- Morocco Holidays
- Marrakech
- Riad Karmela
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Riad Karmela
Morocco, Africa
Marrakech
This hotel is located right in the heart of the old Medina, only 2 minutes walk from the entrance of the Souks Market, and also 2 minutes from the Museum of Marrakech and the Medersa Ben Youssef. Menara - Marrakech Airport is only 5 kilometres away. The famous and magic Place Djemma el Fnaa is only 8 minutes walk. Guests will be able to enjoy a summer plunge pool and several lounge areas both in the courtyards and also on the large terraces. They will also enjoy the view of the Atlas Mountains or all round the Riad, the roofs of the old Medina of Marrakech. The hotel also has sauna, massage rooms, hammam, pub, restaurant, day trips, car rental, and internet access.
Facilities
- Spa treatments
- Massage*
- Steam bath*
- Sauna
- Outdoor freshwater pool
- Poolside snack bar
- Luggage room
- Sun terrace
- Concierge
- Garden
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent2,104 reviews
Excellent
79%
Very Good
18%
Average
2%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
Relaxing retreat
As soon as you enter this rad you are welcomed with traditional tea and biscuits . I arrived late evening and they were super kind to upgrade my room which was fabulous. My whole experience was super relaxing I loved the roof terrace which had a refreshing jacuzzi. I have to give special thank you to Omar and Hakim both were so attentive and so friendly. Also the lovely lady on the desk was super kind and let me have a late check out which was great as my flight was late in the evening. I are out lots but also had food from the riad which was lovely. I booked a massage which was great too. Although they had building works going on this did not affect my stay .
Review by Martine B Bristol, United Kingdom
Best place to stay ever
I booked this riad while I was in Marrakech as I was staying in another hotel that let’s say was unliveable, from the moment we walked in it was relaxing and welcoming, the staff were fantastic, we were given tea while we waited for our room, everything was explained to us and we went for a walk around the Riad. When we returned our luggage had been taken to our room for us, we were shown the way and as soon as the door was opened WOW is all I can say it was amazing.
We had the junior suite with private terrace and the space was great, the decor was amazing, the room was clean, the cleaners were in everyday and a new bottle of water was left for us.
The breakfast in the morning was lovely, plenty to choose from, fresh fruit, pastries, bread etc and you could have fresh made scrambled eggs or omlete, fresh fruit juice, coffee, and a selection of teas.
There is plenty seating areas throughout, either inside or on the rooftop, including sun loungers with towels and straw hats.
The staff were out of this world, friendly, helpful always had a smile and would go out their way to talk to you, ask if everything was ok etc, especially Omar who would always greet us with a hello, how did you sleep each morning.
When it was time to leave we were getting picked up a 10 minute walk from the riad, one of the members of staff called the driver to make sure he would there and at what time and walked us to the stop helping us with our cases.
If I am ever returning to Marrakech I will definitely be booking here again.
Review by Lisa H Scotland, United Kingdom
THE place to stay in Marrakech, without a doubt
If you’re looking for a stay in Marrakech, look no further, this is it! First of all, the obviously beautiful stay! And also perfectly located. Second of all, the extensive and delicious breakfast. Third of all, a really price to quality spa-experience. And lastly, and most importantly as well as most outstanding, is the service. I am quite literally speechless, I am at a loss for words to describe how truly amazing these people are, each and every single one of them. These employers were so enjoyable to converse with, helped with everything you could imagine (literally went out of their way for us, just to please us) and we truly felt so supported and understood. A big big thank you to all the employers! If I ever return to Marrakech, they can definitely expect me! Even if they multiply their prices by 100: I.will.be.there.!!!
Amazing stay in the Medina!
We had an amazing time at Riad Karmela. The riad is a calming oasis in the heart of the Medina. We enjoyed shopping in the souk and watching the World Cup in the square. Every single staff member was so genuinely kind, helpful, and welcoming. The staff truly made our stay. They went above and beyond every day for us, showing us efficient routes, recommendations, and sharing Moroccan culture. The rooms are immaculate, the food is so fresh and the spa is very relaxing. Special thanks to Omar and Brian for all their help! Riad Karmela is a must-stay in Marrakech!
Amazing, romantic experience in the heart of the medina.
We had a wonderful 10 days at the Riad Karmela. Upon arrival, we were helped with our bags from Lycee Mohammed V square, which was very helpful. Then on check-in, the property was clearly explained to us, including all amenities, and they helped us to the room.
We stayed in the Abdou suite, with rooftop terrace. The suite was clean and spacious, with excellent air conditioning. The bed was very comfortable. The bathroom was a bit old, but worked perfectly and was clean. We loved our suite! Even without the private terrace, there were lots of spots around property to lounge in the sun or shade.
The property itself is beautiful, and the amenities are generally good. There is a pool available to guests at the riad next door (same owners), but we didn't use it. The internet was very good, and the property was clean. We ate breakfast daily, and it was fantastic - croissants, toast, sweets, pancakes, and an omelet station - all included in the price. My only suggestion is that the coffee machines remain available all day - if you missed breakfast (8-10am), you missed coffee since they put the machines away and there is no coffee in the room. Coffee machines in the room might help as well. One other warning is that there are lots of stairs in this complex, without an elevator. So you should be able to climb stairs to stay here.
Finally the location - brilliant! It's in the heart of the medina, and very safe even at night. Just don't be deterred by random people saying "the road ahead is closed". Stay the course - they are leading you elsewhere (we didn't want to know why). This happened late at night. Another caveat - no alcohol here. They don't yet have a liquor license, which can take some time to get. You can buy wine in the new city, but you must drink it privately, in your room.
Shout out to the most helpful staff - Ibrahim and Omar - but all staff were so helpful! You were wonderful! Thank you also to the owners!
Review by FunkyMan3333 Ottawa, Canada
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