- Jamaica Holidays
- Negril
- Azul Beach Resort Negril by Karisma
Located on Negril's 7 miles beach stretch. The hotel brings together spacious facilities with unlimited activities and services. This beautiful property is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The luxurious rooms & suites are tastefully designed in contemporary Caribbean style.
Whether you’re dreaming of a fun-filled family getaway or a romantic retreat, you’ll find your perfect island home-away-from-home right here. 90 Minutes on the North Coast from Sangester's International Airport in Montego Bay.
Pamper yourself with a visit to the spa, which offers massages, body treatments and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, a sauna and a fitness centre. Additional features at this Art Deco property include complimentary wireless Internet access, concierge services and an arcade/games room.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
While the hotel and food can use some help, the service is beyond amazing. Specifically, Davita and Roxanne - they are like family to us. In fact, they (and many, many others), are the reason we keep going back to Azul.
Wow, we really had a good time there. I must say, the majority of the staff was phenomenal.
the staff was extremely helpful and amazingly friendly. it was a pleasure getting to know them.
Major thank you to Leshauna from the front desk and Gavin, the concierge. Leshauna was amazing from the time we arrived, to the time we left. she really made you feel welcome and comfortable. her smile was genuine and she was more than what we could have asked for
Although Gavin wasn't our concierge, he made our time there amazing. his friendly attitude and the way he made us feel, was above expectation . No matter where he was, the simple acknowledgement was there for us
the food was really good. the variety allows everyone to enjoy the different flavours. sometime , we did wait a long period for the food to arrive but that didn't spoil our time, and the company was excellent, which made the time go by faster.
the buffet was amazing and the staff, again , I cannot say enough about them.
the beach was above exceptional. ever morning, it was maintain and was wonderful to be on. we even went for a work and went by several resorts, and they couldn't compete.
the resort was generally quiet when we were there , but still allowed different activities for enjoyment.
Thank you Azul
DO NOT BOOK YOUR STAY HERE!!
Me and my husband stayed 4 nights at the Azul for a wedding in September 2026.
This was by far THE WORSE resort that I’ve ever stayed at!! The staff is only friendly if they see $ MONEY, tips are rudely expected and the level of service you receive is based on your tipping!
Food options are limited and very bland for Jamaican cuisine. It was only 2 restaurants (not as advertised) Italian and Jamaican. The buffet was just ok. The older lady who makes omelettes is so rude and money hungry that if she didn’t see money in your hand while ordering she immediately had a nasty attitude and made your food sloppily. My husband who was ahead of me, had a $5 bill in his hand while he ordered (she smiled at him, talked to him and gave him superb service), I didn’t have money in my hand and was greeted with complete rudeness. An older woman who does buffet seating (dinner) got visibly upset because I didn’t want to be seated near the open door at night, she slammed the water glasses over and pushed my chair when I asked to be seated elsewhere.
The room needed a DEEP cleaning, the dust build up on the bed side light triggered my allergies. Upon check in, we immediately noticed articles left by previous guests. We stayed in building 1 in an expensive swim up which couldn’t fully be enjoyed because pool maintenance was non-existent the and cushions were filthy!!! The shower kept backing up causing water to cover bathroom floor. The shower head and sink faucets had visible mildew build up, one day of our stay we went without running water for 5 hours!!
We had over 50 people in our group and about 80% had issues, concerns and complaints during our stay.
When I made my concerns known to the gentleman at the front desk he just brushed me off. The same gentleman handled my check out , he did not offer me a survey to complete just brushed off my concerns again! They have the nerve to charge $200 security deposit for incidentals, this place is an incidental!
The best part of the resort was the wedding team, Dewight , Danielle and Carla are Awesome and they each went out their way to ensure a beautiful wedding for my brother and his bride. They handled weather related issues flawlessly!!! The head lady who handled the rehearsal dinner and reception dinner was amazing also (I hate that I forgot her name). Side note:: Dewight is very handsome and he should have been a model!
If I could have given negative stars I would give 5!
The Azul needs to be renovated from top to bottom, the location, beach views and sunsets are the priceless while the resort is overpriced for the level of lackluster service and underwhelming amenities.
We were really happy with our stay, staff go above and beyond made my husband’s birthday that extra little special, TT was amazing at the entertainment Andre was the perfect bar man and Gavin topped it all off! Nice romantic atmosphere. Thanks ☺️
Upon arrival we were warmly welcomed by romaine and the concierge team, we had a welcome drink provided which was delicious. We booked and stayed in the adult only area we were in block 1 and in room 11003. This was a swim up room, with a cabana bed. The room was cleaned well and we had a welcome package for us which was lovely, the cosy chair outside was a bit broken and worn out but usable and really comfy, as were the beds, we had no trouble sleeping. Loads of resaurants to choose from and the staff in each one worked so hard every day, to name a few Clive whio seved us in the italian resaurant was amazing, and Damien who served us when we had a romantic meal on the beach was fantastic. The beach was like a dream, we cannot wait to come back to Jamaica.
