- Egypt Holidays
- Nabq Bay
- Regency Plaza Aqua Park and Spa Resort
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Regency Plaza Aqua Park and Spa Resort
Egypt, Africa
Nabq Bay
Perfectly located in the heart of the Sinai Peninsula, a step into a whole new world of the most exquisite rare combination of the richest coral reefs 700 meter away from the beach , turquoise blue water, crimson mountains and desert landscapes of inspiring beauty, considered one of the best kite surfing spots. A superb 5 star deluxe hotel majestically and directly located on the beautiful, coral beach of Nabq Bay.Considered the crown jewel of the area.Regency Plaza Resort is located within 10 minutes from Sharm El-Sheikh international airport and 25 minutes from the famous Naama Bay center
Hotel Information
Treat yourself with massages, body treatments and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless Internet access, a hair salon and shopping on-site.
Facilities
- Billiards
- Volleyball
- Massage
- Steam bath
- Sauna
- TV lounge
- Children playground
- Sun loungers
- Outdoor freshwater pool
- Poolside snack bar
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good6,202 reviews
Excellent
56%
Very Good
21%
Average
11%
Poor
6%
Terrible
7%
Location
Cleanliness
Service
Value
Don’t Party at the Regency Plaza – Our Honest Experience
Very disappointing – definitely not a 5-star resort
We came to the Regency Plaza as a group of 12 for a two-week holiday, including 3 disabled members of our group, and unfortunately the experience fell far short of what we expected from a 5-star hotel.
Our holiday started badly. On arrival, all 12 of us, including the 3 disabled members of our group, had to trek from the front of the hotel to reception without our luggage. Check-in took a long time, and we were only given one key card per room.
What made this even more frustrating was that the hotel refuses to provide an additional key card, because the key card is also required to operate the air conditioning in the room. This means that if one person leaves the room with the key card, the air conditioning goes off. In a hot country, this is particularly frustrating and completely impractical when sharing a room.
It honestly felt as though the hotel has invested more money in ensuring the air conditioning cannot be left running without someone physically being in the room than it has in the quality of the food or updating the very tired and dated hotel.
When we finally got to our rooms at around 2am, we were extremely disappointed. Of the 6 rooms we had booked, 5 were supposedly “Deluxe” rooms, yet they were very dated, warm and dirty. The only room that was reasonably acceptable was the Superior room.
At 2am, we went to speak to the manager and were offered an upgrade at an additional £10 per person, per night, with the promise that we could move rooms the following morning. We agreed and ended up paying over £260 per room to upgrade. The new rooms were certainly better and had a partial sea view, but we shouldn't have had to pay extra to get a room that met a reasonable standard in the first place.
The food throughout the resort was very poor. It was just about passable in the areas reserved for Regency Club guests, which we had paid extra to use, but overall the food was nowhere near what we would expect from a 5-star resort.
The staff were very hit and miss. One thing we found particularly uncomfortable was the feedback process through the hotel app. Halfway through the holiday, we were asked to rate our experience. When anything other than a 5-star rating was given, cleaning staff and managers came to our door to challenge the rating and ask us to write positively about the hotel on TripAdvisor. We found this extremely inappropriate and put us in a very uncomfortable position.
The pool towels were supposedly changed daily. During our two-week stay, ours were changed only once.
The Wi-Fi was also terrible. Even after paying to upgrade, it continued to disconnect every other day, meaning we had to go to reception repeatedly to get it sorted.
Drinks stop being served at midnight, and bottled water is not available around the hotel. The only bottled water we could get was the 1–2 bottles provided in the mini-bar, which was otherwise empty.
The aqua park was another disappointment. The rides were only operating for around 4 hours a day, and even then, whether the rides were actually running seemed to be hit and miss.
There were, however, some positives. The pool staff, pool bar staff and the waiters in the Regency Club lounge were fantastic and were some of the highlights of our stay.
Overall, though, the Regency Plaza is absolutely not a 5-star resort in our opinion. For the amount of money we paid, including the additional cost to upgrade our rooms and use the Regency Club facilities, we expected a much higher standard.
We would never return to this hotel.
Do yourselves a favour and book somewhere else. There are plenty of resorts that offer a much better experience for your money.
Review by snape_mike2306 Stoke-on-Trent, United Kingdom
Cleanliness of peace
Room number 2334 cleaned by Mohamed, all very clean, always left a gift made of towels. I highly recommend
Great resort, but food and extra charges need improvement
We had a mixed first experience in Egypt. The resort has a great location, a lovely atmosphere for families and children, and some excellent swimming pools. The aqua park is also very good and the kids really enjoyed it. The hotel is a little outdated, but overall it was clean enough and well maintained. The staff were definitely the highlight — they genuinely could not do enough for us. Ahmed from Floret deserves a special mention; he is an excellent member of staff, very professional and clearly knows his job. We stayed in a sea-facing suite, which was a good size and had a lovely view. Layali restaurant was probably our favourite for food, although even there we felt the food could be much better. Unfortunately, food was our biggest disappointment. There are plenty of restaurants and lots of choice, but much of the food was quite bland and there was very little in the way of sauces or seasoning apart from ketchup. The kebabs in Layali, for example, were more like fried meat and were nowhere near the quality we would expect from Turkey or even from a decent restaurant in the UK. For the money we paid, we expected considerably better food. Another thing that really annoyed us was the $20 charge for a missing beach towel. We understand that hotels need to account for towels, but $20 for one towel felt excessive — especially when the quality of the towel certainly doesn't justify that price. Make absolutely sure you return your beach towels before checking out. Tours and other activities around the resort are also very expensive, although that's obviously a personal choice and not necessarily the hotel's fault. Overall, we enjoyed our stay and the children had a good time, but for the price we paid, the experience could have been considerably better. The staff and facilities are good, but improving the food and being more reasonable with additional charges would make a big difference. Good family resort, but at this price I would expect better food and fewer unnecessary extra charges.
Regency Plaza
Just come back from a fantastic family holiday at Regency plaza , firstly I would like to thank all the staff as every one was so nice, I would like to mention two that made are holiday that was Ibrahim Saeed lifeguard at the small pool he was so nice always there in the morning setting up are sun lounges and always having a good chat about life and football, he gave my son lots of pool related thinks to play with in the pool and also lent us 3 snorkels to go on a trip and if he didn’t me and my family would of not been able to do it as the ones on the trip was useless. Also are room cleaner Mohammed in block 6 room number we was at was 6306, every day the room was spotless with different towel art every day and was always around if we needed anything. Also all the bar staff and also the staff at the Costa pizza were all friendly, so I would like to say a BIG THANK YOU from me and my family for looking after us. As of the hotel it’s a bit outdated but it’s a very big resort so I would expect it wasn’t going to be 100% but main thing it was clean. As we was away, there are works going on around the resort so I’m guessing they are trying the best to update it but that didn’t stop us having a fantastic holiday. Food wise it’s what you would expect on a all inclusive food package was pretty much the same sort of stuff with slight changes as the days go by food. For the fussy eaters I would highly recommend the Costa pizza place it’s on the way to the beach just passed the small pool the food there was really fantastic pizza and pasta it was my 9 year old son’s favourite place to eat and best thing is that it’s open most of the day. The Aqua park was ok it’s only thing was that it’s very busy so if you are planning on going there get there for around 10am, also the slides are only on 10am to 12pm then stops and starts back up at 3pm to 5pm so there is a large gap in between so go for some lunch to try and kill some time. I would highly recommend this resort it’s not the full 5* but for the value it’s everything you would need I would definitely go back. Thank you regency plaza for a fantastic family holiday 😁🇪🇬🐪☀️🏝️
restaurant
Layali restaurant very very good with chef Mohamed and Mr.Ehab!!! Very good bbq and very good service!
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