- Morocco Holidays
- Agadir
- Royal Mirage Agadir
This sublime hotel is ideally located in the captivating heart of Agadir. The nearest beach is a mere 100 metres from the hotel, while the town's abundance of entertainment venues, exquisite dining options and attractions are not far away and Agadir-Al Massira Airport is only 21 km away. The hotel provides a selection of exceptional services and facilities, catering to guests' needs to the highest degree of excellence. Guests will be impressed by the wonderful leisure facilities, which have been designed with the ultimate relaxation in mind. The hotel boasts a stunning, contemporary architectural design, tempting guests into stylish surroundings rich in Moroccan influences. The guest rooms are modern in style and offer comfort and luxury in which to completely unwind.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services and a television in a common area.
I was good hotel and room i was good thankyou foufou and fadwa
Very disappointing experience Royal Mirage Agadir
Unfortunately, our stay at the Royal Mirage Agadir was extremely disappointing.
Our biggest concern was that my NARS shimmer powder went missing from our room, which I believe was taken by the cleaner. We also had a very serious issue at the bar. My husband handed his wallet to the barman, Meddy, so he could get the correct change. When the wallet was returned, £30 was missing. We found this extremely concerning and unacceptable.
I asked several times to speak to the manager about these issues, but unfortunately I was repeatedly fobbed off and never got the proper opportunity to discuss what had happened.
The rooms themselves were spacious and okay, but unfortunately that was one of the few positives. The food was awful and the restaurant area was very dirty and unhygienic.
Overall, we were extremely disappointed with our experience. We expected much better from this hotel and would not recommend staying here based on our experience. Please think carefully before booking.
We had really good times with foudou with fadwa
Very disappointing stay – cleanliness, service and safety need serious improvement
Unfortunately, our experience at this hotel was extremely disappointing. The biggest issue was the lack of staff presence and the very poor standard of cleanliness throughout the communal areas.
The cleanliness in the restaurant and lifts was totally unacceptable. These are areas used constantly by guests, yet they appeared dirty and poorly maintained. The communal areas were generally filthy, with sticky marks left on the floors and water being sprayed around without any apparent attempt to properly clean or dry the area.
The hotel was also seriously understaffed. There were frequent long waits at the bar simply because there was nobody available to serve guests. This happened repeatedly and made getting even a simple drink unnecessarily difficult.
The bin near the pool was not emptied for four days, which was particularly unpleasant.
There was also broken glass around the pool area. We reported this to staff, who attempted to clean it, but despite being told about the problem, the glass was still there two days later. This is especially concerning around a swimming pool and represents a genuine safety issue.
We also noticed electrical wires sticking out of walls in communal areas, which was another worrying safety concern.
The food was extremely poor and certainly not to a standard we would expect from a hotel of this type. Combined with the unacceptable cleanliness of the restaurant, eating there was not an enjoyable experience.
The one positive was that our room itself was reasonably clean. However, even here there was an issue with a leaking sink. We reported it and were told it had been fixed, but unfortunately the problem remained.
We also had a rather bizarre experience regarding a kettle. After asking for one, the hotel provided it, only to remove it again the day before we were due to leave. When we asked for it to be returned, we were told it wouldn’t be replaced because we were leaving the following morning. This seemed unnecessarily unhelpful and left a very poor impression.
In our opinion, this hotel is totally unsuitable for guests travelling with families. The poor cleanliness, broken glass around the pool, exposed electrical wiring, unattended areas and lack of staff would be particularly concerning for anyone with children.
Overall, there were simply too many basic issues during our stay. Cleanliness, hygiene, safety, maintenance, decent food, adequate staffing and basic customer service should be non-negotiable in any hotel.
Sadly, based on our experience, we would not return or recommend this hotel.
The animation team were amazing they looked after us always kind thank u for all of u
