- Jamaica Holidays
- Montego Bay
- RIU Reggae
Located right on the beach and surrounded by incredible nature the Riu Reggae isn all-inclusive hotel in Montego Bay, Jamaica. Thanks to its idyllic surroundings and the wide array of services and amenities it has to offer including free Wi-Fi, infinity pools, a gym and spa it is the perfect place for a vacation with your partner or friends. Hotel was constructed in 2016. The property consists of 454 rooms, 444 double rooms, 7 junior suites and 3 family rooms. This hotel is the perfect base for exploring the area. Guests can enjoy the convenience of 24-hour reception. currency exchange for guest convenience and shops availbles. There is a beautiful garden for guest enjoyment. Access to the internet to stay connected to work or home. The Hotel offers room service. Guests may take advantage of the Hotel 's Laundry service. Guests can make use of the medical service in case of illness. The establishment is wheelchair-accessible. There is an on-site car park. There is a gym on the premises for guest convenience. Check-out is at 12:00. multilingual staff available to help guests with any queries or service bookings. There is 24-hour security. The Hotel has a bellboy service. Pets are allowed on the premises. The Hotel allows large pets. At the hotel's facilities, you can take part in an endless number of activities and sports such as tennis, ping pong, golf, diving, kayaking and windsurfing and cool off in our incredible pools. Furthermore, to ensure our guests enjoy their entire day, we have an activities program, with both day time and night time activities, in which our shows and live music are the big attractions. If you prefer to relax, the Renova Spa is the place for you. The Renova Spa is a sensational center where you can enjoy the sauna, jacuzzi, gym and a wide variety of body and beauty treatments so you will return from your vacation fully The Riu Reggae hotel's cuisine stands out for its wide array of options.
Pamper yourself with a visit to the spa, which offers massages, body treatments and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club and a water slide. Additional features at this Art Deco property include complimentary wireless Internet access, concierge services and gift shops/newsstands.
Truly reccomend RIU REGGEE Hotel Montego Bay Jamaica ! Brillant delicious cousine , lovely guest service global class , fantastic atmosphere and Phennomenal global class Live Shows of brillant Jamaican beautiful , talented Phennomenal dancers and singers ! I can only say wow ! Patrick Texas Polish American Certified Video Clip Dancer trainer by Travis Payne Michael Jackson Choreographer who perform with Michael Jackson in 2008 in Staples Center Los Angeles with his dancers and in Movie Michael 2026 and with Whitney Houston , Tina Turner with their dancers in 2009 ,2010 and with Beyonce Cowboy Carter with her lgbt dancers and also with Justin Bieber , with Pink , with Taylor Swift , with Lady Gaga , with Madonna and as singer SLS R&B Music Artist in Americas Got Talent , American Idol , NBC The Voice , Got Talent Poland TVN , Hollywood Hard Rock Cafe Los Angeles , Viper Room Club Johnnie Depp Los Angeles and as extras in Hollywood Movies Michael , Barbie , Elvis , Joker , Beetlejuice , Wakanda Black Panther , Roofman , The Odyssey , The Dog Stars as extras for Warner Bros Studios , Universal Studios Hollywood and as dancer with Madonna with her lgbt dancers in FIFA World Cup Final Half Time Show MetLife Stadium New Jersey 19/07/2026 New York
I stayed at the reggae for a week now I’m the kind of traveler that like to hangout in my room during downtime. My room was 1129 I was facing a fence but I can also see a part of the ocean which was nice. There people walking the border line of the property asking people for stuff beer, water WiFi you name it he’s begging for it. I brought it to the front desk because he was literally outside my room trying to talk to some girl for at least 4 hours and got nowhere. The staff seemed pretty use to this complaint and asked if I wanna change room. No I do not first of all why is there no security walking the perimeter knowing this man be out there every morning and every night. So it you wanna avoid this stay off that line so you can enjoy your balcony in piece like I couldn’t. Not only is he begging his trying to talk to females the girl next to me was only 19 and he was trying to talk to her. Then on my other side he’s yelling in the morning trying to get a female attention while I’m trying to sleep it was early o clock and I gotta hear this noise.
We stayed at RIU Reggae in Montego Bay from August 17–24, 2026, and overall had a great time — until clothing went missing from our room on our second-to-last night.
On the evening of 08/23, we returned from events on the property to find that several items of clothing were missing. Nothing was misplaced or left elsewhere — they were gone from where we'd left them. The frustrating part was that when we reported this to staff right away, the response felt more like a formality than a real investigation. To file an official police report, we were told we'd need to travel several miles off property—with no safe or reasonable way to get there, we didn't feel comfortable making that trip, especially at night in a country we don't know.
As of writing this review, we have not received any resolution or compensation, despite filing a complaint, calling corporate, and everything else we were instructed to do. For a resort at this price point, we expected a more serious response to a guest reporting stolen property.
Advice to guests: be careful of what you leave in the room and account for everything.
I recently stayed at Riu Montego Bay and experienced the disappearance of an entire bag of my personal belongings from my room. The way this incident was handled by resort management was unacceptable.
After housekeeping had cleaned the room, I packed a bag of clothing and left it inside the room when we went out at approximately 8:15 p.m. When we returned around 11:00 p.m., the entire bag was gone. I know exactly what I packed, where I left it, and that it was inside the room when we left. The bag did not simply disappear, and I expect Riu to treat this matter with the seriousness it deserves.
I reported the missing belongings to the resort, yet no one proactively followed up with me. The following morning, I had to go to the front desk myself to demand an update. Two managers told me that the electronic door records showed only our access and housekeeping access. I was then handed a card and directed to contact corporate.
That response was dismissive and completely inadequate. The fact that the electronic door records do not show another entry does not explain how my belongings disappeared. It does not resolve the incident, identify what happened, or excuse the resort from conducting a thorough investigation.
If management is relying on the electronic access records, then it needs to explain whether those records capture every form of access, including master-key access, staff access, maintenance access, security access, emergency access, or any other method of entering the room. Riu should also investigate housekeeping procedures, identify the employees who accessed the room, review available surveillance footage, and determine whether any staff member had an opportunity to remove the bag.
Instead of investigating these possibilities, management appeared to use the door records as a reason to dismiss my concerns and shift the responsibility to corporate. That is not an acceptable response to a guest reporting missing property.
I was also told by security officer B. Campbell that I could not receive an incident report because it was an internal document. That is unacceptable. I was the guest reporting the disappearance of my belongings, and I had every right to expect the incident to be formally documented. Refusing to provide any documentation only adds to the impression that the resort was more interested in limiting its responsibility than resolving the matter.
I am not asking Riu to accuse anyone without evidence. I am demanding a proper, documented investigation and a meaningful explanation. Something happened to my belongings between the time I left them in the room and the time I returned. The resort’s current response does not explain what happened, and simply pointing to electronic door records is not an investigation.
This incident is not only about the value of the missing clothing. It is about the security of guests’ rooms, the protection of their property, and the resort’s failure to communicate or take responsibility. I should not have had to chase management down for an update, nor should I have been handed a corporate complaint card instead of receiving a serious response.
I expect Riu corporate to independently review this matter, investigate all possible forms of room access, review any available surveillance footage, determine how the bag disappeared, explain why an incident report was withheld, and provide a written response regarding reimbursement for my missing belongings.
Until Riu provides a credible explanation and meaningful resolution, I will not consider this matter closed. Based on the resort’s failure to properly address the disappearance of my property and its dismissive response, I cannot recommend Riu Montego Bay and will be warning others about this experience.
My Hubby and I just got back from Riu Reggae. The Resort is Definitely a Party Place with lots of great Food, Beach and Service!! It is very clean and the Staff is very Friendly. Will Definitely be Going back. Thank you to All the Great Staff who Served Us and Made Our Stay Very Enjoyable!! See you Again!!♥️
