The King Jason Hotel

First time to this hotel, everything great Food very good, plenty of choice, premium drinks but make sure you ask for them or you will get local ones Toiletries provided including toothbrushes Lovely big pool towels , free pool bag Yes main pool gets crowded but we always found beds at one of the other pools every day Spa great and massage wonderful I think some of the negative reviews are people being picky All the staff seemed to get on well, we noted lots of laughter and a few hugs to each other , however as I don’t speak Cypriot I can only go off their body language and that was good Can’t wait to try another king Jason next year Would recommend 100%

A genuinely special hotel with management who really care

We stayed at the King Jason Paphos in one of the Executive Suites after spending quite a lot of time researching hotels in the area, and overall we have come away genuinely impressed.

The hotel itself is beautiful. It has a calm, relaxed atmosphere, the communal areas are immaculately maintained, and the whole property has a premium feel without being stuffy. Our Executive Suite was spacious, comfortable and exactly the kind of environment we had hoped for when booking a break where we could properly switch off.

The adults-only atmosphere makes a huge difference too. There is a real sense of calm around the hotel, and when everything comes together, it is exactly the relaxing environment we were looking for.

We did experience a couple of relatively small frustrations at the beginning of our stay, mainly around service and finding available sunbeds. We raised these with the hotel, and honestly, what happened afterwards probably told us more about the quality of the King Jason than if absolutely everything had been perfect from day one.

Maria from the management team spoke with us personally and was exceptional.

She genuinely cared that our experience had not initially matched the standards the hotel sets for itself. There were no excuses, no defensiveness and no attempt to minimise anything we had raised. She listened, took ownership and went far beyond anything we could reasonably have expected to make sure the rest of our stay was everything it should be.

That level of service recovery was genuinely impressive.

Kira, another member of the management team, also deserves a special mention. Every time she saw us she seemed to make a point of coming over to say hello, often practically running towards us! It never felt forced or like somebody simply doing their job. She genuinely seemed pleased to see us and wanted to know that we were enjoying ourselves.

The gentleman who manages the food and beverage operation was exactly the same. Whenever he saw us, he would come over, say hello and actually stop to ask how our day was going. Not the automatic “everything okay?” that you sometimes get in hotels before somebody disappears again, but a genuine conversation where you could tell he actually wanted to know.

Those little interactions make an enormous difference.

By the end of the stay, we didn’t feel like room numbers or anonymous hotel guests. We felt recognised and genuinely looked after.

The wider team work incredibly hard, the hotel is kept beautifully, and there is clearly a very high standard expected throughout the property.

What impressed us most is that the few small issues we experienced at the beginning were not simply acknowledged. The hotel went far beyond anything we would have expected to put them right, and from that point onwards the level of attention and care we received was outstanding.

For me, that is the real test of a five-star hotel.

Any hotel can deliver a great experience when everything goes perfectly. What separates the genuinely excellent ones is how they respond when something isn’t quite right. The King Jason demonstrated that its reputation matters to its management, but more importantly, so do its guests.

By the end of our stay, those initial minor frustrations had been completely overshadowed by what became a genuinely lovely experience.

A huge thank you in particular to Maria, Kira and the food and beverage manager, all of whom stood out for the warmth and genuine personal attention they showed us.

We now completely understand why the King Jason has built such a strong reputation.

We would absolutely recommend it and, most importantly, we would happily return.

I cannot thank everyone at the King Jason hotel for the most amazing holiday. Thomas, Kira, Mustapha, Jabed, Sophie, Oksana, Salah, Niru and all the team (apologies for those I have missed), work so tirelessly to ensure everyone has the most wonderful stay. From the moment we arrived on a friend's trip, we were treated like VIPs. Prosecco and chocolates on arrival, taken quickly to a gorgeous, spacious and modern room (with great A/C!) to be able to rest from a late flight before we could experience how special this hotel really is. The four swimming pools are stunning, so clean and the perfect temperature to spend time in and relax, I've never stayed in a hotel with such a large hydro pool and it was like being in a spa. I did visit the actual spa and had a brilliant massage, good value and was a nice treat towards the end of the holiday. The sunbeds by the pool are like lying in a bed, so comfortable! And we never felt we needed to get up extra early to get them. There is waiter service by the pool so you don't even have to move to get a drink! The hotel also has a library which guests can leave books and share, I love this as I read a lot on holiday and was nice to have a range of books to choose from. The exceptional food throughout our stay was another bonus, fresh local produce everyday with varied and thoughtful menus, never once felt I needed to go out to eat, the problem was not stopping! The a la carte restaurant was also equally fantastic and we thoroughly enjoyed the food and service there too. The drinks we had were of a very high standard, cocktails were delicious and made with branded alcohol, there was also a good selection of wine and prosecco on the all inclusive package. The entertainment is pretty much a singer or musician every night, some better than others! But didn't take away from the rest of the experience at this incredible hotel. Would be nice to have some different entertainment, maybe a quiz or movie night, but Paphos harbour and old town are just a short taxi ride away. There was nothing that was too much trouble, everyone was very friendly and professional and I miss it already! I loved it so much that I booked to come back in September before I'd even left the hotel this time. Thank you to all the staff who made this such a relaxing and enjoyable holiday.