
5%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
TripAdvisor Review
Nice Holidays

We had a lovely stay at Cretan Village with my husband. The food was very good and there were some nice options to choose from. The mini market was convenient, although the prices were quite expensive. The facilities were decent but could use some improvement.

What really stood out to us was the staff, who were very friendly, helpful and welcoming throughout our stay. We also appreciated the professionalism of the lifeguards around the pool. They were constantly keeping an eye on the pool area and paying attention to what was happening, which made us feel safe and comfortable while enjoying our time there.

Overall, we had a pleasant experience and enjoyed our stay at Cretan Village.

TripAdvisor Review
Honestly I was very disappointed

I was actually very disappointed in this hotel. It was very Italian focused. They had a company called big wave at the hotel and it catered to only Italian people and a lot of favouritism towards them.

Food was basic. Was what you’d expect from an all inclusive. Unfortunately I got food poisoning one of the nights. The Greek night was good they did gyros. But that’s the only one day they do them I’d hope it would be more Greek food considering it’s a Greek country but it’s not. Food also is very Italian focused which it sad as the hotel is called “Cretan village” it was more Italian village. Pizza throughout the day was good always fresh in the stand. And the crepes were delicious.

Drinks are okay. Very limited compared to other Mitsis hotels.

Mini market is absolutely extortionate with pricing which was so disappointing.

The staff that I had personal experience with was overall nice special shoutout to muskan and roula they are the two people who made my bad holiday a good one.

I was also disappointed that the photographers because the prices are so expensive 130 euro for 13 photos that took up a lot of spending money. Overall i wouldnt come back to this hotel.

Beach is gravel and in the sea very rocky ended up cutting my ankle open and badly bruising it.

TripAdvisor Review
First Cretan Experience

We stayed here for 10 days and we really enjoyed it, the personel is really friendly and helpfull.

The only downside are the rooms and the umbrella’s by the pool, that needs some work.

We also had a nice photoshoot with Johny and Djody. The pictures looked very beautiful, a bit expensive but in the end it is what it is. You have a beautiful memory from a nice vacation.

TripAdvisor Review
IF you ate not from Italy this place is not for you

Overall, the hotel is fine. It is located close to the beach, which is pebbly, but not particularly inconvenient. The food is decent, with a good variety, so everyone should be able to find something they like. The rooms are clean and cleaned every day.

However, there is one huge downside for me: the hotel seems to be very much focused on Italian guests. If you are of another nationality, you can really feel like a second-class guest.

The evening entertainment is only in Italian, or mostly in Italian. During one show, which was supposed to be for everyone (a Variety Show), one of the Italian animators even made a “joke” in Italian (I understand basic Italian) saying that there were more Italians, so he wasn’t even going to bother translating anything. Apparently, that was supposed to be funny.

The mini disco was also entirely in Italian. I was staying with my two young daughters, and it was honestly quite sad to have to explain to a child that she cannot understand what is being said because the activities are basically aimed at Italian children.

As a result, Italian guests also seem to behave as if they have some kind of additional privileges. I have stayed at several Mitsis hotels before, and I have never experienced this kind of favouritism. This is definitely not what I expected from this hotel chain.

Unfortunately, this aspect really disappointed me and affected my overall experience. I am writing this review purely to provide honest feedback, especially because I have noticed that several other guests have already mentioned the same issue, yet unfortunately, nothing seems to have changed.

TripAdvisor Review
Great experience!

Excellent stay! The hotel offers great services, and the staff is very friendly and helpful. A special thank you to the amazing PhotoHotel team for the fun and professional photo session. We loved it! Highly recommended!

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