Riad Karmela

I booked this riad while I was in Marrakech as I was staying in another hotel that let’s say was unliveable, from the moment we walked in it was relaxing and welcoming, the staff were fantastic, we were given tea while we waited for our room, everything was explained to us and we went for a walk around the Riad. When we returned our luggage had been taken to our room for us, we were shown the way and as soon as the door was opened WOW is all I can say it was amazing.

We had the junior suite with private terrace and the space was great, the decor was amazing, the room was clean, the cleaners were in everyday and a new bottle of water was left for us.

The breakfast in the morning was lovely, plenty to choose from, fresh fruit, pastries, bread etc and you could have fresh made scrambled eggs or omlete, fresh fruit juice, coffee, and a selection of teas.

There is plenty seating areas throughout, either inside or on the rooftop, including sun loungers with towels and straw hats.

The staff were out of this world, friendly, helpful always had a smile and would go out their way to talk to you, ask if everything was ok etc, especially Omar who would always greet us with a hello, how did you sleep each morning.

When it was time to leave we were getting picked up a 10 minute walk from the riad, one of the members of staff called the driver to make sure he would there and at what time and walked us to the stop helping us with our cases.

If I am ever returning to Marrakech I will definitely be booking here again.

As soon as you enter this rad you are welcomed with traditional tea and biscuits . I arrived late evening and they were super kind to upgrade my room which was fabulous. My whole experience was super relaxing I loved the roof terrace which had a refreshing jacuzzi. I have to give special thank you to Omar and Hakim both were so attentive and so friendly. Also the lovely lady on the desk was super kind and let me have a late check out which was great as my flight was late in the evening. I are out lots but also had food from the riad which was lovely. I booked a massage which was great too. Although they had building works going on this did not affect my stay .

First of all this hotel along with all Riads don't do alcohol, so if you're looking for a boozy holiday, this is not for you If, however you're looking for a genuine Moroccan hotel features and atmosphere, this is definitely for you Arrived on my Birthday and the hotel genuinely made a big fuss ..flowers on the bed, cake, even got a song, the staff are so friendly, hotel is spotless and we'll maintained, the hotel is in the heart of the Madina so can get mental as soon as you step outside, but in the hotel, you can't hear a thing, so calming,
Breakfast was plentiful and great selection Would definitely recommend this hotel if you're looking for the real experience