Alexander The Great Beach

Very few complaints about this hotel. Staff were lovely (all of them), food was pretty good especially in the Garibaldi restaurant.

Sunbed allocation worked well, pools were never too full and the location was absolutely perfect.

As noted in the title, this hotel is not quite as good as the Amanti Made for Two in Aiya Napa but apparently a much needed refurbishment is on the horizon to refresh the place.

While I appreciate that the hotel has a system for allocating sunbeds, I believe the process needs serious review. Families with young children should be prioritised and allocated sunbeds in safe locations, away from busy public walkways.

As a parent, safeguarding my child while abroad is my number one priority. We were allocated sunbeds directly next to a public pathway, leaving our 8-year-old daughter exposed to constant foot traffic and making it much more difficult for us to supervise her comfortably. Had I known this would be the arrangement, I would never have booked this holiday.

What made the situation even more disappointing was the response from the hotel staff. I raised my concerns and explained why I felt the location of our sunbeds was unsuitable for a family with a young child. Unfortunately, my concerns were dismissed. The staff did not appear to understand or acknowledge the issue, showed little empathy, and made no attempt to help or find an alternative solution.

For a hotel that appears to welcome families, there seems to be very little consideration for the practical needs and safety concerns of parents with young children. A simple policy of allocating families to more secure areas away from public thoroughfares would make a significant difference.

Sadly, this experience has left us feeling that this is not a genuinely family-oriented hotel. While the sunbed allocation system itself is organised, it fails to consider what many parents value most: the safety and wellbeing of their children. The lack of understanding and support from staff only reinforced that impression.

Stayed here many years ago, current stay for 5 days with Jet2, preferred previous stay before upgrading, hotel has become too big and too busy, pics now show lovely spacious pool and garden areas, in reality you cannot move for packed in sunbeds everywhere like sardines, previous years sunbed allocations great but now so many beds unoccupied but when asked you are given very little choice, adult area ? not so much adult pool rather tiny sections not big enough to swim in, this is one of Jet2 'luxe' properties, restuarant, staff service, friendly helpful staff, lobby areas agree 'luxe' but bedrooms really let this hotel down, very tired, peeling wallpaper, bathroom is really outdated with old shower over the bath attachments, really oldfashioned and dangerous, shower goes from cold to scolding at times - parents beware common problem here, this was such a lovely hotel before its expansion now just too busy.