Name: Xperience Sea Breeze Resort
Price range: from £568.24pp (7 nights includes flights and transfers)

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Pool

This is my second time staying at this hotel, and while I initially had a fantastic experience, I must admit that I left this time feeling quite disappointed. 

The positives:
Hotel: The hotel itself is lovely. Clean, modern, and well-maintained. The rooms are spacious and comfortable, and the facilities are top-notch.
Waiters, Cleaners, & Bar Staff: The staff is amazing! Very friendly, polite, and always willing to help. They truly make you feel welcomed and valued. Especially Meana, the bus driver of an evening. What an absolute treasure. 
Food: The food is excellent – diverse, tasty, and always something for all taste buds. The buffet is well-stocked with a great variety of options that cater to all tastes, we never felt hungry. Elements restaurant is a 10/10, for breakfast, lunch & dinner. 

The negatives:
Entertainment Team: Unfortunately, the entertainment team was a huge letdown during my second visit. It was clear that they were not as welcoming towards English guests as they were to others. This was especially evident with Elena, who came across as quite intimidating towards our group. We felt completely ignored and uncomfortable when interacting with her. Furthermore, the one and only male entertainer, Donga, behaved inappropriately toward one member of our party. The other members of the entertainment were very hostile towards us, their actions and comments were unprofessional, and it made our group feel uncomfortable. 
We weren’t the only ones to feel this way – we were approached by several other British guests who confirmed they had similar experiences. It seemed like the entertainment team were more focused on other nationalities than on making all guests feel included.

Reception Staff: The reception staff were especially disappointing this time around, compared to my first visit in August. A staff member named Memi and another (who avoids wearing a name tag but has been pictured in reviews on here before) were rude, abrupt, and dismissive, particularly towards women. It was an unpleasant and unprofessional interaction that left a sour impression. I’ve noticed from previous reviews that this isn’t an isolated issue. The general manager did absolutely nothing when the staff members continued to be rude and passive aggressive infront of us, saying he would pay for our food and drinks aslong as we wrote a good review. I own 2 businesses if a member of my staff spoke to a customer infront of me the way they would no longer be a part of my team. The General Manager is reportedly asking for good reviews, but if they truly want positive feedback, they need to start with hiring or training better reception staff. The current team, with their rude, passive-aggressive, and arrogant behavior, is tarnishing the hotel’s reputation.

I hope the management takes this feedback on board so future guests can enjoy the consistently great experience this hotel is capable of providing. While I’m unsure if I’ll return for a third visit, I genuinely want to see the hotel live up to its full potential.

In summary, while the hotel, waiters, bar staff and food remain excellent, the behavior of the entertainment team & reception staff this time really tarnished the overall experience. I hope the management addresses this issue, as the rest of the hotel truly deserves better.

Entertainment & Reception staff is an absolute let down for this hotel.

Stayed a week before Christmas. Family of 6. Separate rooms even thought one of the room had a conjoined door.
Egypt are never a five star based on the uk.
The decor was very tied in our rooms- many signs of obvious repairs but is want an issue for us. I had a cockroach running over the bed at 2am. If I had t of watched I am a celebrity beforehand I think I would have been a mess. There’s always a great English movie channel in Egypt. As there was here.
The entertainment was very basic. Something children could put together in the back garden. 
The bottom pool and staff were absolutely fantastic. I can not remember the bar am s name but he was incredible always making a tequila bomb for everyone. His service was impressive. The staff were great. The bus service from the reception to the beach was extremely pleasurable when they had the lovely smiling man on. Everyone loved him. He was on when we was leaving to leave home a tip. 
Our stay was pleasant and the staff were lovely. Often seeing the mangers walking about which cast a shadow around. They were very stern and very unwelcoming and did not talk. Had the staff running around after them like no tomorrow, serving them meals etc- blue coats! 
We have stayed in JAZ AQUAVIVA
NEVERLAND
CONCORD
AND A FEW MORE.. plus many in Tenerife, Spain Turkey 
And have never come across a hotel that stops AL (all inclusive) at checkout. Which is 12pm 
They have a notice board in reception saying when you check out you have to pay for lunch and pay for tea and drinks etc.
We were a family of 6 and did not get picked up untill 8pm the mangerment stopped the lovely waiters. Waiting on us. Even though we tipped more than genourouly though our stay. Well over £200 we was alloud water from the machine. 
I have never come across this behaviour in my whole adult travelling of 20 years.
We have visited Egypt twice a year for the past 3 years and will not come here again.
We was very close to booking Concorde for the 2nd time but chose something different and I wished we had booked Concorde. And will never return to sea breeze again.

All tips are handed in and shared. There are cameras everywhere. It’s like the Truman show honestly. They have signs up at dinner.

At check out the have someone come to your room and pict your luggage up so you have to check out and there code your AI. Ands are cut from your wrist and you have to pay. 
Wouldn’t surprise me if it all went to the mangement!!! 

WILL NOT RETURN!!!

Family of 6, pleasent but WILL NOT RETURN!!!

Entertainment and front of house throughly lets this hotel down massively. 
Entertainment always look severly hungover in the mornings. 
The male entertainment is a sex pest, which is concerning considering he is wearing a wedding ring. 
Annoying everytime they say SEVEEEN they get people to cheer in the pool- well I say all - all of the 5 that join them in the pool. Some people just want to relax. 
To sum it up I’ve basically had more entertainment at a funeral wake than what this team offers.

Front of house staff are rude dismissive and the most unhelpful miserable people there is.

Although everybody else at the hotel is a 10/10

Just avoid FOH & Entertainment and you’re fine

Had an amazing time. Food was very good. Only criticism is that they could label food and drink to say whether they are vegetarian/vegan. 
Staff very helpful! We'd like to a give a special shout-out to the waiter/bartender Shady who was very friendly and took extra good care of us! Ahmed the bartender was wonderful too! A very great holiday!

Great experience! Lovely staff.

Holiday in January! A wonderful experience at Xperience Sea Breeze Resort. From the reception when Memi greeted us with a smile on her face to Mina, the cleaner who created us figurines from towels, everything was excellent. Warm, friendly people, diverse, tasty food, there really wasn't anything we didn't like. We had room 1627 with a sea view, so all together made one of the most beautiful vacations.
I wholeheartedly recommend Xperience Sea Breeze Resort for those who want a quality vacation. We will definitely come back.

Excellent

Xperience Sea Breeze Resort, located in Sharm El Sheikh, offers a escape with direct access to a beach and stunning views of the Red Sea. Known for its five-star service, the resort features elegantly designed rooms equipped with modern comforts, many of which come with balconies or terraces overlooking the sea. Guests can enjoy a variety of dining options, including international and seafood restaurants, as well as multiple bars for refreshing cocktails by the pool or beach. With five outdoor pools, a relaxing spa, and a range of activities like snorkelling and diving at the on-site coral reef, the resort is a fantastic choice for couples and families seeking both adventure and relaxation along Egypt’s beautiful coastline.

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Xperience Sea Breeze Resort