- Egypt Holidays
- Naama Bay
- Panorama Naama Heights
This hotel is perched overlooking Naama Bay, lying just 15 km away from Sharm El Sheikh International Airport. The hotel boasts stunning views over the Sinai Desert and the mountains. This wonderful hotel affords guests an insight into the rich culture and history of Egypt. This wonderful hotel is set amidst extensive, landscaped gardens, basking in an air of peace and serenity. The superbly-designed guest rooms offer a luxurious setting in which to escape the rest of the world. This wonderful hotel features an endless choice of exemplary facilities and services. Guests are sure to be impressed by the high level of service and excellence that this hotel delivers.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
It was horrible don't waste your money going here unless you want to eat out every day and spend way more than you would usually on an all inclusive holiday the staff are weird they look and you weird as a girl I felt so uncomfortable and there's 1 or 2 English family's there and the rooms are so bad dirty old the showers flooded multiple times the food is so bad they do the same 5 dishes no chips they give you raw pizzas at dinner and theres literally nothing to eat there the power shut up while we was there so all the lights in the hotel shut off please save your money and go on a holiday with a tui 3 plus rating instead
very poor hotel on may points, food woeful and yes i did end up in my room for a few days with the runs severe as well, the rooms are dated need upgrade, have a safe in the room that is not bolted down room cleaner did a great job, loose tiles all over hotel, many broken especially around the pool with cement put in to fill holes, not enough sun beds for guests and many are damaged or broken, animation do nothing i was there 11 days never spoke once or asked me to join in activities as for the restaurant it has approx 110 tables, yet complex holds 600 plus, it is like feeding time at the zoo if you do not get a table you have to eat outdoors in 40c heat with flies landing on your food, outdoor cooking food is left uncovered for 25 mins before cooking i never ate from outdoors because of this, very little choice for kids, mash vegies rice for breakfast or 1 toaster for toast, 3 cereals choice is very limited management do not care as they selling hotel needs a major update from new owners avoid this hotel at all costs, i have been Egypt 4 times this is by far the worse i have ever endured i was so glad to get away, the 24 hour bar upstairs is handy for coffee during the night but watch all the chairs as they have dodgy backs on them again broken so do not lean back in them, the bar staff do an amazing job day and night so polite bring your drink to you, but watch the balcony it has a glass barrier al round it 2 pains are shattered yet not taped off, sun rise is awesome to watch from here of a morning it is very quiet very few positives from this hotel, it is one i will never return to, not even if it was for free
We are still here but felt the need to write something whilst we are struggling after just two days. The food is appalling and there is very little for Europeans to eat. We have been to Egypt before so we know this isn't normal. Breakfast is exceptionally poor, I don't expect a full English breakfast but there is no alternatives you would find in other hotels in the region. No butter available unless you ask and when you taste it you wish you hadn't asked. No jam or chocolate spread. Overall there is little or no organisation. The grill area outside is a free for all with long waits as no one is organising the queues and staff who obviously have their favourites. Even the entertainment feels like an after thought with nowhere enough chairs and tables for everyone and those that are there are all over the place as people do what they want as the staff presence is minimal. The pool is filthy as none of the filters are working or pumping. There is green slime under all the pool ledges. I know you cannot help how your guests behave but you need some level of control.... mob rule should not be the morm because people can act / badly. There are some things that are exceptional with the hotel..... but they are overshadowed by how bad the food, management and pool is. I am in room 1122. The picture is of the cake portion I was given, maybe you have more control over budgets than you do managing your staff and you have taken your eye off the ball completely as your guests are no getting value for money.
A special thank you to Ashraf and Khalil for taking such great care of our room and for their exceptional kindness, attention to detail, and warm smiles. And a big thank you to Mr. Ayman and Mr. Waheed as well for their wonderful service. You all made our stay truly enjoyable! ❤️
We have just returned from a 14 day holiday at this hotel and would NEVER return! This is an absolutely awful hotel and we are so glad to finally be home. The food is very poor and the restaurant service is chaos. They serve the same food everyday (and I literally mean everyday, the same food for breakfast, lunch and dinner). Bizarrely breakfast consisted of mashed potatoes!!! Lunch and dinner were the same food of rice and pasta, desserts were poor and very dry. They cater solely for locals and have literally no British food whatsoever. We are not fussy eaters, but we struggled to find anything to eat. The worst part was the experience in the restaurant, other guests not queuing and pushing in, taking piles and piles of food to their tables so there was literally no food left for anyone else. No salad left and we could never get a bread roll. There were no plates, bowls, cutlery ever, you always had to ask staff to get them and this was a long wait. For dinner which opened at 7pm, we found we had to queue at 7pm outside the restaurant everyday to get a table and to ensure we could eat, as if you went later most of the food had gone. Other guests push past you in the line to the restaurant, it is honestly complete chaos. We travelled with an older relative and she was nearly pushed to the ground multiple times during the 7pm stampede when the restaurant opened. Staff are aware of this as a member of the restaurant team stands at the front everyday, although does nothing to stop it! Other families we spoke to also struggled with the food, and one had taken to eating out every day, unfortunately we couldn't afford to do this. Also, 3 members of our family of 6, suffered stomach upsets whilst there. We have never had this issue before during previous holidays to Egypt and we have never not been about to eat before. Another big disappointment was the lack of entertainment. The entertainment team, and I say this loosely, is dreadful. The male amination team spend most of their time chatting up young girls and ignored other guests. For the first week, none of the amination team even spoke to us. The evening entertainment is non existent, they put no effort in whatsoever to entertain the guests. A big shout out to Isaac the poolside waiter, he was amazing throughout our stay and the only positive to our holiday. I feel completely cheated to be honest as this is never a 4 star hotel, it would be pushed to be a 2 star. Please do not waste your money going to this hotel, it is cheaper than some other hotels, but it is cheaper for a reason. Completely ruined our holiday. I think management has a lot of issues to sort out urgently!!! It was not a relaxing holiday due to rudeness of other guests at the hotel and the staff who do nothing about it.
