Name: Pimnara Boutique Hotel
Address: 195, Tambon Patong, Tambon Patong, 83150, Thailand
Telephone: 006676684140
Price range: from £0pp (7 nights includes flights and transfers)

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Product Details

General view

This is the hotel that I saw few years ago when I visited Phuket. It is located at a very convenient location, in the Jungceylon Shopping Mall. For this 3D2N trip, I was planning to have a free & easy leisure trip where there is no specific agenda except a dinner with friends near Laguna Bangtao Beach (an hour journey from Patong beach). I thought I could just wake up freely & go around Patong beach to enjoy the nice beach scenery while having the local streetfood. Indeed, the first night I walked across the street, there was a nice night streetfood market to satisfy my craving for Thai food.

I had quite a high expectation towards this hotel as it looks great exteriorly & really convenient. The interior design of the guestroom looks "weird & scary". Outside the corridor also have several sofa covered with all sorts of soft toys as the sofa cover (looks scarier like hundreds of eyes are looking at you you will feel the "special aura" with goosebumps near this area). I don't even dare to take photo of it. Basic coffee/tea m/water & bathroom amenities were provided (not economical friendly packaging). But the room has a "weird smell" to welcome you as the air-con was not switch on, there is no air ventilation nor freshness in the room IF you never insert the one and only keycard they provided (pay THB1,000 if you lost it).

The nightmare started since the first night. Can you imagine your doorbell was rang nonstop at 2am & knocking my door? I dare not walk towards the door as I was alone and the door latch was broken. Followed by a phone rang nonstop 2+am, then 3+am, 4+am, 5+am... It was like an hourly wake up call. This is ridiculous & unbearable! I was too tired & ignored it. I "believe" it was the "special service offers" since I was in this vicinity. Finally, I can have a peaceful sleep after the "last wake up call at 5+am". 

The most frustration part was that I shared this unpleasant feedback to the Receptionist the next day morning. I asked if any guests can dial from room to other room. She said "no, only to/from Reception". Then I repeated the issue again to her. The was no empathy nor apologetic from her. She just simply replied immediately "oh, maybe the phone was broken". In my mind was thinking, why the phone was only rang midnight from 2-5+am? Either there is "special spirit" disturbing me OR the "special service provider" was hunting during that time? Furthermore, there is no Security where anyone can enter the hotel & walk up to second floor freely (all rooms are located at second floor). 

*Do not disturb the Reception in the early morning (7am) as she was busy watching video with half-close restless eyes. And if you are checking out during that time, when you handover the keycard, she will just take it & the end of the story. She will never tell/ask you anything IF you never start the conversation. So pity her, she looks very tired & the video that she was watching was unable to energise her...

Will I stay for the second time?
- Definitely NO, even it is for free
Will I recommend to others?
- Definitely NO, sorry... stay at your own risk

What a pity & waste for such a great location! A great maintenance & tight security would definitely improve the overall experience.

First & Last Time - Stay at your own risk!

This property is too look out for . I mean this was one of my bestest stay ever. The property is itself very nice. Beautiful rooms, welcoming staff. And above all it’s location, it was centrally located inside the jungceylon shopping centre. Patong  beach was just 10 minutes by walk and Bangla street just 5-7 min walk. This place is full of
Restaurants, shops and shops and shops. So shop till you drop and eat as much as you can 💁🏻‍♀️😊

Beautiful Centrally Located

A nice & cosy hotel inside Jungceylon. 

The room: 
Nice & spacious modern room design (but I don’t like the sofa). 
A big tub for you to soak yourself after a tired day.
Clean & with complimentary bottle water and coffee & tea making facility.

Nearby:
Mall just outside the hotel.
Plenty of western food outside the hotel.
Delicious local seafood just within walking distance.
Beach and “Walking Street” is also within walking distance.🚶‍♀️ 


Great Location

Excellent location in the middle of the Jungceylon Shopping Centre. Good shower. Nice staffs. Good room service. Big TV with English channels.
Internet is not good. The carpet on 2nd floor is old. The bathroom and the bedroom are all in the same place, the bathtub is on the side of the bed in front of the fridge. Even without windowns, you can hear the noise from outside. You must leave $1,000 baht cash deposit per person.

Excellent location

My family and I booked twin bed rooms via agoda on Dec 19 for 25Jan -28Jan.

I also specially indicated we need twin beds in a room.

When we reach the hotel in morning, the staff said rooms not ready yet then we came back at night and the rooms was ready but found out it was a single double bed not twin beds for the 2 rooms.
We reason with the staff and the staff mentioned no more twin beds but at the 1st place when we were there, why the staff dont even mentioned??

2nd case:
I wrote in to agoda on 30dec,asking the refundable deposit can pay via cash and credit card? It sae YES but when we want to pay, the staff said strictly is CASH? Lucky i got enough CASH.

It was such a disappointed things.
My family was upset too.

Even location is good, I wont visit again this hotel.

Misleading info for Room type & deposit

Pimnara boutique hotel provides you with the pleasure of a shopping experience
with high convenience as it sits above the largest shopping center in Patong,
Jungceylon. Located in the heart of the legendary Bangla beach, indulge yourself
with the beauty of the tropical paradise Thailand has to offer. The sparkling
Bangla Street, where all the night lights and wonders unite is only footsteps away
from an unforgettable bash of a lifetime

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Pimnara Boutique Hotel

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