Sunrise Montemare Resort Grand Select

Third review as first two were declined!!!

Food - the main restaurant is far too small for the size of the resort. It is utter chaos at breakfast. Pushed around, hygiene non existent - adults and kids, picking up bread and pastries with fingers then putting them back! Preferential treatment for non English- they are the “special guests!” I was told!

Dinner isn’t much better. Contaminated serving utensils, ran out of food fast, not relaxing at all all, reminded me of a school canteen!

À la carte is mediocre with the exception of the Mangal which was delicious.

Day entertainment team worked very hard. No idea how to describe the evening entertainment though. Watching 4 women do a sexy catwalk, an impression of a chicken and then ask men to take their clothes off (winner being the woman with the most amount of men’s items!) made me wonder where on earth we had come. I think the fact the manager asked guests 4 times if they had enjoyed the entertainment at the end of the show and received little to no feedback should provide a good indication that this is just not “entertaining”

Massage - terrible experience. Masseuse has one hand on me and the other in her phone!!!! NEVER had this experience before in any spa.

We have visited Sharm many many times before. We would not return to this hotel for the same price, there are many others that set higher standards and deliver exceptional customer service.

⭐️⭐️⭐️⭐️⭐️ Absolutely Amazing Family Holiday – Sunrise Grand Montemare

We’ve just returned from an amazing fortnight at the Sunrise Grand Montemare, and honestly, from start to finish, this has been the best family holiday we’ve ever had.

From the moment we arrived, everything was fantastic. Check-in was prompt and efficient, and the staff even went above and beyond by arranging for my passport to be collected after I somehow managed to leave it at the airport! That alone says a lot about the level of service at this hotel.

Our Room & Posh Club Upgrade

Our initial room was quite small for our family of four. This is absolutely not the hotel’s fault, but I do think TUI should perhaps reconsider advertising some of these rooms as suitable for four people.

We went back to reception to ask about an upgrade and were offered the Posh Club. The manager kindly showed us the room and our family were smitten straight away! We asked about the price and were given a fantastic deal.

It was honestly the best decision we made.

The Posh Club upgrade completely transformed our holiday and helped make what was already looking like a great holiday into an absolutely incredible one.

🌟 The Staff – Absolutely Outstanding

The staff at this hotel are genuinely exceptional. There were three people in particular who deserve a special mention. Apologies if I have got any of their names slightly wrong!

❤️ Merna – Posh Club Supervisor

Merna was absolutely amazing from start to finish.

Nothing was ever too much trouble, regardless of what we asked for. Every request was dealt with promptly, professionally and with a smile.

She is absolutely superb at her job and is a huge credit to the hotel. Her level of service really stood out and helped make our stay so enjoyable.

🍳 Ahmed – Omelette Chef

Ahmed was another absolute star.

Not only was he brilliant at his job and made some fantastic omelettes, but he was also such a genuinely lovely person.

A great member of staff and, once again, a real credit to the hotel.

😊 Mahmoud – Concierge

And then there’s Mahmoud, who was always there with a smile.

Nothing was ever too much trouble, and he was just a genuinely fantastic person. His attitude and friendliness really stood out throughout our stay.

Another member of staff who is a massive credit to the hotel.

🍽️ Food

The food was superb throughout our stay.

The main buffet, Posh Club and à la carte restaurants were all excellent, with plenty of choice and consistently good quality.

We were genuinely impressed with the standard of food across the resort.

🎭 Entertainment

The entertainment was also very good, which, as many people will know, can sometimes be a bit hit and miss in Egypt.

There was plenty going on and we really enjoyed the entertainment throughout our stay.

🏨 The Resort

One thing that really impressed us was the size and layout of the hotel.

The resort was at full capacity while we were there, but you would honestly never have known it.

It is absolutely huge, with so much space that it never felt overcrowded or claustrophobic. There are plenty of areas to relax, and the whole resort is very well laid out.

❤️ Would We Return?

Absolutely 100% yes!

We genuinely cannot find any negatives about our stay.

From the fantastic staff and superb food to the beautiful resort and the amazing service, everything came together to make this the best family holiday we have ever had.

A massive thank you to everyone at the Sunrise Grand Montemare for making our fortnight so special.

And as they say...

“WELCOME HOME!” ❤️

We’ll definitely be back! 🇪🇬☀️

We have just returned from an amazing family holiday to this resort and we still can’t get over how lovely every one was and they couldn’t do enough to make our stay so enjoyable.

We travelled with a 12, 13 and 16 year old and the animation crew were brilliant at getting them involved. I take my hat off to their energy levels and in particular need to do a shout out to Loka, what a guy and so much fun, the kids are still talking about how great he was! Another shout out to Mustafa who worked as a life guard and on the slides, the kids loved him, as did we.

Other mentions need to go to George who worked for the Nemo Dive Centre, my husband enjoyed one of his best ever wreck dives with them and George also got all of the kids into the pool for a scuba taster session.

Also a couple of shout outs to two great bar tenders - Omar who worked in the Velo Sports Bar and the Lobby Bar, then Ahmed working by the pool, we miss those ice coffees and surprise cocktails!!

The hotel itself was spotless and such a pleasure to now have to fight for a sun lounger first thing, plenty to go around both poolside and on the beach. The hotel oneself has its own jetty with a reef for snorkelling, simply gorgeous!

There were plenty of restaurants to book to keep the food options varied and we enjoyed all of them, with service great in all.

We only have two negative experiences, one being the chargeable fish restaurant, they don’t tell you that you also have to pay for your drinks, which are exactly the same as the ones included in the all inclusive package! To further add insult to this, they walk past you from the same bar to deliver the inclusive drinks to the restaurant in front of you! So to be honest I’d say this really isn’t worth it and instead maybe a rethink by the hotel to keep the drinks included, given their the same as we had enjoyed the night before from the restaurant beside it. We were also promised a “romantic” spot on the beach, this wasn’t true either!

Only other negative was my daughter had her hair braided and we were told she could go back before we left to get it done for nothing. When we went back they wanted to charge £20, so needless to say she was disappointed because she’d used her holiday money to pay for this and had already cost £53!

I don’t want to end on a negative because overall the rest far outweighs these experiences so just wanted fellow travellers to be aware.

Hotel great, staff great, food great, animation team brilliant. We also did some great tours with TUI. Hotel went the extra mile also putting on a foam party and beach party which we all loved.

Would definitely recommend this hotel for any families