Kenzi Europa

First the positives - the hotel is clean, functional and the staff are hard working and very friendly. It is near the beach, promenade, restaurants and shops. The food is good and plentiful and soft drinks and coffees are from machines so available at all times. The room we were in was large with a good sized bathroom and was cleaned every day. The people we met in Agadir were very friendly and there wasn’t the usual hassle to come into shops and restaurants. Food and drinks outside of the hotel were very reasonably priced. The negatives - Agadir is very busy in August so there is noise from the road until quite late at night (even with the French doors closed) The pool is a lot smaller than pictured so gets very busy and unfortunately lots of holiday makers reserved their beds the night before so getting sun beds was a nightmare every day. The pool man did try and take towels off but as soon as he had left for the day, the same people put their towels back. There is a section on the beach for the hotel so we went there quite often instead. The big negative is that during August Agadir is very overcast and cloudy. This is due to the hot weather from the Canaries meeting the cold air from the Atlas Mountains. We only had 4 sunny days out of our 2 week holiday! The locals told us that this is a common occurrence but we hadn’t been told about it. We were in building 1 and even when we did have some sun our building didn’t get any. Building 2 with rooms facing the pool did get sunshine. Agadir is a nice place and very safe but if you are looking for sunshine then Marrakech is probably a better option in August.

Child friendly hotel. We took our grandchild (3 years) on holiday and this hotel is certainly children friendly. Unfortunately too many Wasps especially at the cafeteria they are all over the uncovered food and drinks machine The buffet was decent and overall the staff are friendly and accommodating. This is certainly not a luxury hotel but for a budget hotel it functions well

Stayed for a week in August 26 with my sister. We arrived late in the evening and check in was quick and very easy. Food and drinks were provided upon arrival and there was a good selection available rather than just a few stale sandwiches that I've encountered in the past at other hotels. Our luggage was quickly taken to our room which was clean, very modern and comfortable with a huge walk in shower. There was a small fridge, tea/coffee making facilities, soap and shampoo, towels, air con and a safe with no additional charges. Everyone very friendly and helpful upon our arrival. The pool is a little small for the size of the hotel and because we were there in school holiday time there were a lot of children at the hotel. Sunbeds around the pool were always taken early but as I prefer the quieter spots away from the pool in the gardens this didn't bother me in the slightest. What did bother me a bit was the whistle of the guy who supervised the water slides. Honestly it was too much, he was whistling before the child even hit the water for them to get out! Again, a quieter spot in the garden helped with this a bit. The hotel have a private area on the beach for Tui guests. No bathroom facilities and no bar but the hotel is a short 5 minute walk so we took drinks in thermos flasks with us to keep them cold and were able to walk back for lunch and the attendant kept an eye on our towels but told us to take any valuables with us which we were doing anyway. The beach is soft sand which gets very hot so take beach shoes, Lots of beds and parasols available. Food was limited in choice but good in quality and taste. I ate a lot of the soups due to dietary requirements and enjoyed the salads and deserts. My sister enjoyed the different meats available and the veg choices. There is always pizza, pasta, salad, breads, soup, fresh fruits, deserts and ice cream available and then stews, meats etc and tagines with some lovely looking meals available. There is also always a BBQ outside with either meat or fish available. The snack bar do pizza, wraps, hot dogs, burgers, fish sandwiches, chips and fruit from 10am to 5pm Drinks are strong! The barmen do a fantastic job of looking after you and there is a very good cocktail menu as well as a mocktail menu for the younger guests. Wines, beers, spirits, soft drinks, hot drinks available from 10am to midnight. Would I return? Hell yes, in a heartbeat!!! We had a lovely week, met some really nice people, relaxed, had fun, were made to feel so welcome, ate and drank well, never hungry or without a drink thanks to the hotels fantastic staff. Huge shoutout to Othman who is such a kind soul and looked after me and my sister so well and gave us lots of helpful information and tips about the area and even taught us some Arabic. A real credit to the hotel. Can't wait to return in October with my husband for our wedding anniversary. I had booked to go to Egypt but after such a great week here with my sister I have cancelled Egypt and booked to return here.