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- Makadi Bay
- Cleopatra Luxury Resort Makadi Bay
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Cleopatra Luxury Resort Makadi Bay
Egypt, Africa
Makadi Bay
This luxurious resort is set directly on the Red Sea, boasting its own sandy beach. The resort is located in Hurghada, just 35 km away from the city centre. This wonderful setting is ideal for sports enthusiasts, and those who are eager to explore the depths of the sea. Guests can enjoy a wealth of exciting activities nearby. This resort boasts 300,000 square metres of land, with a house reef and a floating dock. Guests are welcomed into a picture-perfect world of style and luxury. The guest rooms are decorated in warm colours with rich shades. Featuring a range of exemplary facilities and services, this hotel delivers the utmost in comfort and convenience, complemented by impeccable attention to detail and warm hospitality.
Hotel Information
Pamper yourself with a visit to the spa, which offers massages, body treatments and facials. Encounter the local wildlife with a safari, then enjoy a soak in one of the 7 outdoor swimming pools. This resort also features complimentary wireless Internet access, concierge services and babysitting (surcharge). Guests can get around on the shuttle (surcharge), which operates within 40 km.
Facilities
- Paddle tennis
- Tennis
- Billiards
- Volleyball
- Spa treatments
- Massage
- Solarium *
- Steam bath
- Sauna
- Entertainment programme for children
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent3,185 reviews
Excellent
74%
Very Good
17%
Average
5%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
Photographer (Gerhard)
Booking our photography session with Gerhard around the pool was so simple and straightforward. He was really friendly, informative and helpful, arranged a time that suited us, and clearly explained where we needed to be and what to expect.
The photographer was absolutely lovely too — very kind, patient and helpful, and made the whole experience enjoyable and relaxed. 📸
We arranged to return the following evening to look through our photographs, where we met Gerhard again in the sales office. He had put together a beautiful video for us all to watch, which was such a lovely way to see our memories come to life.
We were then shown all of our photographs individually and could simply choose our favourites, sorting them into ‘yes’ and ‘no’. The whole process was incredibly relaxed with no pressure whatsoever.
Afterwards, we were shown the different packages and discussed the prices. We knew exactly what we wanted, and Gerhard was very accommodating, fair and professional throughout. We were given several options, but at no point did we feel pressured to purchase anything beyond what we wanted.
Overall, it was a really enjoyable experience from start to finish. The photographs are beautiful, the service was excellent, and Gerhard and the photographer were both fantastic.
Very pleasant and friendly stay hotel is gorgeous
Beautiful hotel and very friendly staff food is great and I love the fact that they keep 1 pool with no children under 13 it is much better for us oldies no screaming splashing and ball throwing fantastic experience
Good
Excellent location, atmosphere. Luxurious rooms,
Disgusted!
A deeply humiliating and unacceptable experience on our final night — despite an otherwise pleasant 9‑night stay.We stayed at this hotel for 9 nights as a family of four and genuinely enjoyed our time… until the evening we were due to leave. What happened in those final hours completely overshadowed our holiday and left us shocked, embarrassed and disgusted. During our stay we borrowed the hotel iron twice. It was always returned. On the night of our departure, the Reception Supervisor (Ali), Mahmood from Concierge, Ahmed from Reception and another staff member marched over to my husband and accused us of stealing the iron. They insisted on checking all our suitcases in front of everyone. My husband calmly explained that the iron had already been returned and even offered to put all our luggage through the scanner to prove it. Only then did they backtrack, realising they had made a mistake — but no apology was given as such. I asked repeatedly to speak to the Manager, but was told he had finished his shift. Staff huddled together whispering, avoiding us and Ahmed tried to 'smooth things over' by inviting us to his wedding. Completely inappropriate. To make matters worse, while all this was happening, I went twice to the lobby bar to order drinks. On both occasions, despite waiting patiently, the main bar staff member ignored me and served Egyptian, German and Russian guests who arrived after me. I had to challenge him twice. A younger staff member later told me this behaviour 'happens all the time' and apologised on his behalf. The only person who showed professionalism was the security guard, who was shocked we had been accused of stealing an iron and said we were a lovely family. After nine nights, paying extra for a late check‑out, tipping staff generously and treating everyone with respect, we were left feeling humiliated, singled out and disrespected. This behaviour from Reception and lobby bar staff was completely unacceptable and ruined what should have been a smooth end to our holiday. We woukd never return to this hotel!
Good resort!
Resort very clean and peaceful, nice experience overall. Some of the staff were amazing, especially abullah, Ali and Emad from the front desk! You have made our stay special! AdbulRahman who looked after our room was exceptional, thank you for your kindness 🙏 Gerhard from the studio was also exceptional, very nice man and very good work. The photos are so nice, thank you! Would definitely recommend him for some photos!! Booking Spa treatment with Mohammed was not so good as after booking treatment, he was not so helpful so wouldn’t recommend him but rather go to the spa directly! Same for beauty Salon! Hotel is isolated and need a car to get to the nearest shops! Beach not so pretty but okay! Thanks to the amazing staff. We had a good stay!
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