Name: Ibis Marrakech Centre Gare
Address: AV HASSAN II PLACE DE LA GARE, Morocco, Morocco, 40000
Telephone: 00212524435929
Price range: from £0pp (7 nights includes flights and transfers)

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Pool

Awful! Worst Ibis we have ever stayed in. Check in is slow and a piece of paper thrust at you to fill in (other hotels do this for you). Our room had obviously had smokers in. Asked for a second pillow and told they had none, a man was asking at the desk about air con and was told the hotel had none (even though it’s advertised as having it), the man on reception had the attitude of can’t be bothered! Didn’t even get off his chair either when checking in or when I returned. 
Had a shower and it leaked all over the floor! One of our party went to the bar to watch football and was given a drinks menu which was tatty and ordered a beer only to be told they had no alcohol, even though you could see it! However the following night we saw someone drinking alcohol, perhaps it’s because we were English! 
Breakfast is basic with food not looking fresh, fruit salad is brown! Orange juice watered down, toaster useless, cold mint tea. Had to ask for cups and they would put 2 out, a lot of the chopped so you had to find an ok one. Lift kept breaking whilst we were there as well. Plenty more hotels in very close location. Had stayed at this hotel a few years ago and it was fine however standards have plummeted. Won’t stay here again. 
Not the usual standard of Ibis at all yet the Ibis in Fez was much better.

Worst Ibis ever!

Midnight reception was a disaster and chaotic - OH! I'm not the first to write that. Seemed like a slow-motion beginner-amateur hour training situation at the front desk. 
Also, the corporate email they sent clearly says amount PAID in advance. It turns out that on arrival the hotel wants to charge all over again. This meant a midnight scramble to access the US Bank's web site to review credit card charges. Boy, I wonder what the fix could be for this? Ya think?

THIS ENTIRE HOTEL LOBBY and ROOM need to BE REMOVED AND REPLACED. In the room light switch keeps turning off all of the lights after 30 seconds. Door key sensor took 10 minutes of fiddling before it finally would unlock to open door. Shower drain clogged. Backlights in mirror are severely dim and flashing! WTF is this?  I did use a powerful UV flashlight to check bathroom cleanliness - quite decent! But the mechanical maintenance was last done competently what? 10 years ago? And the room doors in the corridor are not finished with a paint or stain, but with some weird plastic-bag laminated cover material? It must be really cheap if you'd do that. See all the saggy corners and area around knobs. Weird to see doors encased in saggy baggy plastic!  No instructions given when handed key about where to find the rooms. Odd script written room number on key - the clerk never SAID the room number, so we had to guess and hope for the best. Fawlty Towers had personality!  Not the Ibis Hotel quality I know from many of their other locations including Bangkok and Kiel, DE. 

I'll continue. The shower faucet has hot and cold sides reversed from standard and from markings.  Hot when you eventually find it is SCALDING. careful there.  Room with two twin beds has about 10 inches of walkable floor space around the 3 remaining sides. VERY TINY ROOM for two small adult beds. Glad the window opens - safety cable disconnected. Darn. 

Oh, and coming off an international flight to Marrakech, you'd expect the Wifi to keep up its pissy silly 2Mbps after 2 AM.  BUT NO!! The wifi after 2AM is out, at least til 5. I had to switch over to my mobile phone's tethering where it runs about 10-20Mbps (in US and Europe I regularly see 60-120 Mbps.  I just am glad to have anything working. Readining email and accessing web pages for browsing mechanical products works fine at 2mbps. But it literally dropped to 200 bits per second. We're talking 1980 modem speed but for modern web pages. Who wants to wait 15 minutes for a single amazon or linkedin page to load? Or this web site for that matter. Call a 12 year old child to fix this!

WORST IBIS EVER. WORSE THAN ANY MOTEL 6, SUPER 8, or La Quinta. Ibis FAILS!! Surprised and not in a good way!

Room was not clean, the air did not work well, there was a minor foul odour throughout the hotel and worse in the room, the door lock was broken and even when the door was closed it would not shut completely. Will not be returning. 

Shocked this is part of ALL brand

The Ibis Marrakech Centre Gare is a fantastic choice for anyone visiting the vibrant city of Marrakech. Located near the main train station, it offers excellent access to transportation, making it easy to explore the city and beyond. The hotel’s modern and sleek design provides a comfortable, cozy atmosphere with well-appointed rooms. The staff is friendly and welcoming, always ready to assist with any queries or requests. Many guests appreciate the convenience of the on-site restaurant and bar, which serves a variety of delicious meals and drinks, perfect for unwinding after a day of sightseeing.

What stands out most is the hotel's cleanliness and attention to detail, ensuring a pleasant stay. The free Wi-Fi and secure parking are additional perks that make the hotel ideal for both business and leisure travelers. Guests can also enjoy a relaxing dip in the outdoor pool or take advantage of the fitness center to stay active. 

Whether you're visiting Marrakech for a short stay or a longer trip, the Ibis Marrakech Centre Gare offers great value for money, combining comfort, convenience, and excellent service. It’s a solid choice for travelers who want to experience the best of Marrakech with easy access to transportation and local attractions.

Perfect place

I usually don't read or write reviews however I felt compelled to comment on this one. 

There was a bad odour permeating most of the second floor. HVAC system is old and dysfunctional. Hall carpet is long past its "sell by" date. Should be replaced with more modern flooring system. Shower leaked all over the bathroom floor as others have commented.

It took the receptionist a half hour to check me in. He seemed to be dithering with other things and didn't really care about service.

I have come to expect a decent minimal standard from the Ibis chain but this hotel unfortunately didn't meet that. In fact it fell far short. I am not an engineer but I thought the hotel had a lot of age and design issues and was well past the end of its useful life.

It's probably better than sleeping outside but not by much.

Stay away

In its red ochre colored building with touches of blue, ibis Marrakech Centre Gare offers 109 air-conditioned and comfortable rooms with private bathroom, desk area, flat-screen TV and unlimited free WiFi. Its international restaurant serves an all-you-can-eat breakfast buffet, and its 24-hour bar and sunny garden with terrace and swimming pool promise savory moments of relaxation close to the tourist sites of the Red City.

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