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- Grand Plaza Marrakech
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Grand Plaza Marrakech
Morocco, Africa
Marrakech
This hotel is situated in the centre of Marrakech, next to the lively Gueliz District. The hotel is in front of the Royal Theatre and the Railway Station. The Convention Centre is also nearby, and the medina is only 3 km away. The hotel is decorated in a Moorish-Arabic style. It has an outdoor swimming pool and lounge area and a fitness centre with views to the swimming pool. The hotel's spa offers massages and hammam treatments. The hotel has three restaurants, where guests can choose between international cuisine, exotic Moroccan specialties or savoury Asian food. The hotel also features a café and a lounge bar, both with a terrace, and a poolside drink and snack bar. This stylish hotel is perfect for both business and leisure travellers, and it offers plenty of activities. There is a bowling alley, a pool table, a foosball table and a nightclub.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good1,311 reviews
Excellent
42%
Very Good
35%
Average
11%
Poor
4%
Terrible
7%
Location
Cleanliness
Service
Value
Fabulous
Wonderful Stay at Grand Plaza Marrakech
My sister and I stayed at the Grand Plaza Marrakech last week for 4 nights and we had a wonderful experience. From the moment we arrived, we felt very welcomed. The staff were friendly, warm and inviting, and the entire hotel was exceptionally clean.
The location is fantastic — very central and convenient, making it a perfect base for exploring Marrakech. malls in each direction easy to get to within walking distance .
We stayed in a pool-facing room on the 4th floor, which was lovely. The room was spacious, comfortable and very clean, and the bathroom was also spotless. Our only small downside was that we found the bed quite firm, and the pillows weren’t quite to our personal preference.
A special mention goes to Rachid, the pool attendant, who was incredibly friendly, attentive and always happy to help. The pool and restaurant staff were also fantastic, regularly checking on us and bringing us snacks and drinks, which made our stay even more enjoyable.
The lady at the concierge desk was extremely helpful and informative, always happy to give us advice and recommendations. We also found the security staff at the front entrance to be very friendly and welcoming.
Overall, we really enjoyed our stay at the Grand Plaza Marrakech. The friendly staff, cleanliness, excellent location and lovely atmosphere made it a memorable experience.
We would definitely return to Marrakech, and we would happily stay at the Grand Plaza again. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
Horrible Experience
Unfortunately, my experience was very disappointing. There were last-minute changes to important booking arrangements, communication became increasingly difficult, and several attempts to contact the property went unanswered. As a result, I was left without the confidence needed to proceed with my trip and ultimately had to cancel my travel plans. I hope the property improves its communication, reliability, and customer service for future guests.
Excellent hotel
An excellent hotel with great facilities. Staff exceedingly friendly and helpful. Rooms spacious ( although rooms on the roadside of the hotel can be noisy due to traffic) with all usual facilities to make your stay comfortable. Great swimming pool and gym. Meals are good to excellent. Breakfast are wonderful with a wide selection of hot and cold dishes. Evening meals are buffet style,good selection to suite all. Definitely recommend this hotel if going to Marrakesh.
Avoid if you can!
Let’s start with the positives. The service in the restaurant was good and the room was clean. The pool service in the afternoon was ok. Now after these highlights it has been all downhill. Our room was on the outside of the hotel facing the station - to say it is noisy is an understatement. Constant horns from cars and general excessive traffic noise made it hell. Effective sound insulation and double glazing is needed. The choice of food in the self-serve restaurant was limited, but of ok quality, no more than that. After dinner we sat by the pool and tried to order some drinks. It took 35 minutes to be approached by a waiter, despite constant acknowledgments, and then after a further 5 mins half our order arrived. It then took 10 more mins for the rest of the order to be delivered. Some ladies at the table near us were still waiting after getting the drinks menu 30mins earlier. At this point we paid and left. If you have to say in this hotel make sure you have an inner room. But better still, do yourself a favour and avoid if you can.
Brilliant. Will stay again
We were a party of 5 and all had pool facing rooms. You could not hear a thing from the busy roads. Everything was clean, not overcrowded. The food excellent and the staff amazing.they even have little tortoises in the gardens. Timmy (baby), Tammy (mid sized) and Tommy (largest) Katrina was phenomenal. Thank you for making our trip one to remember. You couldn’t do enough for us.
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