Name: Royalton Negril An Autograph Collection
Price range: from £0pp (7 nights includes flights and transfers)

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My husband and I are currently staying at the Royalton Hotel and are absolutely loving it.
We were a little worried about our booking after reading some of the negative reviews but I can assure you it's lovely here,staff are great and really helpful ,food is amazing, rooms are large and spacious and kept really clean,views are fabulous. 
Please don't believe what some people have written about this lovely hotel and it's services, it's simply not true ,nothing seems to much trouble for the staff here , remember a smile and curiosity goes a long way with people should you need help with solving any issues (not that we have had any) we are having the best time here thankyou Royalton and lovely staff team x

Fantastic experience

Just like the others I was skeptical and nervous after reading some negative reviews, I went with a brainwashed mind expecting the worst but our stay was simply fabulous. There is no lack of staff, every corner you look there is somebody to assist. Rooms were spacious and clean, no issues with AC or hot water, food was great at the buffet, Tepanyaki and the Italian restaurant (those were the two restaurants we tried)- shout out to Justin who would go out of his way to ensure we got reservations whenever we had issues with booking with the app.

 Clean beach with clear waters and sands- great marine life too. Lots of hotel security all over the place. The staff in charge of the water sports included with our stay were also very friendly and approachable, they were very helpful in showing our children how to use the paddle boards and kayak.

A special shout out to our Chef- Gary Kerr who went above and beyond to accommodate any special requests and our halal diet. He was very accommodating and you could feel his warmth and passion in his cooking. He ensured we did not miss out on any good food because of dietary restrictions and also accommodated fresh halal jerk chicken at the jerk hut and would come to personally serve us. This man is a great asset to the hotel and makes us want to come back to visit him.

Shoutout to Shadaee who was at the dessert station at the buffet in the evenings, explaining all the ingredients in the desserts and always so vibrant and passionate about her desserts.

The pool bartenders at dips bar were very polite and respectful towards our children especially our 5 annd 6 year old girls and would always happily tend to them.

Shout out to the vibe team- BJ, sleepy, Leo, Tina and DJ chemist- there was never a dull moment by the pool. Great trivias, jokes and fun games plus prizes. Another big shout out to the life guards who would ensure we would find a beach bed by the pool and accommodate requests out of the ordinary by finding us fresh coconuts to drink and ensuring our children were always safe which in turn made us feel relaxed and at ease.

Shout out to all the staff in the kids club who ensured our girls were always entertained with their exciting activities and ensured the children were  heard with their special requests.

Odette at guest services was also very polite and accommodating to our requests and concerns, she was very prompt and efficient, she treated us like family.

All the waiters and waitresses at the buffet knew our children by name and would make them laugh. Shout out to Melissa for taking her job so seriously and ensuring utmost level of hospitality. Our glass was never empty at the table.

The entertainment shows in the night were very versatile and there was always something different every night. 

Don’t have any words to describe how happy we were with our stay and if you’re on the fence about booking the Royalton Negril, just do it- you will not regret it.

Amazing stay, Royalton stole our hearts..

We travelled here for my brothers 40th birthday, after a year of planning and excitement! However, after spending 2 weeks there and a total of £8,000 spent on flight and hotel, I was a little disappointed. 
If you are not a diamond club member, you don’t get as many benefits, including top shelf alcohol. 
There weren’t any fruits available which you associate with Jamaica.
I did enjoy the breakfast at the buffet, along with the pool snack bar/truck. Always options available, especially when you have kids. 
The VIBES team really bought the vibes. If it wasn’t for those guys, the hotel would be SOOOOO BORINGGGGG! As all the other staff members are too busy wanting tips. If you don’t tip, don’t expect great service. Like you haven’t spent an arm and leg to get there and it’s all inclusive!! 
Shout out to “Breast Milk and Mr Toolsie” you guys went all out to make sure we had fun. You made our stay amazing and my son absolutely loved you guys. 
The rooms weren’t too bad, the shower area needed some improving too.
Overall we did have a good time. But I definitely would put this as a 4 star and not a 5. It’s only a 5 of you stay in the diamond club

Great, but not that great

We had a great family holiday at this hotel! Our room was spacious and clean and everything worked really well ( air con, hairdryer, iron/ board ) lots of room to hang up or put away clothes. Plenty of fresh towels every day and room cleaned every day ( although we said no a few times to be good to environment). Mini bar well stocked. Lovely view of the beach from the balcony. Anything we needed extra of, the staff had it to us right away. We didn’t do diamond club but we always had everything we needed, got into all the restaurants without a problem. Gardens were neat and tidy and there was a lovely big Cotton tree lit up in the evening.The beach was great and we went on the kayaks and paddleboards and saw star fish, rays, lots of fish and pelicans fishing. Sometimes a bit of seaweed but it was raked up early by staff every morning and the beach was lovely and long so lots to go at. The pool was nice and cleaned every few days, getting a sunbed meant getting up early but to be fair that has been the same every holiday destination we have been on! The Vibe team round the pool in the day were great fun and very entertaining. There were foam parties, games, dancing, aqua aerobics or you could just relax. The evening entertainment was also good, there was themed nights ( our favourites was Micheal Jackson and Bob Marley night) and again the Vibe team were hilarious, shout out to Bjorn, Nashane and all the crew for entertaining the kids and making us laugh! The kids club was fantastic ( made tie dye T-shirt, erupting volcano experiments, pj parties, bracelet making) staff were brilliant. It’s worth noting that splash pool is next to main pool so you can keep your eye on small kids easily. There was a great selection of food- Graze had lovely take out pizzas and was a good place to shelter from quick storms! The Teppanyaki was really good fun, entertaining and food was tasty! Kids loved it! Buffet restaurant had a great selection, sometimes ran out of cutlery but staff gave it to you straight away when asked for. Lots of fresh fruit at breakfast. Shout out to the lovely, kind lady who made the crepes in the evening, my kids loved them and so did I! The cookies and Jamaican desserts were also amazing. Jerk shack and burger van were also good and very handy if you couldn’t be bothered to get dressed and wanted a quick lunch/ snack. That’s why the queues were long some days. Scoops was good, we went every day for something and was good to get stuff if we went on an early morning trip. Hotel also in great location for 7 mile beach (5 mins away and just like Maldives) Ricks Cafe, and YS Falls, Black River and Pelican bar 1.5 hrs away. Bit of a trek to Dunns/ 9mile but worth a trip. Also reception staff were really helpful in hiring us a car for 2 days. We did hear a few people complain and arguably it’s not a pristine 5 star but we had a great time and you can’t put a price on the fun we had and weren’t looking for high luxury as we are with our kids. Staff are laid back but everything in Jamaica is, and you only have to ask and the people are great and can’t do enough for you if you have a smile on your face! Jamaica as a place is fab, great beaches, weather ( did have thunder storms as its August but only lasted an hour and sun came out again) lots to see and do, people are warm and welcoming and have a great sense of humour and has a totally chilled vibe!

Great fun for all the family- very memorable!

Great place one of three royaltons I’ve stayed in…. Going to try their Cancun location next.  The pool bar staff was one of the best in 30 years of traveling.  Met Manager Cesar and he was a delight.  He came over to wish me a happy bday.  And ensured I would have a great birthday and I did

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Royalton Negril An Autograph Collection