Jaz Makadi Oasis Resort and Club

Hotel was excellent. All the staff were incredibly friendly and helpful. In particular, the pool bar staff Sam and Mansour were extremely polite, friendly and worked hard all day and night bringing us drinks and anything else we needed. Would definitely come here again and recommend it to everyone for a great family holiday.

Very good hotel . Best time we have had in hurgarda

Let’s start off with the hotel itself.. this I cannot fault. The staff are unbelievable!! They are so kind & friendly, there is nothing that is too much trouble for them. I advise leaving your housekeeper a small tip each day, their towel artwork is amazing!! Every single person works so hard, everything is clean and tidy, you really couldn’t ask for more. The waterpark.. we only visited the water park once for about an hour. I strongly suggest taking water shoes with you as the ground is scolding hot, unfortunately we didn’t have water shoes with us so we didn’t return, it did look like lots of fun though, and the snack bars are good with lots of options. They do get very busy with long queues though. The beach.. as someone who is terrified of the sea and I hate sand, the beach is lovely. It is very crystal clear water, there are plenty of loungers and not too far out there is a small coral reef with great snorkelling opportunities that my partner and son thoroughly enjoyed. The snack bar at the beach is far superior to the one in the hotel too. A La Carte.. now this is a bit of a nightmare, you have to scan a QR code to book the à la carte however you can only book 48 hours in advance. I was checking every day, just after midnight, first thing when I woke up, before going to bed and nothing was available. Finally in our second week we managed to get into the Aqua restaurant, which wasn’t our first choice but was lovely, it did seem very rushed. We were in and out within an hour, there wasn’t any time in between courses arriving. Now let’s get to the negative.. the Egyptian belly. Our whole family of 3 have suffered with this, unluckily I myself had been really poorly for 10 days out of 14. Whilst I know that it is common for people who travel to Egypt to develop ‘travellers sickness’ mine has been the worst I have ever experienced. I was given 3 different medications from the pharmacy, electrolytes, I followed googles suggestions of what to eat and drink and it’s been non stop. Now this may not be any fault of the hotel, I am yet to see my Doctor for further tests but just be aware that it does happen, and has happened to many of the other guests at the hotel that we have spoken too. All in all, the hotel itself really is fabulous, it just a shame I’ve had to miss most of it by being poorly.