- Cyprus Holidays
- Ayia Napa
- Cosmelenia Hotel Apartments
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Cosmelenia Hotel Apartments
Cyprus, Europe
Ayia Napa
This comfortable hotel is located in Ayia Napa. A total of 34 rooms are available for guests' convenience at Cosmelenia. Moreover, there is a wireless Internet connection at hand in communal areas. Cosmelenia offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night.
Hotel Information
Be sure to enjoy recreational amenities including a seasonal outdoor pool and bicycles to rent. Additional features at this aparthotel include complimentary wireless Internet access and tour/ticket assistance.
Facilities
- Parasols
- Sun loungers
- Children’s swimming area
- Poolside snack bar
- Restaurant
- Bar
- Clothes dryer
- Terrace
- Garden
- Laundry service
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good582 reviews
Excellent
45%
Very Good
23%
Average
11%
Poor
7%
Terrible
15%
Location
Cleanliness
Service
Value
We had a fantastic time
I have just returned from a ten night stay here. The bar manager was absolutely fantastic. She worked incredibly hard day and night to ensure the smooth running of the hotel, along with the young lad working in the bar/ pool area. The hotel was lovely, rooms are basic but comfortable and the pool is perfect. We were made to feel welcome throughout- and I can only guess that the negative reviews shared during our stay were from the horrible disruptive group that had to be asked to behave! I would definitely recommend staying here and I cannot praise the bar manager and her staff highly enough - thank you for a great holiday :)
Review by Gemma W Wiltshire, United Kingdom
Bad behaviour from the boss towards us
Here’s a clear, factual review you can post on Google or Tripadvisor.
⭐☆☆☆☆
I would not recommend staying at this hotel. My experience was extremely upsetting and completely ruined what should have been a relaxing holiday.
During our stay, the owner became aggressive, shouted at us, and spoke to us in a very intimidating manner. We were told that if we did not like the hotel’s rules, we could be thrown out. This left us feeling frightened, stressed, and worried that we would lose our accommodation while on holiday.
We also experienced problems with facilities that we expected to have available during our stay, which added to our frustration.
No guest should be made to feel unsafe or threatened. A holiday should be enjoyable, but instead we spent it feeling anxious and uncomfortable. I have reported my experience to the company I booked through and to my travel insurance provider.
I hope the management takes guest welfare and customer service more seriously in the future.
Horrible
Worst hotel. This is my 3rd time in ayanapa.Very unfriendly staff and horrible manager. Toilets doesnt lock.rooms are very dirty. No shampoo,soap and absolutely nothing there.we had the hotel with breakfast and you can choose only 1 meal.for everything you should pay extra money even air conditioning!!! 7 days 50 EUR! They are giving you only one key for room. If u dont put your key in the room nothing is working so if you are outside you cant turn on air con and even charge something. I had very bad experience. I know that this is the last trip in this hotel for me and for all my friends,family members and everyone who I know. Dont recommend. This place is evil.
The worst hotel!
Avoid this hotel at all costs.
This was one of the worst hotel experiences I’ve ever had. The staff were incredibly rude, unfriendly, and completely unprofessional. Instead of making guests feel welcome, they make you feel like you’re bothering them.
The rooms were dirty, the furniture was broken, and the overall condition of the hotel was disappointing. They don’t even provide an extra room key, which is extremely inconvenient.
To make matters worse, they charge extra for the air conditioning and seem to charge for absolutely everything. Instead of enjoying your vacation, you’ll constantly be dealing with unnecessary fees and an unpleasant attitude.
If you’re looking for a relaxing holiday, stay somewhere else. This hotel will only ruin your vacation.
JUST AVOID THIS SO CALLED HOTEL!
The worst hotel ever! Very rude, unprofessional and crazy reception and owner! No sheet and towel changing! nothing at all! They also won't give you two keys for a room, you need to pay for everything, there are no toiletries at all! They beat the guests for being in the pool till 6:01 PM, because the rule is until 6PM. The owner in the reception says that he decides when to let you in the room (not standard check-in hours) etc. There are many things I want to say! JUST AVOID THIS SO CALLED HOTEL!
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