RIU Negril

First time visiting Jamaica. Hotel was so much more than what we expected its clean spacious everyone from staff to guest were so friendly and nothing is to much we were greeted in yhe lobby upon arrival with ice cold drinks and friendly smiles our luggae was taken up to our rooms . rooms cleaned daily the house keeping ladies work so hard and are so happy and friendly The pools are great . We were really worried about the beech after reading so many mixed reviews but our breath was taken the first time we saw it clear and bath warm yes a bit of sea grass but nothing like the reviews led us to believe its paradise on earth is my only way to describe it. The food . So much to choose from your spoilt for choice no flies around the food doors shutting of food area to eating area every where clean and tidy staff on hand to help with anything at all.3 restaurants all fantastic we tried each one our best was the steak house . The sports bar was our meeting point every day we walked in and the staff said 3 cappuccinos they pay so much attention to everyone this hotel has certainly got it right with friendly happy workers . The reception people cant help you enough I cant say enough positive about all the staff at this hotel . The entertainment crew are another story wow theynwork from morning till night keeping guests happy they were amazing from chanting good morning on the beech to pool games beech games evening shows the evening entertainment was brilliant it fills up quick so we took our seats early as lots of us and wanted to sit together .the Thursday parties well just wow never seen anything like it from lighting to jugglers to dancers just WOW. We enjoyed it so much weve booked again for March 27. Best holiday ever

A wonderful stay with a few areas to improve

We had a very enjoyable stay at Riu Negril and, overall, were very pleased with our experience. The resort is beautiful, well maintained, and has a fantastic location right on the beach. The beach is beautiful, and the sea is full of marine life. Directly in front of the hotel, there is a little seagrass in the sand, which actually makes it possible to spot stingrays, starfish and many different fish. If you prefer a completely sandy area, you only need to walk a little further along the beach, so it really isn’t an issue.

We particularly appreciated the variety of restaurants and bars, as well as the quality and presentation of the crockery and tableware in the buffet. It may seem like a small detail, but it adds a real sense of quality and care.

One of the highlights was definitely Kulinarium. The service was excellent and the food was outstanding. The rare steak was tender, juicy and perfectly cooked, with an excellent sauce. The lobster risotto was absolutely wonderful—creamy, flavorful and beautifully prepared. The service was also very smooth, with no unnecessary waiting between courses, which made the whole experience very relaxing.

The reception staff were also excellent: friendly, professional and efficient.

Unfortunately, Luigi was a disappointment compared with Kulinarium, even though both restaurants are part of the same hotel. There were some noticeable issues with attention to detail. My wine glass was dirty and was replaced, but the same glass was then given to my husband. A knife that had fallen on the floor was not replaced and was instead placed on the next table for another guest. These may seem like small details, but they matter in a resort of this standard.

We also had one minor issue with the bar service. We were offered one glass of sparkling wine on arrival, but when we asked for another while still having our aperitifs and starters, we were refused. Apart from this, the service was very good.

The entertainment was something we barely noticed, but in a positive way. Everything flowed so smoothly during dinner that there was no waiting between courses and therefore no need for entertainment.

Overall, we would definitely recommend Riu Negril. With a little more consistency and attention to detail, especially at Luigi, the experience could be truly exceptional.