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- Radisson Blu Hotel Marrakech Carre Eden
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Radisson Blu Hotel Marrakech Carre Eden
Morocco, Africa
Marrakech
Located in the recently built Carré Eden complex in the central Gueliz district & surrounded by trendy bars and restaurants and a shopping mall, the Radisson Blu invites you to experience lifestyle luxury steps away from history. The 198 rooms and suites at the Radisson Blu Hotel Marrakech Carre Eden, created by acclaimed architects Lotfi Sidi Rahal and Meriem Benkirane, feature a warm, contemporary style and amenities like free high-speed, wireless Internet and LED screens with satellite channels. The unique open dining area combines a restaurant, lounge and bar and serves organic meat and fish. The hotel also features an aquarium swimming pool, an expansive patio with sun beds, a fitness center, a spa and a ballroom, and 10 meeting rooms for business events.
The Local Area
Tripadvisor Reviews
4.5 Excellent1,683 reviews
Excellent
69%
Very Good
19%
Average
6%
Poor
3%
Terrible
4%
Location
Cleanliness
Service
Value
Disappointing Marrakech stay, multiple unfixed room faults and broken promises.
We chose the Radisson Marrakech as the final stop of a two-week family holiday, and as a returning rewards member I had high expectations after a good previous stay. Sadly, this visit fell well short.
Our suite had multiple faults on arrival. A flickering en-suite light, a non-working shower light (leaving the shower in darkness), a broken key-fob panel and a broken iron. Over the following days more problems appeared: an unusable guest toilet, a fridge that didn't cool, and balcony chairs that stayed dusty throughout.
The staff were consistently polite and apologetic, and the duty manager was candid in admitting the room should never have been assigned to us. The problem was follow-through: repairs were promised daily and repeatedly not delivered, and the general manager's promised follow-up before departure never came.
Credit to the individual team members for their courtesy, but for a brand of this standing and a loyalty member, this was a genuinely disappointing experience.
Review by Connector53143192917 Stockholm, Sweden
Short break to marrakech
Checked out this morning, hotel is in a good location in gueliz amenities close by. Hotel is nice and clean with friendly staff especially Jihad was very pleasant.
so good, you will want to stay longer
A wonderful hotel, full amenities and centrally located. Safe neighborhood with lots of shopping around it. Nice courtyard and pool, live music at night, but not loud or brash.
Review by Wynn R Morgan Hill, California
Great stay and friendly staff
Really nice hotel. The room was clean, the staff were friendly, and everything was pretty comfortable. The location was good too. I had a good stay and would happily come back.
Review by Flyer18728080327 Marrakech, Morocco
Repeated business stay
I have regularly stayed at this hotel and this time it wasn’t a 5 star review. The hotel and staff were previously exemplary.
Why:
- Tried to check in earlier (appreciate it states 15:00) and told to wait by the pool and they would get me when the room was ready. Nobody came.
- Room had maintainance issues, dividing balcony glass between rooms (gone) which is not ideal for safety, a couple of light bulbs broken.
- Deposit still not returned and it appears city tax has been charged twice.
It’s a bit of a shame.
Review by Stuart C Bournemouth, United Kingdom
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