- Egypt Holidays
- Hadaba Om El Sid
- Tivoli Hotel Aqua Park
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Tivoli Hotel Aqua Park
Egypt, Africa
Hadaba Om El Sid
The hotel is situated close to a coral beach in Ras Om El Sid, 1 km from the centre of Sharm El Sheikh and 20 km from Sharm El Sheikh International Airport.and 03 km to the hotel beach
The hotel is built in a combination of modern and classic styles. It is air-conditioned and comprises a total of 114 lodgings. Facilities on offer include an entrance hall with 24-hour reception, a hotel safe and a currency exchange facility. There is also a small supermarket on site, as well as a bar and a restaurant. The hotel offers guests excellent laundry and valet services and there is a bookshop and a jeweller. Free parking and a shuttle service to the hotel beach are also available.
The rooms are equipped with everything a guest might need, including an en suite bathroom with hairdryer, air conditioning, a satellite TV, and a balcony or terrace. Either a king-size or a double bed comes as standard and all apartments are equipped with mini fridge. The heating and air conditioning are individually adjustable.
There are sun loungers and parasols laid out ready for use on the local beach. The hotel has its own unique heated jacuzzi pool , aqua park with 6 slides ( 3 for adult & 3 for children )Sun loungers and parasols are laid out ready for use.
Facilities
- Billiards
- Beauty salon*
- Massage*
- Entertainment programme for children
- Entertainment programme for adults
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Poolside snack bar
- Dining area
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good1,286 reviews
Excellent
69%
Very Good
10%
Average
5%
Poor
4%
Terrible
13%
Location
Cleanliness
Service
Value
AVOID AT ALL
How any travel operator can offer this as an all inclusive refurbished hotel is beyond me- it ruined what should have been a much longed for (and expensive ) family holiday. It’s basic, scruffy, dirty and not all inclusive- very basics are included but everything else from water to the snack bar and beer is chargeable. The WiFi, even the ‘fast chargeable option’ is really poor, the pool area is littered with rubbish in the plants and cigarettes ends and overflowing ashtrays everywhere. In the pool bar area where drinks are served it’s filthy. The pool edging is broken and dangerous, the sunbeds and cushions are old and mainly damaged and the pool & table tennis tables- both split and broken and they charge for the privilege of attempting to play on them, The ‘aqua park’ is a small 2nd pool with 4 small chutes and 3 slightly larger- 2 days out of our 3 day stay only 1 of the larger ones was working with a trickle of water. The rooms are a decent size but really dated with old poor fittings including ill fitting doors, dirty showers and scruffy furnishings. I only ate once in the restaurant as again the surroundings etc were pretty grim and unfortunately ended up with an upset stomach. We ate out the other 2 nights we were there as the food at tivoli was to us inedible and we didn’t want to risk getting ill. After trying to communicate with our booking agent to get moved, Tivoli agreed to only charge for the 4 nights we had stayed and I had to pay to book another hotel via booking .com to salvage our holiday and deal with the complaint when I returned to the uk. There were about 4 other English groups at the hotel, all with the same thoughts and dissatisfaction- raising their own complaints with their tour operators. This hotel should not be advertised as suitable for holiday accommodation for so many reasons. It was not a budget price optionand we expected acceptable accomodation, food and facilities which were absolutely not available. This is totally misadvertised and despite multiple complaints is still being promoted by multiple tour operators!
AVOID AVOID AVOID !!
Review by 123-sues Hampshire, United Kingdom
2 star hotel at best!!
This is the worst hotel I have stayed in by far! I paid for all inclusive but it is only from 10am to 10pm. The food is very poor and selection is limited and everyday is the same food. They serve you drinks in plastic cups and it’s only soft drinks no mocktails nothing. The rooms are very basic and the room AC doesn’t work at all! I asked a couple of times and nothing was done!! The only good thing are the staff.
Review by foyzul56 London, United Kingdom
Dark and unwelcoming
We booked an all-inclusive with HolidayGems and was surprised when we arrived (shortly after 10pm) as we thought the hotel was closed! It was so dark around the pool, though the reception was lit. Our main issue was the package we received - it wasn't all-inclusive, I would set it as full board plus because soft drinks and spirits were included, but wine wasn't & beer was only available during meal times. It was miles from the beach and the shuttle only ran at 9am and 2pm - returning at 2-30pm or 5-30pm. The beach was shared by quite few hotels and nothing was part of the all-inclusive but it was a 20 minute bus ride. That left us with the pool which was quite small and the entertainment was so loud during the day (a full disco set up with a DJ!) - drinks were OK but most of us went to the supermarket to get beer to drink during the day. Food was OK though very samey - but the waiting staff cleared your plate so quickly, it felt really rushed and unfriendly - certainly couldn't have a leisurely lunch & the beer we so looked forward to was generally flat & warm. And that was the main issue - I have never felt so unwelcome on holiday before ! The pool bar might as well have closed at 8pm because after dinner, they always ran out of ice, served warm soft drinks and at one point a hot g&t - simply brushed off by the bar staff who were busy packing away ! It appeared that they wanted you to spend money and when we ordered a couple of pizzas instead of the buffet dinner, they were quite nice at a reasonable price. And as we sat outside of reception, it was lit - sitting by the pool was so dark, we had to use our phones to light the table! We managed 6 days before we moved to another hotel - the holiday company were useless and offered no help. In fact the in resort rep was extremely dishonest and didn't do anything to help at all, so the move cost us quite a lot !
AVOID AT ALL COST.
stay away absolute shot hole staff rode don’t give a care in world we checked in at 13pm midnight checked out 10am following morning. WOW
PLEASE READ TO END! AVOID AT ALL COSTS
AVOID AVOID AVOID This place isn’t even a 1 star hotel absolute dump! We checked in at 12.30am and checked out at 9am. This is our second time in Egypt and honestly this hotel was absolutely AWFUL! Walked into the room to find door would barely close, dead cockroaches in the room, and the stench of cigarette smoke hit you as soon as you walked in. I walked round the room to find the bedding on our 2 single beds MOULDY with curly black hair on the covers. Left over food in draws and fridge to then see my white socks underneath WOW they were fully black from the floor. We went straight to reception to speak to them to be greeted with rude and arrogant staff saying was too late at night to do anything for us. Due to the time we had no choice but to sleep there with a blanket I brought for the plane. 8am next morning we were in reception manager agreed to see us and said they could spray the room we explained this was not good enough. Breakfast was left over cakes from the day before wrapped in cling film and drinks was WARM water from a water cooler! TUI rep never turned up to welcome meeting and when we mentioned complaint they became rude and hostile. We eventually ended up checking out and paying to stay in a different hotel for the remainder of our holiday. We are frequent travellers who have stayed in 2* to 5 * hotels and this was Honestly the worst 10 hours we have ever had. Please if you have booked request a change this hotel does not deserve anyone to spend their well earned money to arrive to that!
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