- Cyprus Holidays
- Paphos
- Aquamare Beach Hotel and Spa
This superb hotel is situated approximately 3 km east of the fishing port Paphos and around 3 km from the city centre. Paphos International Airport is 15 km from the hotel, and a link to the public transport network is to be found directly in front of the hotel. The rooms each come with amenities that ensure guests will feel comfortable. In the garden area, guests will find a swimming pool and a poolside snack bar as well as a sun terrace with sun loungers and parasols laid out ready for use. The hotel offers a range of facilities designed to aid relaxation, including a Jacuzzi, a sauna, a steam bath, and a range of spa and massage treatments. Guests will enjoy the range of leisure activities offered which include, but not exhaustive, aqua aerobics, banana boating and water-skiing. The hotel's restaurant provides delicious dishes and special dietary requirements are also catered for.
Relax at the full-service spa, where you can enjoy massages, body treatments and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool and an indoor pool. This hotel also features complimentary wireless Internet access, concierge services and an arcade/games room.
It was our second stay at the hotel for 2 weeks, and next year we will be back again! Everything is just so perfect.
Location: approximately 25mins from the airport by coach transfer. It’s about a 40 minute walk to Paphos harbour but you can get a bus for two euros per person and will be there in 10-15 mins depending on traffic. Beach at the rear of the hotel is quite small and very slippy rocks to enter the sea. It’s about a 20-30 minute walk to the municipal beach, and whilst it’s still rocky much easier to enter the sea. You can hire sunbeds and umbrellas here. Three euros for a bed and three euros fifty for an umbrella. You can walk here down the main road or use the coastal path to the rear of the hotel which does take a little longer. Sunbeds and umbrellas are free at the hotel and plenty there but they do get towels on them to reserve.
The hotel and the rooms are very clean and maid service is daily.
We were half board so had breakfast and dinner and whilst the menu isn’t as large as some hotels we’ve visited, we found enough to choose from and the food at dinner was excellent. The only day we ate out was on fish day which was a Friday when we ate out as there wasn’t another option if you didn’t like fish. The menus for the evening is placed outside the restaurant door.
The staff at breakfast and dinner were very friendly and cleaned the tables quickly.
The reception staff ( apart from a guy who was in late in the evening) we found to be very unhelpful and not friendly at all. No smiles or pleasant greetings and everything seemed to much trouble, especially EVa.
No late check out on offer just a blatant no, and no courtesy rooms to change in. We didn’t leave the hotel till 7 in the evening. We could get a clean towel from the lower ground floor and use the showers in the gym. There are two showers in the male and two in the females room. Two lockable changing rooms but a glass screen on the shower. Luckily I hadn’t got into the shower when a man came in asking where he could get a towel from. We wasn’t happy that we had to use a general shower room open to anyone for a five minute shower. The luggage room isn’t locked and is by the hotel entrance, it was pretty full when we put our cases in, and whilst it’s quite small people had pushchairs in there that hadn’t been folded down leaving little room to put the cases in. Overall though, clean, excellent food and. Well placed
We stayed at the Aquamare Beach Hotel and Spa for 14 nights B&B. We had a lovely sea view room on the 1st floor which was quiet and a good size room with comfortable beds. A lovely walk in shower room with toiletries shower gel etc and rooms were cleaned everyday with fresh towels. Beach towels were provided for round the pool and beach area. Breakfast was lovely with a good selection of hot and cold food with plenty of coffee machines. The beach bar has a good selection of food and drinks/cocktails. There is a bus stop just a few yards up the road near the hotel which takes you to Paphos for €2 each approximately 15 mins. By taxi 8 mins for €15. We found on our second day down at the beach bar a particular member of staff was quite rude regarding a drink we had requested. We also wanted to order food but were ignored as we waited until 8.30 to be served. We then reported this to reception asking where we could get something to eat as we had been ignored in the bar. We ate in the Diana restaurant which was buffet style and the food had been out for sometime and it was lukewarm unfortunately, but ate the meal anyway as we were both hungry by this time which was 9pm. The manager came to apologise regarding the beach bar staff. We were offered a complementary bottle of wine and a free meal in the hotels Italian Restaurant another evening which was much appreciated. We were a little disappointed as it was again a buffet style. The pizza my husband had was cold which was a shame. Obviously we didn’t not want to complain as we had been offered a complementary meal.
We found other members of staff to be pleasant and helpful during our stay.
The pool was very clean and was never over crowded there were also plenty of sun-beds some better than others as they were quite tired and worn. There were only 3 lifts which were small and one lift seemed to be out of order most of the time we stayed which everyone found frustrating. We kept having to use the staircase luckily we were on the 1st floor. I’m afraid I would only rate this hotel as a 3 star and not a 4 star hotel.
I holiday in Paphos, Cyprus every year and have stayed in various hotels (all inclusive) along this strip. If I am being totally honest, staying in this hotel (Aquamare) this year, was by far my worst holiday.
To begin with, the staff in this hotel are completely and utterly rude, disrespectful, miserable and un-welcoming. This includes the reception/ bars & restaurant staff. Even the shop lady lacks in basic manners of a smile, hello and thank you. I witnessed on 2x occasions with 2x different members of male staff be very abrupt and dismissive to my mother, for absolutely no reason what so ever. The only 2x people I can say who were very pleasant and helpful throughtout this whole experience, were Marina & Valentin.
There is no pool/beach waiter service (which is fine) however in the bars/restaurants , we found we had to constantly go up and order as no waiter was there to attend to our order. We could be sitting there 10-15mins without being offered a first drink. The area wouldn't even be busy with guests. I am not sure if the hotel is short staffed overall or if the staff just highly lack in professionalism and courtesy towards guests. In my honest opinion, I feel they will just ignore you until you make your presence known and ASK for service.
Being all inclusive doesn't include all food/drinks/snacks. Not all cocktails/spirits are all incl. When it comes to bottled fanta/coke/diet coke etc they try to fob you off with cheap splash (even after you have politely asked for bottled) and try to lie and say they have given you a bottle when in fact they haven't, as it is quite obvious the difference in taste. When asking for a bottle of 7UP they would come with an already poured soda water and lime, and say it was 7UP. Why guests are not getting what they ask for and what they have paid for !! Is ridiculous. The buffet soups, desserts and majority of food however was always quite good. Chefs were very attentive in ensuring nothing was running low and always well presented.
The hotel rooms are very dated. Drawer doors hanging off/broken. Wonky, non stirdy fridge. Very very small bathroom. Lack of sockets. No full length mirrors. No hanging space in wardrobes (not long enough for dresses). There is no entertainment, apart from a singer in pool bar on 1/2 nights. There is not even music in the inside bar, just television. The whole evening vibe is very boring and depressing. They have a lovely, huge outside terrace bar / lounge area which is never open (only for italian restaurant which you have to pay for). I can probably see and understand why people wouldn't pay for all inclusive as they would tend to go outside of the hotel for dinner etc.
Fortunately not all of this review is doom and gloom, the maids do keep the hotel & rooms very clean and the outside area is very pretty/tropical looking. The beach was very nice and there was always sunbed availability around the pool and beach area. The location is also good being close to both airport and harbour, with a €2 bus ride just right outside.
To summarise, we payed alot of money to stay here and we ended up leaving rather dis-heartened. It really wasn't a pleasant stay and whilst we wouldn't return, the staff really do give off the impression that they wouldn't want us there anyway. Which is quite sad. A holiday is meant to be full of pure relaxation and happiness. Here in this hotel, the experience was very awkward, uncomfortable and disappointing.
Booked a Deluxe Double room with sea view, and got a lower ground floor dungeon with a view of a hedge, nothing else. No sea view, no pool view just a high hedge!!! No ironing facilities in rooms as described, (health and safety grounds apparently). Given twin beds not a double bed as booked. . Asked reception to change, but it wasn't done. First time I have been apart from my husband in 23 years . Room 012.... avoid if you can. Only 2 rooms on this lower floor level as Room 013 on the fire safety plan has been decommissioned. No coffee machine either, as described, only a kettle.(health and safety?) If you're OK with people constantly walking past outside and gawping in, great , just not what I had paid for. Bitterly disappointed . Might get moved tomorrow though to the standard of room we have booked and paid for, fingers crossed .
