Name: Four Seasons Resort The Nam Hai
Address: Block Ha My Dong B, Dien Ban Town, Dien Ban Town, Vietnam, HOI AN
Telephone: +842353959879
Price range: from £0pp (7 nights includes flights and transfers)

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Pool

We had the most delightful stay. Serene, relaxing and beautiful with exceptional service. I have travelled all over the world and this is a 5 star experience.

We came for a wedding over 2 days and the food and beverage team excelled themselves across a wide variety of cuisines for a very cosmopolitan crowd from over 20 countries.

It is not an inexpensive option, but it is a step up from the normal. The rooms we saw and stayed in were large, airy, well appointed and beautifully decorated, with comfortable indoor and outdoor seating areas. We particularly enjoyed the private outdoor shower. We had a beautiful view of the beach and sea, and enjoyed getting up early and having the beach to ourselves.

If you are slightly infirm, just pay attention to the changes in levels in your room and across the site, as it is not always obvious and a potential trip hazard, but that is nit-picking.

Wonderful.

A hotel for all seasons

Our family of four stayed in a Family Villa and loved it.  We had more than enough space and the villa was in perfect shape with everything you could need exactly where you needed it.  Housekeeping was amazing and timed just right each day.

As will all Four Seasons the breakfast was next level amazing and such a treat each morning.  We loved the Indian restaurant for dinner and had to each there twice.  

Every interaction with the team here was perfection.

We did a tour of Hoi An town,  fishing tour with the locals and the rice farm tour tour.  All were great!  

The Family Villa does not have a plunge pool which was fine with us as we rarely use them when we do have them and prefer to swim in the larger main pool at resorts.  We visited in late March and we wished the main pools  were heated as they were very very cold.  Other than that, everything was perfect.  We would absolutely stay here again!!

Perfect stay

We've stayed in some fancy places and this would be towards the top of the list. We had a two building compound with private butler, pool, fountain, three day beds, seven sofas. The surroundings are so opulent it's just begging to be the basis of a future season of White Lotus (which so far have all been at Four Seasons resorts, so that fits).

There is a complimentary shuttle bus to the Old Town, which is infrequent but works very well if the timing suits. Otherwise we used Grab (similar to Uber) which also worked well and was astonishingly cheap.

Great spot for a White Lotus

What a hotel really makes great is its staff. At this resort all staff members deliver an outstanding service and a genuine attitude. They don't just provide an excellent service, they interact and they show interest and they really care. I have stayed at many other FS properties, fabulous resorts and hotels around the world. This was among the best! 
The villas are beautiful and spacious. They are very well maintained, despite showing their age in some areas. The centre part behind the bed is quite odd and would probably to be designed the same way nowadays. However, all other areas of the villa are top notch and very tastefully designed. 
There are three main restaurants, serving various Asian food (Vietnamese, Indian, Japanese). The only downside here is, that there is no Western food menu available. Of course, they offer you the all-day in-room dining menu and you can have all of it in one of their restaurants. I would highly recommend to add a proper Western menu to the fabulous other menus available. 
I had a very professional spa treatment (facial and foot massage) by Cherie. The layout and location of the spa is beautiful. 
The guest relations manager Marco is very caring and attentive, I felt very welcome from the first moment. 
Don't hesitate to book this resort. You won't regret it!

Five star resort with outstanding staff

Four Seasons Resort Hoi An is an unforgettable experience. The staff is incredibly attentive—they greet you by name and somehow know your preferences before you even say a word.

The resort is spread over a large area, so each villa comes with bicycles. Since I don’t ride, they provided a buggy instantly whenever I needed to get around. My villa was quite far from the main areas, but the transport service was always prompt and friendly.

The weather was perfect during my stay, and the poolside service was excellent. The villa itself was magical—elegant, peaceful, and beautifully designed. The outdoor shower area with a serene Buddha statue made it feel like a private sanctuary.

I felt like royalty the entire time. If you’re visiting Vietnam and need a few days of true relaxation, I highly recommend this resort.

Pure Bliss in Hoi An

The award winning resort is spread over 35 hectares of tropical gardens and along the pristine shoreline of Ha My Beach. Its grounds surrounded by beautiful landscaped gardens and a private lagoon. The resort features 60 beautiful villas and 40 pool villas set in five U shaped block setting. Each villa occupies its own section of landscaped gardens and boasts views of the East Sea and nearby Cham Islands.


The award winning resort is spread over 35 hectares of tropical gardens and along the pristine shoreline of Ha My Beach. Its grounds surrounded by beautiful landscaped gardens and a private lagoon. The resort features 60 beautiful villas and 40 pool villas set in five U shaped block setting. Each villa occupies its own section of landscaped gardens and boasts views of the East Sea and nearby Cham Islands.

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