Jaz Sharks Bay

I absolutely loved my stay at this hotel! The rooms were clean and comfortable, the staff were incredibly friendly and helpful, and the whole atmosphere was relaxing and welcoming. Everything was well organized, and the service was excellent. I truly enjoyed every moment and would happily stay here again. Highly recommended! ❤️🏨

Had a amazing holiday here lovely hotel amazing staff specially sena entertainment,rooms lovley food could Have been a bit better more options ,however the snack bar was amazing ,my room maid was great lovely guy

We are not normally people who complain, and as a family we have travelled extensively, so unfortunately this review reflects just how disappointing our two-week holiday at Jaz Neo Sharks Bay was.

From the moment we arrived, things were not as we had expected. We arrived late at night and, once we got into our room, it was immediately clear that it had not been properly cleaned. There were still open packets of crisps left in the cupboards, and generally the room did not give the impression that it had been properly prepared for new guests. After travelling for hours and arriving late at night, this was not the welcome we were hoping for.

The food was another disappointment. We completely appreciate that we were in Egypt and that the food would naturally be different from what we are used to at home. However, there was very little variety for children. Surely providing some basic children's options, such as chicken nuggets and other simple foods, would not be particularly difficult. With so many families staying at the resort, we expected considerably more consideration for younger guests.

Unfortunately, there was also very little for children to actually do. The main option was the swimming pool. Even then, if the children were splashing around and enjoying themselves, one lady complained, and the response was to remove the nets, which left everyone else with even less to do. We found this extremely disappointing, particularly given how many families were staying at the hotel.

The entertainment was another major let-down. The entertainment team were barely around, and the activities seemed very limited to things such as water polo and darts. Amir was fantastic whenever he was there and genuinely made an effort to get people involved, but without him there was very little happening. The girls on the team often appeared uninterested and unwilling to get involved, which made the overall atmosphere feel flat and boring.

The evening entertainment was held outside. Although we did see some good acts, we saw some of the same acts around four times during our two-week stay. There seemed to be very little variety, and after a while the evening entertainment became repetitive rather than something to look forward to.

Overall, we genuinely tried to make the most of our holiday and did not arrive expecting everything to be perfect. We understand that every country and every resort has its differences, and we are usually very easy-going when we travel. However, when you are paying for a two-week family holiday, you expect a reasonable standard of cleanliness, food choice, activities and entertainment.

Sadly, Jaz Neo Sharks Bay did not meet those expectations for us. The biggest disappointment was that the resort has so much potential, particularly as a family destination, but the lack of activities, limited children's food options and poor entertainment made the holiday feel much less enjoyable than it should have been.

We hope the hotel takes this feedback seriously, because with some improvements to the cleanliness, children's facilities, food choices and entertainment programme, the experience could be considerably better for future families